Hemel Hempstead (On-Site)
Permanent, Full time
No DBS check required
£39039 Per Annum
Anti-Social Behaviour Officer - £39,039 pa
Hybrid Working – 3 Days onsite in Hemel Hempstead
Our fantastic Housing department has an opening for an Anti-Social Behaviour Officer providing a responsive and customer focused service in relation to the management of ASB to Hightown’s residents in rented accommodation, keeping up to date with legislation, regulatory requirements and best practice in this area.
The ASB Officer will work alongside Housing Officers in response to ASB reports, taking the lead on, investigating, gathering evidence and resolving ASB reports ensuring that internal policies and procedures are complied with and offering appropriate advice and assistance.
Key Responsibilities
- To undertake victim and perpetrator risk assessments, ensuring that vulnerable residents are identified and have appropriate support in place.
- To effectively investigate and manage serious cases of ASB and prepare for legal action where necessary. To ensure that cases have been fully investigated following Hightown's policies and procedures.
- To provide guidance to victims and witnesses through the legal process as a named contact including updating complainants and victims as to developments of cases.
- To liaise with and provide supporting evidence to the police and local authorities in applications for Closure Orders.
As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed.
Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes.
About Us
Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.
We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.
The Benefits
We offer a range of benefits which include:
- 33 days of annual leave including Bank Holidays, rising to 35 days with service
- £39,039 pa for 35 hours a week contract
- Monthly attendance bonus
- Ongoing professional development and support to deliver outstanding support
- Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
- Workplace pension scheme and life assurance of three times your annual salary
- Employee support and health & wellbeing services
- Well-equipped on-site gym
If you are interested in joining our friendly team, please apply below.
Interview Date: 2nd April 2025
We are an Equal Opportunities & Disability Confident Employer.
Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.