Apprentice Personal Assistant to Directors

Job introduction

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.  Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!  

The Role:

The role sits within our Leadership Team in Liverpool City Council’s Neighbourhoods and Housing directorate, and we are seeking an Apprentice Personal Assistant to our Directors to join our team.

As a Personal Assistant to the Leadership Team, you will manage and maintain positive relationships with internal and external stakeholders, providing a key enabling service which allows our leadership colleagues to function at their highest capacity and capability. You will provide an efficient service, remaining quick and calm under pressure and equipped with the confidence and knowledge to act on matters affecting the highest level of local governance.

The successful candidate will fully support the daily business operations in the organisation of the Directors schedule through full diary management in a proactive, efficient and confidential manner.   Ensuring that a professional reception service is offered to visitors to our Directors. Manage the incoming communications on behalf of our Directors – filtering emails and other general information, queries, phone calls and invitations, highlighting urgent correspondence as necessary.

You will have regular contact with the Leader of the Council, our Chief Executive, elected members, MPs, partner agencies and the media.  We are therefore looking for candidates who have excellent communication skills, and who can pay attention to detail.

You will undertake and complete the Business Administrator Level 3 Apprenticeship as part of this role.

Please download the job description and person specification (at the bottom of this page) to learn more about the role. Please note that you must meet all essential criteria in the person specification in order to be shortlisted.

Our offer to you:

• 35 hour working week with hybrid working model
• At least 27 days holiday, plus bank holidays rising to 32 after 5 years service (pro rata if part time) - option to purchase further days
• Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.
• Part of the Local Government Pension scheme – option to join the AVC scheme  
• Health and Wellbeing - offer including Employee assistance programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:

Closing Date for this role is: 2nd December 2024

If you would like to talk to a member of the team about the role or have an informal discussion, please contact – Gill Johnson by email Gill.Johnson@liverpool.gov.uk

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk

Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

Watch our Recruitment video and see what life is like working at Liverpool City Council