Rehousing Pathway Officer

REHOUSING PATHWAY OFFICER (Ref No: RP)

Salary £33,381.40 pa

Broxbourne Borough Council’s Housing Advice Service is looking for a highly professional and enthusiastic person to join this ambitious and innovative Housing Prevention Team. Ideally, you will have some previous experience of working in a Local Authority homelessness setting and knowledge of the relevant legislation.

If you are interested in this new role, you would be working with a dedicated team, supporting those who are homeless to secure settled accommodation and move on from temporary accommodation. The role is interesting and varied, involves case management and the ability to work collaboratively with other partner agencies using your own initiative.

This is the job for you if you are a highly motivated person that has a genuine interest in helping people and has experience of working in a customer facing role. Excellent verbal communication skills in fluent English are essential, as this role requires having sensitive conversations and managing customer expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Math’s is fundamental. A full driving license is also required as visits to clients in the community will be part of the role.

This role requires a disclosure and barring service check as it is working with children or vulnerable clients.

For discussion prior to application, please contact Pauline Suleyman pauline.suleyman@broxbourne.gov.uk

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).

The values and their underlying behaviours, demonstrate our commitment to providing excellent

customer care, working in a joined up way, showing respect at all times and looking at innovation

and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent

who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and

young people and vulnerable adults. We expect all staff and volunteers to share this commitment. 

The Council’s benefits package includes generous leave entitlement, a full training and development

programme, membership of the Local Government Pension Scheme and free membership to the

Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness

classes, racket sport sessions, a health suite and a range of generous discounts across other

leisure and culture services.

Broxbourne Council is an Equal Opportunities employer. 

Details and application forms for all job vacancies are listed on the Council’s website.

Application forms must be submitted online by 16 March 2025 quoting the above reference. 

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.

Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk

Website: www.broxbourne.gov.uk