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You will deliver various works including property clearance, end of tenancy and bio-hazard cleaning, removals, minor strip out works in addition to some gardening services. Also recording work progress and reporting using various mobile based apps.</p>\n<p>If you’re up for the challenge we’d love to hear from you.</p>\n<p> </p>\n<p><strong>As an Operational Mentor you will:</strong></p>\n<ul>\n<li>\n<strong> </strong>Lead a small team in delivering excellent customer service for a variety of tasks in a fast-paced environment.</li>\n<li> Use practical work techniques to ensure that a high standard of service is maintained in an assigned area to support the delivery of efficient internal services.</li>\n<li>Undertake routine training and monitoring to ensure continuous improvement and personal development is completed.</li>\n<li>Internal / external property clearances and cleaning, including bio-hazard works.</li>\n<li>Carry out home relocation as part of a removals team</li>\n<li>Manual handling and working at height</li>\n<li>Use of various chemicals and mandatory PPE</li>\n<li>Building and maintain excellent working relationships with colleagues & customers</li>\n<li>Working in a variety of teams under the direction of Driver Mentors as instructed by Planners & Line Managers</li>\n</ul>\n<p> </p>\n<p>The successful candidate will have all of the following;</p>\n<ul>\n<li>Excellent problem solving and communication skills</li>\n<li>Attention to detail and ability monitor and improve standards of those in your team.</li>\n<li>Ability to work to tight deadlines in a fast-paced environment</li>\n<li>Be physically fit and able to use a variety of equipment to carry out various manual handling tasks.</li>\n<li>Full, driving licence with C1 category is essential, CPC is desirable but can be provided for the successful applicant.</li>\n<li>Good understanding of relevant health and safety regulations in a commercial environment</li>\n<li>Use of mobile work apps and basic IT skills</li>\n</ul>\n<p><strong>Salary & Benefits </strong></p>\n<p><strong> </strong></p>\n<p>We offer a competitive annual salary and staff<strong> </strong>benefits package</p>\n<p> </p>\n<ul>\n<li>Full uniform and PPE supplied</li>\n<li>Strong family-friendly policies</li>\n<li> Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Employee discount/benefits portal</li>\n<li>Westfield Health Cash Plan</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women</li>\n</ul>\n<p> </p>\n<p> </p>\n<p><strong> </strong></p>\n<p><strong>Our Commitments</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. 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