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Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.</p>\n<p>We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.</p>\n<p>About our Commitment to Diversity and Inclusion</p>\n<p>We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.</p>\n<p>We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.</p>\n<p>As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.</p>\n<p><strong>Our Benefits</strong></p>\n<p><a href=\"https://www.hounslow.gov.uk/info/20037/working_for_the_council\" target=\"_blank\">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a></p>\n<p><strong>About The Role</strong></p>\n<p>This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health, and social care agendas. With new dynamic leadership at its helm, the Housing Directorate is pursuing a mandate to be the best local housing authority that delivers for its residents.</p>\n<p>If you want to be a part of our new progressive leadership team, this is a unique opportunity for you as well as us, because we are interested in what you can bring to help us improve and develop our services for our customers. You will need to be energetic, enthusiastic and ready for a new and exciting challenge where every day is different. You will have relevant work-based experience, have a track record of putting service users at the heart of service delivery and want to continue to learn and develop your knowledge and skills.</p>\n<p><strong>About The Team You’ll Be Working In </strong></p>\n<p>This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.</p>\n<p>1.You directly line manage Service Managers and through them a range of Assistant Service Managers and Advisers covering statutory and non-statutory homelessness and prevention services.</p>\n<p>2.This is a key Head of Service position within the Housing Directorate, leading our Housing Solutions, Independence, and Rough Sleeping Services.</p>\n<p>3.You will be responsible for a service that makes a real difference to the lives of people who are homeless or at risk of losing their homes.</p>\n<p>4.You will work alongside other Heads of Services, reporting to the Assistant Director for Homelessness, Independence and Preventative Services (HIPS) to support and lead aspects of our huge improvement programme.</p>\n<p><strong>About You</strong></p>\n<p>1. You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.</p>\n<p>2. You are a dynamic leader driving continuous improvement to a first class, modern and flexible prevention focussed service to a wide range of residents.</p>\n<p>3.You have extensive experience and consistent achievement at a senior management level in an organisation of comparable scope and complexity, working to continuously improve services for vulnerable people.</p>\n<p>4.You are experienced in leading, motivating and managing services with multi-disciplinary teams to achieve consistently high standards and deliver strategic objectives, policies and value for money services through effective service planning.</p>\n<p>5.Your excellent interpersonal skills will mean that you are able to be supportive and motivating as you lead and inspire, empowering your teams and colleagues whilst being clear and firm about performance and service delivery.</p>\n<p>6.You are an expert communicator who has extensive experience of developing excellent relationships with key partners. You take personal responsibility to obtain and maintain trust of a wide range of stakeholders, including residents, internal departments, external agencies, government departments.</p>\n<p>7.You are a critical thinker with innovative and creative problem solving skills that achieve the strategic objectives of the council, while managing and minimising risk across the service and effectively implement a preventative ethos in the areas of housing, health and social care.</p>\n<p>8.You have high personal integrity with a respect for the dignity and confidentiality of others. You will be committed to equal opportunities and understanding how the service needs to adapt to improve accessibility.</p>\n<p>9.You are self-motivated, highly organised and analytical with an attention to detail, able to review budgets, data and identify trends and make appropriate decisions.</p>\n<p>10.It is desirable that you have a degree or equivalent qualifications. You have demonstrable work experience and can evidence continual professional development.</p>\n<p>11.You can travel independently around the Borough to meet other professionals in community settings.</p>\n<p>12. Are you passionate about customer services?</p>\n<p>13.Are you an experienced homelessness professional with an excellent grasp of housing legislation?</p>\n<p>14. Are you looking to working in a forward thinking and progressive housing department?</p>\n<p>15.Are you a visible leader adept at managing high volumes of work involving vulnerable residents.</p>\n<p>If the points above resonate with you, we would like to hear from you.</p>\n<p>Read more about the work you’ll be doing in the Role Profile</p>\n<p><strong>Essential:</strong></p>\n<p>Basic DBS is required for the role.</p>\n<p><strong>When Interviews Will Be Held And Who To Contact:</strong></p>\n<p>The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:</p>\n<p>Email: <a href=\"mailto:Jonathan.Joseph@hounslow.gov.uk\">Jonathan.Joseph@hounslow.gov.uk</a></p>\n<p><strong>Interviews for this job will be held November 2024. </strong></p>\n<p><strong>Closing date: 15th November 2024</strong></p>\n<p><strong>To apply, please click “Apply Now”.</strong></p>","shortDescription":"<p>The London Borough of Hounslow is seeking an experienced Head of Service to lead its Housing Solutions, Independence, and Rough Sleeping Services.