Family Hub Administrator

About the team...

We are a dedicated and fast paced team working across three Family Hubs and a Youth Hub. We work closely with schools, Children's Social Care, Health Services and the Third Sector, to contribute to the best possible outcomes for children, young people and their families. You will have a big impact on what we do and you will be trusted to take ownership of your work. The role is varied, fast paced, sometimes challenging with the opportunity to develop creative and innovative solutions.

Key responsibilities...

• To provide a well organised and efficient business support to the service.
• To support users of the family and youth hubs and signpost them to other professionals/agencies when required.
• To maintain the accuracy of office and council systems including data input, minute taking, hub room bookings and financial records.
• To ensure services are advertised, promoted and updated through digital means.
• To be part of the service’s duty system which includes responding to telephone, online and in person enquiries.
• To support and maintain a clean, warm, safe and welcoming environment within all hubs.

Our benefits… 

• 25 days* increasing to 28 days* after 3 years’ continuous service.
• The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.
• Hybrid working opportunities to support your wellbeing and work-life balance. 
• An inclusive and social working environment with a variety of staff networks. 
• Local government pension scheme.
• Life insurance cover (linked to the pension scheme)
• Enhanced maternity, paternity, adoption and fostering leave. 
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)
• Career development through internal and external training opportunities. 
• A great office location next to travel links and Bracknell Forest’s thriving town centre. 
• Employee Assistance Programme (EAP) to support your health and wellbeing. 
• Sports and Social Club.
• Staff dental and health plans. 
• Discounted leisure centre and gym membership. 
• Supermarket discount. 

*(pro rata for part time)

Our Values

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you’re excited about joining a diverse team that celebrates learning and strives for excellence, we’d love to hear from you. 

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process.

Interview date 

Interviews will be held on 28^th February 2025. 

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. 

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question? 

For an informal discussion or to ask any questions about this role, please contact;

Name: Sam Castle

Job Title: Early Help Administrator Team Leader

Phone Number: 01344 352478

At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please.