Receptionist/Administrator and Deputy Registrar | JobsGoPublic.com

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Luton Council is seeking a Receptionist/Administrator & Deputy Registrar to join our team at the Luton Register Office. As part of our dedicated team, you will provide reception and administrative support while also acting as a Deputy Registrar to register births, deaths, and marriages in accordance with statutory regulations. You will ensure that all visitors receive a caring, professional, and efficient service, whether at the Register Office, in places of worship, or at approved wedding venues. Key Responsibilities:<ul> <li>Register births, deaths, and marriages in accordance with legal requirements</li> <li>Provide friendly and professional reception cover, greeting and assisting visitors</li> <li>Manage the electronic diary, schedule appointments, and handle enquiries</li> <li>Maintain accurate registers, records, and indexes of life events</li> <li>Handle correspondence, emails, and telephone calls with efficiency and discretion</li> <li>Process payments, cash up monies received, and reconcile records in line with Council procedures</li> <li>Assist with adoptions, corrections, and re-registrations\n</li> </ul>Please note this role does not attract sponsorship. About you What We're Looking For:<ul> <li>Excellent communication and interpersonal skills</li> <li>Strong attention to detail and accuracy in record-keeping</li> <li>Experience in customer service and administration\n</li> <li>Ability to work with sensitive information with confidentiality and empathy</li> <li>Knowledge of relevant registration laws and procedures (or willingness to learn)</li> <li>Competence in IT systems, including electronic scheduling and payments</li> <li> You'll need to show off your fluency in speaking and writing English </li> </ul>Why Join Us?<ul> <li>Play a vital role in your local community</li> <li>Be part of a supportive and dedicated team</li> <li>Competitive salary and benefits package</li> <li>Opportunities for training and development\n</li> </ul>If you are passionate about delivering excellent service and want to make a difference in people's lives, we'd love to hear from you! Apply today! 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