</p>","salaryDescription":"£68,439 - £81,815 per annum. (HMG1)","publishDate":"2024-10-28T10:43:46.631Z","expirationDate":"2024-11-15T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ec4ac435-4b0f-41e5-8b52-d07e8520383c.jpg","score":1,"featured":true,"enhanced":true},{"id":"9cf05f74-25ee-41ef-a34a-d124e2d45621","title":"Heat Metering & Billing Officer","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation</strong>: London Borough of Waltham Forest<br> <br><strong>Salary: </strong>PO1 £38,364 - £40,833 <br><br><strong>Contract </strong>Full-time Permanent<br><br><strong>Working hours per week:</strong> 36<br><br><strong>Application Deadline:</strong> 10/11/24<br> <br><strong>Proposed Interview Date(s): </strong>TBC<br><br><strong>Reference:</strong>1424<br><br><strong>About Us:</strong> <br> <br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br> <br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br> <br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br> <br>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. <br><br><strong>About the role:</strong> <br> <br>This is a new and exciting role within the Rents service but with responsibilities for monitoring and coordinating a wide range of technical administrative and customer services functions across all our <strong>Heat Metering and Billing services</strong>. London Borough of Waltham Forest (LBWF) is on an ambitious programme of providing new build homes on communal and district energy schemes. This is a fantastic opportunity for the right person to make an impact on the service we deliver to our residents.<br><br><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/Role%20Profile%20-%20Heat%20Metering%20%26%20Billing%20Officer.pdf\"><strong>>> Click here to download the Role Profile <<</strong> </a><br><br><strong>Key Responsibilities:</strong> <br> <br>We are looking for a highly skilled and experienced <strong>Heat Metering and Billing officer</strong> to review customer tariff setting with the Heat Metering & Billing Manager and calculating tariffs, using actual efficiency data in order to ensure heating tariffs are set at a suitable and affordable rate.<br> <br>The successful applicant will assist in monitoring/reviewing data on energy consumed by homes with metering devices, liaising and reporting anomalies to relevant teams for appropriate and timely action. The role will also involve providing support for colleagues, metering & billing providers and customers regarding all heat network enquiries.<br><br><strong>Qualifications and Requirements:</strong><ul> <li>The ideal candidate will play a vital role in effectively monitoring and reviewing the cost efficiency of the systems to ensure London Borough of Waltham Forest and its residents are getting value for money. This position requires a strong background in data analysis, advanced Excel skills, excellent customer care and report writing.</li> <li>English and Math Qualification (GCSE grade 4 or equivalent grade C or above), <br><br>Relevant professional Heat metering and billing qualification would be desirable. </li> <li>2 years experience in a similar role</li> <li>You must be able to work as part of a team to deliver an excellent service to our residents and stakeholders we support and be flexible in your approach to work.</li> <li>Ability to work as a team member</li> <li>Ability to work under regular supervision from a line manager</li> <li>Ability to work effectively under pressure</li> <li>Ability to prioritise work</li> <li>Ability to ensure Performance Indicators relating to service areas are met</li> <li>Ability to participate in change effectively</li> <li>Ability to communicate clearly verbally and in writing, and to follow through required actions</li> </ul><br>The below terms and conditions apply to this role: <br> <br>Satisfactory employment references and CIFAS identity checks; <br> <br>Satisfactory declaration of interest; <br> <br>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply:</strong> <br> <br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br> <br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer:</strong> <br> <br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br> <br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. <br> <br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br> <br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br> <br><strong>Contact Information:</strong> <br> <br>If you have any questions about this vacancy or the application process, please contact Taiwo Pereira HeatMetering & Billing Manager at<a href=\"mailto:Taiwo.Pereira@walthamforest.gov.uk\">Taiwo.Pereira@walthamforest.gov.uk</a><br> <br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br> <br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"GBP 38,364.00 - 40,833.00 per year","publishDate":"2024-10-29T18:00:00.000Z","expirationDate":"2024-11-10T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/aa3c8002-3a96-4d8d-b99a-d015c1f30a43.jpg","score":1,"featured":false,"enhanced":false},{"id":"3d7658ec-46b9-4666-a696-e483afd2b868","title":"Housing Options & Assessment Manager","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation</strong>: London Borough of Waltham Forest<br> <br><strong>Directorate:</strong> Place<br> <br><strong>Grade: </strong>PO6<br><br><strong>Salary: </strong>£51,093 - £54,129 PA <br> <br><strong>Contract Type:</strong> Full-time/Permanent <br> <br><strong>Working hours per week: </strong>36 PW, Monday to Friday<br> <br><strong>Application Deadline:</strong> 15/11/2024<br><br><strong>Proposed Interview Date(s): </strong>TBC <br><br><strong>Reference:</strong>1490<br><br><strong>About Us:</strong> <br><br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br><br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br><br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. A great example of this commitment recently saw the release of a number of homes that were made available to people who live or work in the borough at discounted market rents.