Patch Caretaker

ABOUT THE ROLE

This is a new opportunity available for a Caretaker to join our Maintenance and Estates team! You will be responsible for ensuring our Group's properties are maintained to a high standard, by carrying out cleaning and handyperson duties! You will ensure health, safety, and environmental policies and processes are followed, working in a multidisciplinary team. 
You will provide a customer focused service to all stakeholders, and carry out work to our properties to ensure they are kept to required standards, are safe. We have services across London, Bedford, Luton, Brighton, Kent, Havering, Liverpool and Nottingham. 

Working Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00 (including 30 minute unpaid break). You will be required to work and travel to our different services on a regular basis throughout the week. You will be allocated a group of properties within the Patches as below:

Patch 1 – W13 & W7

Patch 2 – SE6

Patch 3 – CR0 , CR7 & SE16

Patch 4 – W10

Patch 5 – W10 & W11

Patch 6 – SW10, W10 & W11

Please let us know if you have a preference to which Patch you are applying for or would consider.

ABOUT YOU

We're looking for someone who can take ownership of projects, with a keen interest in this line of work. You will be a self starter, able to form purposeful relationships across the organisation, and able to communicate with different groups including, neighbours, external vendors, staff, management, residents and participants.

If you are a self-starter, leader, and able to communicate well with others, as well as bring new ideas to the team for consistent improvement, this might be right for you!

Benefits, including Non-Contractual Perks

25 days annual leave, increasing with the length of service
Training and Development, including access to courses, upskilling, and progression plans
Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
Employee Assistance Programme, including counselling
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards

OVERVIEW OF KEY RESPONSIBILITIES

Caretaking:
Contribute to delivering a professional, customer focused service of our maintenance and estate services for the group and subsidiaries.
Carry out work and inspections to our properties and estates to ensure they are kept to required standards, safe and work towards the SIG 'Good Homes' standard.
Day to day responsibility of ensuring our properties are adhering to health, safety, and environmental policies and procedures.
Duties can include but is not limited to; cleaning buildings and rooms (including end of tenancy deep cleans), preparation of accommodation for new occupants, basic repairs and maintenance, and gardening.
Work closely with our services, managers, colleagues, residents, and participants to identify any risks and/or faults, then follow the correct process for resolution in a timely manner.
Accompany internal and external providers to ensure maintenance is carried out to a high standard in a reasonable time frame.
Support with developing a psychologically informed, safe environment for all residents, participants, staff, and other stakeholders.

Minor repairs This may include but is not limited to;
Minor plastering, lubricating locks and hinges, cleaning shower heads, replacing plugs and chains on sinks, baths, and basins.
Fixing loose/replacing broken toilet seats, unblocking sinks, baths, and basins, replacing bathroom cabinets, towel rails, toilet roll holders and mirrors, replacing light bulbs, tubes, diffusers, and shades. 
Keeping garden soil and refuse clear of damp courses and air bricks,
Changing domestic fuses, Service and cleaning of white goods and furniture, bleeding central heating radiators, fitting curtain rails, tidy dryers, washing lines, shelves, and rails. 

Health, Safety and Environment
- Ensure best practice and compliance in health, safety, and environment throughout the organisation.
Regular review of risk minimisation procedures. Ensure all incidents, accidents and risks are recorded and reported.

- Standards and Compliance

- Compliance with housing, health and safety procedures and policies at Social Interest Group and external governmental law and legislation. Keep up to date with any changes and support     with embedding this into best practice for the organisation.

Additional
Contribute to the development and management of the given budget, ensuring compliance and cost control mechanisms. Ensure expenditure is processed in the correct manner with financial policies and processes.
Work collaboratively with the wider team and support with various other activities and developments. This could include but is not limited to delivering relevant training to staff teams.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:
- Proven appropriate experience in a similar role with similar responsibilities, this can include housekeeping, cleaning, or handyperson work
- Ability to use, learn, and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to work flexibly and at various sites across Social Interest Group
- Understanding of the housing and social needs of people with multiple and complex needs
- Ability to create a psychologically informed environment through maintenance and estate services which is inclusive to different groups

What we would like, but not essential:

- Training and/or qualifications in Legionella Awareness, Asbestos Management and Fire Safety
- Previous experience working in the charity sector and/or similar size organisation

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition - Eager to succeed and to accomplish as much as possible for our people

Empowerment - Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency - Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity - Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270