Planning & Building Control Assistant

Folkestone & Hythe is a dynamic and innovative place to live, work and visit.

Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on health & wellbeing and staff development, and an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, up to 31 days holiday and Christmas closure, access to the Local Government Pension Scheme, and much, much more.

Our offices are based in the heart of Folkestone, with easy access to transport links, local shops, entertainment facilities and the seafront. In addition, we have an agile working culture that supports and encourages flexible and remote/home working.

We are currently seeking a self-motivated and proactive individual excited by the challenge of a role within our Planning and Development Management Team 

Working in a multi-skilled team focused on delivering core services, this is a fantastic opportunity to work at the heart of the council, providing excellent customer service to a whole range of stakeholders. 

The primary function of the post holder will be to assist in the delivery of an accurate, professional and timely business support service to our Planning and Building Control customers.  This will include providing an efficient first point of contact service for planning & building control applications, utilising many access channels such as online forms, emails and telephone calls, and undertaking back-office administrative processes.

You will need to have some experience of working in a customer focused administrative support role and the demonstrable ability to meet service performance targets. You will also need to be able to adapt to a constantly changing environment, which can be influenced by Political as well as legislative changes.

Specific experience in planning and development management would be advantageous, but if you’re a fast learner with excellent interpersonal, communication and administrative skills, then we want to hear from you! 

For an informal discussion please contact Zoe Law, Planning & Development Business Manager, via: Zoe.Law@Folkestone-Hythe.gov.uk

The council supports a hybrid and flexible working culture. The successful candidate will need to work from the council's offices at least 2 days a week.

Interviews are scheduled to take place on Wednesday 22nd January 2025.