
Tower Hamlets (On-Site)
Permanent, Full time
£29,093 to £45,718
About Us
The Valuation Tribunal Service (VTS) is a statutory, non-departmental public body (NDPB) sponsored by the Ministry of Housing and Communities and Local Government. We provide general procedural advice on local taxation matters and support the Valuation Tribunal for England (VTE).
We are currently looking for highly engaged, self-motivated, IT literate individuals to join our high performing team of Tribunal Clerks who operate across all regions of England. As a Tribunal Clerk you will rise to the ever-changing challenges that face a service delivery organisation in the provision of accurate rating and council tax law. You will provide procedural advice to users of our service and be there to guide them through appeal hearings.
Working under pressure and being able to manage your own time to meet strict deadlines are key requirements in this role. You will successfully case manage a number of appeals, actively managing the parties involved and then attending hearings to act as the Tribunal Clerk to provide authoritative advice to the parties and the Tribunal hearing panel. You are also responsible for drafting the Tribunal’s reasoned decisions and issuing this to the parties within our expected timescale.
You must have outstanding organisational skills accompanied by excellent customer care skills with high levels of communication and interpersonal skills.
Tribunal hearings are mainly heard remotely using video call technology. Consequently you must be able to work effectively from your home base and have suitable broadband connectivity to allow you to carry out your duties effectively. Even though this is a home working position, during your probation period you may be required to spend time in our London office or other locations to receive training - and learning about the role - as well as developing your knowledge and skills.
Ideally you will already have an understanding of rating and council tax legislation and be qualified or part-qualified with the professional examinations of the Institute of Rating, Revenue and Valuation (IRRV). If not, the successful candidates will be expected to commit to study this and achieve the IRRV Technician qualification preferably within a 2-year period, or at least to have made sufficient and significant progress in that time. There will then be an opportunity to progress your studies to attain the full Corporate/Diploma membership qualification.
We offer a competitive salary ranging from £29,093 to £45,718 on having achieved full corporate membership of the IRRV. We also offer membership of the Local Government Pension Scheme and 26 days annual leave (rising to 28 days after three years’ service, and the 31 days after five years’ of service), which starts from 1 April each year.
The closing date for received applications is 23:55 on Sunday 18 May 2025.
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