Hemel Hempstead (On-Site)
Permanent, Full time
£25,545 progressing to £28,770 per annum
Job Title: Senior Admin Support Officer - St Albans & Dacorum
Starting Salary: £25,545 progressing to £28,770
Hours: 37.0
Location: Hemel Hempstead
Contract Type: Permanent
Directorate: Childrens Services
About the team
Hertfordshire County Council Services for Young People is the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire. Our vision for people is clear. We want young people to succeed, and by working for us you'll be key to enable this to happen.
We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.
About the role
We are looking for enthusiastic and flexible people who work well as part of a team to support the full offer to young people at one of our Young People's Centres.
This role will see you provide a full range of administrative and office duties to a high standard including updating, improving and managing computer databases, spreadsheets and management information systems, answering phone and email queries, processing invoices and timesheets and managing a small staff team.
There will be some front of house/reception duties in our Young People's Centres.
About you
Essential:
This job role is within the Business Support Services, level BUS7 job profile. Please locate this via: Job profiles: Business support services
To hear more about this opportunity please contact Karen Haswell (karen.haswell@hertfordshire.gov.uk) for an informal discussion about the role.
Interview Date: 14th April 2025
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving required
You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
Starting Salary: £25,545 progressing to £28,770
Hours: 37.0
Location: Hemel Hempstead
Contract Type: Permanent
Directorate: Childrens Services
About the team
Hertfordshire County Council Services for Young People is the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire. Our vision for people is clear. We want young people to succeed, and by working for us you'll be key to enable this to happen.
We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.
About the role
We are looking for enthusiastic and flexible people who work well as part of a team to support the full offer to young people at one of our Young People's Centres.
This role will see you provide a full range of administrative and office duties to a high standard including updating, improving and managing computer databases, spreadsheets and management information systems, answering phone and email queries, processing invoices and timesheets and managing a small staff team.
There will be some front of house/reception duties in our Young People's Centres.
About you
Essential:
- Ability to travel to centres across Watford, Three Rivers and Hertsmere or North Herts & Stevenage.
- Line management experience
- Customer service experience
- Highly organised and ability to prioritise your workload
- Confidence in working in a range of settings
- Ability to use own initiative
- Good IT skills
- Good verbal and written communication skills
- Experience of dealing with a high level of confidentiality
- Patience and accuracy is key in being able to deliver this role
This job role is within the Business Support Services, level BUS7 job profile. Please locate this via: Job profiles: Business support services
To hear more about this opportunity please contact Karen Haswell (karen.haswell@hertfordshire.gov.uk) for an informal discussion about the role.
Interview Date: 14th April 2025
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving required
You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
Closing date: Wed 09/04/2025 at 01:00
Job reference: HCC26484