Crawley (On-Site)
Permanent, Full time
Basic DBS check required
£29,186.00 - £33,662.00 per annum pro rata
About the role
We have a rare opportunity to work in our busy Housing Needs and Allocations team. The role is part time (three days per week) with the days worked to be discussed and agreed with the successful candidate.
This exciting and varied role will work with customers who approach us for housing to assess their needs and rank their priority for accommodation in the area. In addition, the role will provide advice to customers and stakeholders and allocate available social housing through our Choice Based Lettings Scheme in line with policies and procedures.
To be successful in this role it is important that you are self-motivated with an eye for detail. You will need to have experience of working in a demanding social housing or customer services environment, be flexible, patient and a good listener.
Effective communication skills and the ability to work to tight deadlines and have the resilience to work under pressure are absolutely essential for this job. This role does involve travel within the borough and therefore a full current UK driving licence is essential.
We have a hybrid working set up which allows a balance of working from home with at least one day in the office for part time employees.
In return for your commitment, we offer a competitive package including training opportunities and generous employee benefits package.
Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Once prorated, the salary for the 22.2 hour per week equates to a take home salary of £17,035 - £20,197 per annum.
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review)
The postholder will be required to undertake a baseline personnel security standard (BPSS) check in order to carry out any duties on the Department of Works and Pensions (DWP) website. This process will entail the successful applicant undertaking a Basic DBS Check.
Occasional attendance at evening meetings or working outside normal office hours may be required.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please email nick.hobbs@crawley.gov.uk , Housing Needs Manager or call on 01293 438725
We have a rare opportunity to work in our busy Housing Needs and Allocations team. The role is part time (three days per week) with the days worked to be discussed and agreed with the successful candidate.
This exciting and varied role will work with customers who approach us for housing to assess their needs and rank their priority for accommodation in the area. In addition, the role will provide advice to customers and stakeholders and allocate available social housing through our Choice Based Lettings Scheme in line with policies and procedures.
To be successful in this role it is important that you are self-motivated with an eye for detail. You will need to have experience of working in a demanding social housing or customer services environment, be flexible, patient and a good listener.
Effective communication skills and the ability to work to tight deadlines and have the resilience to work under pressure are absolutely essential for this job. This role does involve travel within the borough and therefore a full current UK driving licence is essential.
We have a hybrid working set up which allows a balance of working from home with at least one day in the office for part time employees.
In return for your commitment, we offer a competitive package including training opportunities and generous employee benefits package.
Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Once prorated, the salary for the 22.2 hour per week equates to a take home salary of £17,035 - £20,197 per annum.
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review)
The postholder will be required to undertake a baseline personnel security standard (BPSS) check in order to carry out any duties on the Department of Works and Pensions (DWP) website. This process will entail the successful applicant undertaking a Basic DBS Check.
Occasional attendance at evening meetings or working outside normal office hours may be required.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please email nick.hobbs@crawley.gov.uk , Housing Needs Manager or call on 01293 438725
Closing date: Sun 16/03/2025 at 22:59
Job reference: ES19