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You will be responsible for ensuring our Group's properties are maintained to a high standard, by carrying out cleaning and handyperson duties! You will ensure health, safety, and environmental policies and processes are followed, working in a multidisciplinary team. You will provide a customer focused service to all stakeholders, and carry out work to our properties to ensure they are kept to required standards, are safe. We have services across London, Bedford, Luton, Brighton, Kent, Havering, Liverpool and Nottingham. Working Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00 (including 30 minute unpaid break). You will be required to work and travel to our different services on a regular basis throughout the week. You will be allocated a group of properties within the Patches as below:\nPatch 1 – W13 & W7\nPatch 2 – SE6\nPatch 3 – CR0 , CR7 & SE16\nPatch 4 – W10\nPatch 5 – W10 & W11\nPatch 6 – SW10, W10 & W11\nPlease let us know if you have a preference to which Patch you are applying for or would consider. ABOUT YOU We're looking for someone who can take ownership of projects, with a keen interest in this line of work. You will be a self starter, able to form purposeful relationships across the organisation, and able to communicate with different groups including, neighbours, external vendors, staff, management, residents and participants. If you are a self-starter, leader, and able to communicate well with others, as well as bring new ideas to the team for consistent improvement, this might be right for you! Benefits, including Non-Contractual Perks 25 days annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing. Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards OVERVIEW OF KEY RESPONSIBILITIES Caretaking: Contribute to delivering a professional, customer focused service of our maintenance and estate services for the group and subsidiaries. Carry out work and inspections to our properties and estates to ensure they are kept to required standards, safe and work towards the SIG 'Good Homes' standard. Day to day responsibility of ensuring our properties are adhering to health, safety, and environmental policies and procedures. Duties can include but is not limited to; cleaning buildings and rooms (including end of tenancy deep cleans), preparation of accommodation for new occupants, basic repairs and maintenance, and gardening. Work closely with our services, managers, colleagues, residents, and participants to identify any risks and/or faults, then follow the correct process for resolution in a timely manner. Accompany internal and external providers to ensure maintenance is carried out to a high standard in a reasonable time frame. Support with developing a psychologically informed, safe environment for all residents, participants, staff, and other stakeholders. Minor repairs This may include but is not limited to; Minor plastering, lubricating locks and hinges, cleaning shower heads, replacing plugs and chains on sinks, baths, and basins. 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Additional Contribute to the development and management of the given budget, ensuring compliance and cost control mechanisms. Ensure expenditure is processed in the correct manner with financial policies and processes. Work collaboratively with the wider team and support with various other activities and developments. This could include but is not limited to delivering relevant training to staff teams. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. KEY CRITERIA What we are looking for: - Proven appropriate experience in a similar role with similar responsibilities, this can include housekeeping, cleaning, or handyperson work - Ability to use, learn, and adapt to IT at an intermediate level, including Microsoft and other software programs - Ability to work flexibly and at various sites across Social Interest Group - Understanding of the housing and social needs of people with multiple and complex needs - Ability to create a psychologically informed environment through maintenance and estate services which is inclusive to different groups What we would like, but not essential: - Training and/or qualifications in Legionella Awareness, Asbestos Management and Fire Safety - Previous experience working in the charity sector and/or similar size organisation Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. WORKING FOR US ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? 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Day to day responsibility of ensuring our properties are adhering to health, safety, and environmental policies and procedures. Duties can include but is not limited to; cleaning buildings and rooms (including end of tenancy deep cleans), preparation of accommodation for new occupants, basic repairs and maintenance, and gardening. Work closely with our services, managers, colleagues, residents, and participants to identify any risks and/or faults, then follow the correct process for resolution in a timely manner. Accompany internal and external providers to ensure maintenance is carried out to a high standard in a reasonable time frame. Support with developing a psychologically informed, safe environment for all residents, participants, staff, and other stakeholders. Minor repairs This may include but is not limited to; Minor plastering, lubricating locks and hinges, cleaning shower heads, replacing plugs and chains on sinks, baths, and basins. 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