Assistant Director of Repairs Strategy & Improvement

The vacancy

You're not just a strategic leader with a head for data and commercial performance — you care deeply about the people behind the metrics. You understand that every process you refine and every contract you improve has a direct impact on someone's home, comfort, and peace of mind. If you thrive on turning complexity into clarity and are driven to make a real difference in housing services, this role is for you.

As our Assistant Director of Repairs Strategy & Improvement, you'll play a critical role in shaping and driving the transformation of Peabody's repairs service. From delivering large-scale change programmes to embedding data-driven decision-making and commercial excellence, you'll be at the heart of a modern, resident-focused operation.

Working closely with the Director of Repairs and key internal teams, you'll lead innovation, streamline performance, and champion improvements that enhance both service quality and resident experience. This isn't just about analytics — it's about leadership with purpose, resilience, and impact.

You'll be accountable for:

• Leading high-impact transformation and performance improvement initiatives across the repairs service.
• Overseeing multimillion-pound contracts, ensuring value for money and outstanding service delivery.
• Aligning data and systems to enhance compliance, insight, and operational efficiency.
• Embedding commercial controls that steer budget planning and investment based on real-time data.
• Ensuring compliance and quality through robust record keeping and risk management.
• Developing and nurturing a high-performing team, empowering them to innovate and improve.

To be successful in this role, you'll have:

• Proven experience leading strategic change in the housing or repairs sector.
• Deep expertise in data analysis, financial oversight, and commercial programme management.
• A history of successfully managing diverse and multidisciplinary teams.
• Exceptional stakeholder and contract management skills.
• A creative mindset with a passion for simplifying complexity and delivering tangible outcomes.
• A strategic view with operational depth — balancing vision with hands-on improvement.

You'll report directly to the Director of Repairs and work alongside peers and partners including contractors, data teams, and performance leads.

With your leadership, we'll transform our service to reflect Peabody's mission: helping people flourish.

Here are just a few of the benefits of working at Peabody:

• 30 days' annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

Sound like your next step?

Click 'Apply Now' to submit your CV and supporting statement in one document.

For any questions about this role, please email victoria.wilson@peabody.org.uk

Early applications are encouraged as we reserve the right to close the advertisement earlier than stated.

Interviews: Week commencing 19th May - in person at Westminster Bridge Road

You must be eligible to work in the UK to apply for this vacancy. Peabody is unable to offer Visa sponsorship.