Tooley Street, Southwark, London , Southwark, Peckham, Orient Street Short Breaks, London, SE11 4SR, London Bridge, Castlemead Estate, Camden, Peckham and Southwark, London (On-Site)
Permanent, Full time
No DBS check required
£52674 - £59772 per annum
36 hours/week
The role
About the Service
At the heart of Southwark Council's work is our Adult Social Care Division, managing a budget of over £120 million to deliver high-quality services to our community. Our mission is to enable individuals with care and support needs, along with their carers, to live independent and fulfilling lives. The Personal Budgets and Client Finance Unit plays a crucial role in this mission, ensuring service users receive the financial support and assessments they need.
The Client Finance Service is instrumental in implementing the Council's Fairer Contributions Policy and ensuring compliance with national standards. We work collaboratively across departments and with partners to deliver exceptional outcomes that benefit our residents.
About the Role
As the Client Finance Team Manager, you'll lead and inspire a dedicated team of seven Client Finance Caseworkers. Together, you will be responsible for:
- Reviewing and processing financial assessment forms submitted by service users.
- Ensuring assessments are fair, accurate, and compliant with local and national standards.
- Overseeing reviews of historic cases to guarantee all financial contributions are up to date.
- Managing financial processes in systems like MOSAIC and SAP to support Adult Social Care's funding and delivery of services.
This role is pivotal in generating income for the division and maintaining accurate client contributions. Additionally, you'll collaborate with internal teams and external partners to improve workflows, enhance operational efficiency, and support the wider goals of Southwark Council.
Your leadership will be essential in motivating your team, implementing positive change, and ensuring the service continues to deliver high standards of financial processing.
About You
You'll bring significant experience in leading and managing teams, particularly in the areas of client finance or related fields. Key qualities include:
- A strong understanding of charging, income collection, and debt management within Adult Social Care.
- Knowledge of financial legislation, GDPR, and adult social care policies.
- Experience working with social care systems (e.g., MOSAIC) and financial systems (e.g., SAP).
- Excellent leadership and motivational skills to inspire your team and drive service improvements.
You should be adept at managing complex workloads, analysing problems, and presenting innovative solutions. Your ability to build relationships with stakeholders and your commitment to equality and diversity will ensure success in this role.
If you're ready to make a tangible impact in Southwark, ensuring residents receive the care and support they deserve, we'd love to hear from you.
Recruitment timetable
Advert Close: 2nd March 2025
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
* Members of the Armed Forces and veterans
* Are currently in care, or have previously been in care
* If you consider yourself to be disabled or if you have a long-term health condition
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.
Additional details
This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.
Benefits and more information:
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.