Head of Digital Services

About the Role

This is a senior, high-impact role at the forefront of shaping digital services across Liverpool City Region. You'll set the direction for how we use technology to solve complex problems, support our communities and enhance how we work. This is your chance to make a lasting difference, not just through digital strategy and innovation but through inclusive leadership that drives operational excellence.

Reporting directly to the Interim Director, Transformation & Digital, you’ll work with senior leaders to evolve a digital first culture and organisational behaviour, elevating Digital Services into a strategic partner whilst developing a deep knowledge of LCRCA business services to build both horizontal and vertical relationships with business and Digital leaders that deliver significant business impact. 

At LCRCA, digital is at the heart of everything we do. We're embracing innovation to create real positive change for our region and communities - from transforming services to improving how we work. As we continue to devolve from government, we're strengthening our digital capabilities and futureproofing systems; our ambition is to become a leader in public sector transformation.

The digital services function is evolving and growing and this is a great time to join and be part of building a high performing service. Situated in the Corporate Resources Directorate it works across the organisation. We have responsibility for a wide range of public functions including transport, economic development, housing, adult education and skills with exciting programmes such as the Tidal Energy project and Bus Reform; the digital workstreams within programmes will require advice, resource and support from the digital service function.

This role is included in the digital services duty manager out of hours rota which attracts an additional annual payment. 

 

About the person

We're looking for someone with strong experience in IT and digital transformation, someone who brings curiosity and the ability to inspire and support others.

You will have in-depth knowledge of IT platforms and technology solutions and will have a keen interest in coaching, learning & development of team members. You will work across both strategic and operational areas, leading and motivating the team to implement the right technology solutions, with an ability to translate complex technical solutions into tangible use cases to gain buy in and support to transform our digital offer.

Interested? If you're excited by the opportunity to shape digital services that make a real difference, we'd love to hear from YOU!  Click on the link to apply, indicating how you meet the person specification by addressing the following essential criteria in your personal statement: 

• Give examples of when you have led a high performing team; please outline your approach, challenges and outcomes. 
• Outline how you will stay ahead of the curve with emerging technologies and provide examples of when you have adopted new technologies within your previous employment.
• Give examples of how you have engaged with internal and external stakeholders, to create buy in and keep the organisation at the forefront of digital innovation.

 

About the organisation

It is an exciting time to join LCRCA, as a leading regional combined authority we have a string leadership team and ambitious plan to transform our city region. The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

 

Staff benefits

• •‍Local Government Pension Scheme contributions between 5.5% and 12.5%
• •‍Generous holiday entitlement of 29 days rising to 34 days after 5 years' service, as well as bank holidays and the option to buy 10 additional days
• •‍Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• •‍Flexible and hybrid working
• •‍Automatic enrolment to our Westfield Health Programme
• •‍24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• •‍Corporate discounts at council-owned gyms
• •‍Bike to Work Scheme
• •‍Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

 

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.