{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1741987618834,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"066a4c0f-e7e7-46dc-adf7-fd5c5774a0da","title":"Income Officer","synonyms":["Income Officer"],"reference":"3451","description":"Salary: £40,911 - £46,453 Grade: Level 3 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent x5 Hours: 36 hours Closing Date: Sunday 30^th March 2025 at 23:55 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all. What You’ll Be Doing We have a big vision for Housing Services where we will work deep within our neighbourhoods and communities to improve our services with people who use and rely on them and we are looking for five Income Officer’s with motivation and a caring approach to help deliver this ambition. You will be providing a person-centred housing income collection service across the borough, which includes being responsible for income collection for Camden’s housing stock, managing the process from early intervention and debt prevention to initiating possession proceedings, preparing legal documents, attending court, executing warrants, and overseeing evictions. Your role will also involve responding to customer inquiries regarding housing income, identifying opportunities for early intervention to prevent arrears and contacting customers. You will make financial decisions regarding repayment options and agreements, process payments over the phone You will monitor a specific patch of accounts weekly to maximise income collection and reduce arrears, prioritising tasks such as preparing witness statements and attending court as needed. All About You We are looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational way, with the best outcomes for residents at its heart. You are dedicated to early intervention, proactively helping residents to prevent issues and guiding them to supportive services. Understanding that safeguarding is everyone's responsibility, you will take an active role in protecting residents' health and well-being, ensuring they live free from harm and abuse. Your communication style is kind and compassionate, focusing on building positive relationships within the community and addressing diverse needs. You champion equality, diversity, and inclusion, respecting various cultural backgrounds and promoting engagement among residents and stakeholders. Working collaboratively with other teams, you embody the \"One Camden\" ethos, ensuring that residents are at the heart of all efforts while maintaining clear and accurate records. You are adept with housing management software and have a solid understanding of housing policies and legislation. Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we’d love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open day here. We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here. To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'. How To Apply To apply for this job please follow the \"Apply\" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section. To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10879536/file/document?inline What We Offer At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit 'www.camdenjobs.co.uk/staff-benefits' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG, Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.\n\n <img src=\"https://ars2.equest.com/?response_id=ff2c39736c5765fc73bc91c3afc54a36&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","jobType":"Housing","employerType":"Local Government","howToApplyText":"","employer":"Camden Council","employerId":"a1e4f727-6f4f-4215-8594-f5b168d8e574","department":"","departmentId":"","location":"London","locationHierarchy":[{"types":["postal_code"],"value":"N1C 4AG"},{"types":["postal_town"],"value":"London"},{"types":["administrative_area_level_2","political"],"value":"Greater London"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£40,000 - £49,999","salaryFrom":40000,"salaryTo":49999,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"FULLTIME","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-03-14T15:40:05.000Z","expirationDate":"2025-04-13T23:59:59.000Z","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.jobsgopublic.com/logos/logos/bb7fa9cb-852b-44a5-ac26-49eb576b2288.PNG","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/066a4c0f-e7e7-46dc-adf7-fd5c5774a0da","createdDate":"2025-03-14T15:40:45.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1741987619200,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","066a4c0f-e7e7-46dc-adf7-fd5c5774a0da?signup=true"],"queryHash":"[\"jobDetails\",\"066a4c0f-e7e7-46dc-adf7-fd5c5774a0da?signup=true\"]"},{"state":{"data":{"id":"066a4c0f-e7e7-46dc-adf7-fd5c5774a0da","title":"Income Officer","synonyms":["Income Officer"],"reference":"3451","description":"Salary: £40,911 - £46,453 Grade: Level 3 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent x5 Hours: 36 hours Closing Date: Sunday 30^th March 2025 at 23:55 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all. What You’ll Be Doing We have a big vision for Housing Services where we will work deep within our neighbourhoods and communities to improve our services with people who use and rely on them and we are looking for five Income Officer’s with motivation and a caring approach to help deliver this ambition. You will be providing a person-centred housing income collection service across the borough, which includes being responsible for income collection for Camden’s housing stock, managing the process from early intervention and debt prevention to initiating possession proceedings, preparing legal documents, attending court, executing warrants, and overseeing evictions. Your role will also involve responding to customer inquiries regarding housing income, identifying opportunities for early intervention to prevent arrears and contacting customers. You will make financial decisions regarding repayment options and agreements, process payments over the phone You will monitor a specific patch of accounts weekly to maximise income collection and reduce arrears, prioritising tasks such as preparing witness statements and attending court as needed. All About You We are looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational way, with the best outcomes for residents at its heart. You are dedicated to early intervention, proactively helping residents to prevent issues and guiding them to supportive services. Understanding that safeguarding is everyone's responsibility, you will take an active role in protecting residents' health and well-being, ensuring they live free from harm and abuse. Your communication style is kind and compassionate, focusing on building positive relationships within the community and addressing diverse needs. You champion equality, diversity, and inclusion, respecting various cultural backgrounds and promoting engagement among residents and stakeholders. Working collaboratively with other teams, you embody the \"One Camden\" ethos, ensuring that residents are at the heart of all efforts while maintaining clear and accurate records. You are adept with housing management software and have a solid understanding of housing policies and legislation. Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we’d love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open day here. We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here. To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'. How To Apply To apply for this job please follow the \"Apply\" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section. To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10879536/file/document?inline What We Offer At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit 'www.camdenjobs.co.uk/staff-benefits' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG, Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.\n\n <img src=\"https://ars2.equest.com/?response_id=ff2c39736c5765fc73bc91c3afc54a36&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","jobType":"Housing","employerType":"Local Government","howToApplyText":"","employer":"Camden Council","employerId":"a1e4f727-6f4f-4215-8594-f5b168d8e574","department":"","departmentId":"","location":"London","locationHierarchy":[{"types":["postal_code"],"value":"N1C 4AG"},{"types":["postal_town"],"value":"London"},{"types":["administrative_area_level_2","political"],"value":"Greater London"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£40,000 - £49,999","salaryFrom":40000,"salaryTo":49999,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"FULLTIME","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-03-14T15:40:05+00:00","expirationDate":"2025-04-13T23:59:59+00:00","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.jobsgopublic.com/logos/logos/bb7fa9cb-852b-44a5-ac26-49eb576b2288.PNG","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/066a4c0f-e7e7-46dc-adf7-fd5c5774a0da","createdDate":"2025-03-14T15:40:45+00:00","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1741987618883,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","066a4c0f-e7e7-46dc-adf7-fd5c5774a0da?signup=true"],"queryHash":"[\"similarJobs\",\"066a4c0f-e7e7-46dc-adf7-fd5c5774a0da?signup=true\"]"}]}

AppliedJobsView

CandidateRedesign

CvParsing

FullCandidateProfile

HeaderJobsButton

ImageOptimization

JobSearchPreferences

LogosFromSameDomain

MatchedJobs

NewJobTypes

NewNavbar

NewPlacesAutocomplete

PdfJobDocuments

ReciteMe

Placeholder job title

Placeholder department

Placeholdertown (On site)