Senior Insight & Evaluation Officers

Salary: £32,471 per annum (National Framework) or £38,143 per annum (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. For part time roles – please note this will be pro rata
Hours: Full-time 37 hours per week. Job-share will be considered. Talk to us about compressed hours
Contract: 23-month Fixed term/Secondment opportunity
Location: Home-based or Office based, flexible location. Hybrid working
Closing date: Sunday 19th January 2025 at 11.59pm

Please note some roles may be subject to a satisfactory DBS check

About Us

We’re the Care Quality Commission (CQC) and we work to improve health and adult social care in England.

Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.

One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.

We’re now looking for three Senior Insight & Evaluation Officers to join us on a full-time basis for a 23-month fixed-term contract. We are also offering this role as a secondment opportunity.

The Benefits

- 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
- NHS pension scheme, with around a 14% employer contribution
- Free employee assistance service 24 hours a day
- Discounts to supermarkets, high street stores, electronics and fleet cars
- Discounted gym vouchers
- Cycle to work scheme
- Internal reward scheme where you could win a voucher or two!
- Equipment for homeworking

Why this could be a great role for you…

This is a unique opportunity for a communications or engagement professional with experience of delivering enhanced engagement activity and analysing the impact to join our dedicated team.

You’ll have the chance to impact how CQC is viewed, both internally and externally, helping build our profile and engage with more people right across the country.

What’s more, you’ll be gaining critical experience within the public sector arena, adding to your portfolio of expertise and supporting future moves and career development.

So, if you want to help us make a positive impact read on and apply today!

What you will bring…

To be considered as our Senior Insight & Evaluation Officer, you will need:

- Experience of working within the engagement and/or communications field with significant experience in applying this across a range of engagement/communications programmes
- Experience of designing and delivering accessible and meaningful engagement activity with a range of external stakeholders
- Experience of evaluating engagement effectiveness using various methodologies including experience of interpreting evaluation insight from different sources to describe the overall impact of engagement activity
- Experience of engaging with stakeholders and delivering actionable insights
- Effective networking and relationship building skills, with the ability to think creatively to engage stakeholders in our work

What you’ll be doing…

As our Senior Insight & Evaluation Officer, you will develop engagement strategies that will mean we can better engage with our audiences and support health and social care.

Specifically, you will work with individuals across our organisation and stakeholders outside of it to make sure the views and ideas of our audiences inform our decision-making process and support their work.

You will bring people together to drive our actions, helping us to do the right thing at the right time to make an impact on the industry we support. Planning, delivering and evaluating a dynamic portfolio of projects, you will collate and share insights gathered from providers and the public.

Additionally, you will:

- Use evaluations to describe the impact of our engagement and communications
- Showcase how our efforts make a tangible difference
- Work with teams to ensure insights shape campaigns
- Manage budgets and procurement for projects

Next steps…

If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.

We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

So, if you’d like to join us as a Senior Insight and Evaluation Officer, please apply via the button shown.

Other organisations may call this role Senior Insights Analyst, Evaluation and Impact Officer, Stakeholder Insight Specialist, Strategic Insights Co-ordinator, Data and Impact Analyst, Insight and Performance Officer, Insight and Strategy Specialist, or Senior Engagement Analyst.