Civil Enforcement and Asset Maintenance Officer - INTERNAL ONLY

This vacancy is only open to North Somerset Council employees and agency workers contracted to North Somerset Council.

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

The Parking Services Team are looking to recruit an Asset Maintenance/Civil Enforcement Officer who will be responsible for the maintenance of equipment, machines, signage, general cleaning and some light grounds work. Within the role there will be a requirement to make Safety and legal checks in car parks and also be expected to be able to do limited patrols of Council car parks and on street areas covered by parking enforcement.

You will be involved with car park marshalling, assisting at events and enforcement of parking restrictions and Public Space Protection Order (PSPO) offences across the whole of North Somerset district. The role also covers placing temporary restrictions in car parks and the highway as required and ensuring bus lane infrastructure is in place and in good condition. You will operate as an individual and with other team members and act as a Council ambassador while being consistent and fair, offering help and guidance to the public over a range of topics. You will be expected to have excellent communication skills and be professional at all times particularly when dealing with potential confrontational situations. Full uniform and training provided.

Key Responsibilities:

• Conduct regular inspections of parking assets to identify maintenance needs and ensure compliance with health and safety regulations.
• Schedule and oversee routine maintenance and repair works, working closely with contractors and internal teams
• Ability to gather and present evidence clearly and confidently
• Ensure all parking infrastructure, including payment machines and signage, is functioning correctly and meets accessibility standards.
• Respond promptly to maintenance issues and emergencies, providing technical solutions or escalating as needed
• Manage inventory of spare parts and maintenance equipment
• Enforcement of parking restrictions within car parks and on street areas across North Somerset

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• 0-1 day in the office
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

About You

We are looking for an individual who is passionate about parking and who possesses the following skills and experience:

Essential Criteria:

• Experience in asset maintenance, facilities management, or a related field
• Strong knowledge of maintenance practices and health and safety regulations.
• Ability to conduct site inspections and coordinate repair works
• Excellent problem-solving skills and attention to detail
• Effective communication skills, with the ability to liaise with contractors and stakeholders
• Basic IT skills for record-keeping and reporting

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet .

How to Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Scott, Asset Maintenance Supervisor, on 07776 170112

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: To be confirmed

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.