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Waste & Recycling Administrator
Woking Road Depot, Woking Road, Guildford GU1 1QE (On-Site)
Permanent, Full time
£26,633 - £28,724
37 hours
The Waste Strategy and Technical Support team works across our in-house waste operations (domestic and commercial), street cleaning and fleets departments. We improve the Council’s operational services and support business as usual activity. We focus on supporting, developing and delivering initiatives that improve council operations cost efficiency and deliver performance improvements in nationally reported KPI’s. We also develop and deliver income generation programmes. An opportunity has arisen to work with the Waste Strategy and Technical Support team to provide critical administration to various teams in Environmental Services, with a focus on Commercial Waste.
Job Profile
We're looking for a candidate with great communication and customer management skills with operational service delivery experience. They should have an understanding of waste management and an awareness of equality and diversity and how it may impact on a customers ability to access information and services. They should also hold a minimum of GCSE Maths and English (Grade A-C) or equivalent.
This role will cover a range of tasks including
- Responding to customer queries
- Checking operative jobs and entering relevant details onto our Salesforce and Bartec based systems
- Identifying customer requirements and administering contracts
- Supporting supervisors with training records and other related administration
- Processing invoices and sales orders using our Business World finance system
- Providing general administrative support to a range of services including Fleets, Waste Operations and Street Cleaning.
The successful candidate will gain benefit from flexi working hours and the local government pension scheme.
This role is based at Woking Road Depot, GU1 1QE. All functions at this depot, including this role, will be moving to a newly developed depot on Slyfield Industrial Estate during 2026.
All applications require a completed application form. A CV alone will not be accepted.
About Guildford
Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
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