Area Manager

The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities.  Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.

 

About the team

The Area Teams lead the Mayor’s relationships with housing investment partners, including local authorities and some of London’s largest Housing Associations. The teams are responsible for achieving the Mayor’s housing targets, working with partners to navigate a challenging delivery environment while ensuring value for money for public investment.  

 

About the role

We have an exciting opportunity to help achieve the priorities set out in the Mayor’s Housing Strategy and London Plan by supporting the delivery of affordable housing to tackle London’s housing crisis.

As an Area Manager in the North West area team, you will work closely with the GLA’s investment partners, utilising your problem solving and negotiation skills to deliver the Mayor’s affordable housing programmes.

You’ll work with partners to ensure that the Mayor’s land assets and those of public sector partners increase housing supply. You’ll manage a portfolio of housing developments to achieve Mayoral targets for new homes; and ensure developments meet the Mayor’s requirements for design quality.
 

Want to find out what it’s like working in the GLA’s North West Area Team?

If you would like to hear more about the job, we are holding two informal sessions with members of the team on Wednesday 16 April at 5pm and Tuesday 22 April at 1pm. If you are interested in attending, please email rebecca.popescu@london.gov.uk to register your details and receive an invite.
 

To be considered for the role you must meet the technical requirements and behavioural competent listed below in the advert.

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

This role is based at City Hall, Royal Docks (Kamal Chunchie Way, London, E16 1ZE) or London Fire Brigade’s Head Office (Union Street SE1 0LL).

Staff at the GLA are working in our offices 2-3 days per week. A good balance of time spent working remotely, in the office together with colleagues and with partners across London is an important aspect of the role. We promote flexible approaches to working and try to ensure an inclusive and supportive environment that enables our staff to be successful. This may include reasonable adjustments or other flexibilities around working hours and locations.

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Technical requirements/experience/qualifications

Appropriate Degree level qualification and/or appropriate professional qualifications/membership and/or demonstrable and relevant experience and skills.

Behavioural Competencies

 

Building and Managing Relationships

.. is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 2 indicators of effective performance

• Develops new professional relationships
• Understands the needs of others, the constraints they face and the levers to their engagement
• Understands differences, anticipates areas of conflict and takes action
• Fosters an environment where others feel respected
• Identifies opportunities for joint working to minimise duplication and deliver shared goals

Stakeholder Focus 

… is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations

Level 2 indicators of effective performance

• Seeks to understand requirements, gathering extra information when needs are not clear   
• Presents the GLA positively by interacting effectively with stakeholders
• Delivers a timely and accurate service 
• Understands the differing needs of stakeholders and adapts own service accordingly
• Seeks and uses feedback from a variety of sources to improve the GLA’s service to Londoners

Problem Solving

… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. 

Level 2 indicators of effective performance

• Processes and distils a variety of information to understand a problem fully
• Proposes options for solutions to presented problems
• Builds on the ideas of others to encourage creative problem solving
• Thinks laterally about own work, considering different ways to approach problems
• Seeks the opinions and experiences of others to understand different approaches to problem solving

 

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.

Level 2 indicators of effective performance

• Prioritises work in line with key team or project deliverables
• Makes contingency plans to account for changing work priorities, deadlines and milestones
• Identifies and consults with sponsors or stakeholders in planning work
• Pays close attention to detail, ensuring team’s work is delivered to a high standard
• Negotiates realistic timescales for work delivery, ensuring team deliverables can be met

The application closing date is Sunday 27 April 2025 at 23:59

If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words.

We want to understand how your skills and experience are relevant to this work, regardless of your professional background. So please submit a supporting statement (no more than 1,500 words) that uses specific examples to demonstrate how you meet the four behavioural competencies outlined below, further detail of these competencies are above.

1. Building and Managing Relationships - Level 2
2. Stakeholder Focus - Level 2
3. Problem Solving - Level 2
4. Planning and Organising - Level 2

If you are successful at application stage and invited for interview, we would like to understand how you meet the four competencies above and there will also be a short exercise, which will test how you meet the technical requirements.  

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies, as detailed in the Job Description, in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

If you have questions about the role

If you wish to talk to someone about the role, the hiring manager Amman Johal would be happy to speak to you. Please contact her at Amman.Johal@london.gov.uk between 4 April and 17 April. Please contact Ryan Wilks at Ryan.Wilks@london.gov.uk between 18 April and 4 May 2025.

If you have any questions about the recruitment process, contact the glaopdcrecruitment@tfl.gov.uk who support the GLA with recruitment.

 

Assessment process

The application closing date is Sunday 27 April 2025 at 23:59

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview.

The interviews will be held week commencing Monday 19 May 2025.

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

 

Benefits

GLA staff are hybrid working up to 2-3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

 

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.