<br><br><strong>About the role:</strong> <br><br>If you have the passion, creativity and tenacity to make a real difference in people's lives we would love to hear from you. <br><br>We're looking for a confident and motivational team leader, who is proactive, adaptable and can create an encouraging working culture focused on getting positive outcomes for our residents. <br><br>Your record of providing excellent outcomes for residents will be backed by a strong knowledge and understanding of homelessness legislation, and the practical day to day challenges that come with leading a Housing Options Service. <br><br>As an experienced manager, you'll understand how to manage a team working under pressure whilst delivering a first class service. <br><br><strong>>> </strong><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/Prevention%20%20Assessment%20Manager%20JD%20PO6.pdf\"><strong>Click here to download the Role Profile</strong></a><strong> <<</strong> <br><br><strong>Key Responsibilities:</strong> <br><br>To strategically manage, develop and co-ordinate a team of Officers providing a full casework service for residents in housing need. Preventing homelessness wherever possible and carrying out timely and robust accommodation needs and homelessness assessments where necessary, ensuring that the service meets all legislative requirements. <br><br>To act as the service's lead Manager on special projects relating to homelessness prevention and/or the assessment and application of the council's duties under the homelessness legislation. <br><br>The role is about developing and improving the Prevention and Assessment Service and our relationship with residents, assessing our service delivery from the resident's perspective and identifying areas for improvement. <br><br><strong>Qualifications and Requirements:</strong> <br><br><ul> <li>Educated to degree standard or equivalent </li> </ul><br><strong>Terms and conditions:</strong> <br><br>The below terms and conditions apply to this role: <br><br><ul> <li>Satisfactory employment references and CIFAS identity checks; </li> <li>Satisfactory declaration of interest; </li> <li>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; </li> <li>Satisfactory DBS check; </li> <li>Suitable driver's license; </li> </ul>This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990. <br> <br>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply:</strong> <br><br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br><br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer:</strong> <br><br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br><br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. <br><br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br><br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br><br><strong>Contact Information:</strong> <br><br>If you have any questions about this vacancy or the application process, please contact Sharron Stewart <a href=\"mailto:sharron.stewart@walthamforest.gov.uk\">sharron.stewart@walthamforest.gov.uk</a> or Gbemi Tinubu-Pratt <a href=\"mailto:gbemi.tinubu-pratt@walthamforest.gov.uk\">gbemi.tinubu-pratt@walthamforest.gov.uk</a>. <br><br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br><br>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. <br><br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"£51,093 - £54,129 PA","publishDate":"2024-10-29T18:00:00.000Z","expirationDate":"2024-11-15T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/556c3352-8a8f-4f9d-b305-ad5ef9c30f54.jpg","score":1,"featured":false,"enhanced":false},{"id":"28bdde14-bf33-438d-8c2d-f93787ec08d1","title":"Disrepair Surveyor","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation</strong>: London Borough of Waltham Forest<br><br><strong>Salary</strong>: £49,083 - £52,116 (PO5)<br> <br><strong>Contract Type: </strong>Full-time, Permanent.<br> <br><strong>Working hours per week: </strong>36<br> <br><strong>Working style:</strong> Hybrid - Working 3-4 days on-site, 1 day work from home.<br> <br><strong>Application Deadline:</strong> 31/10/2024<br> <br><strong>Proposed Interview Date(s): </strong>TBC<br><br><strong>Reference: </strong>1461<br><br><strong>About Us:</strong> <br><br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br><br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br><br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br><br><strong>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email </strong><a href=\"mailto:recruitment@walthamforest.gov.uk\"><strong>recruitment@walthamforest.gov.uk</strong></a><strong> so we can arrange an alternative application method.</strong><br><br><strong>About the role:</strong> <br><br>We are currently hiring for two Disrepair Surveyors to join our thriving Housing service.<br> <br>The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost.<br> <br>You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated.<br> <br>The position is committed to delivering a resident-focused approach when dealing with disrepair cases.<br> <br>Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant.<br><br><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/Role%20Profile%20-%20%20Disrepair%20Surveyor%20PO5.pdf\"><strong>>> Click here to download the Role Profile <<</strong></a> <br><br><strong>Key Responsibilities: </strong><br><br><ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims. </li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items. </li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets. </li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly. </li> <li>Challenge customers' practice and minimise risk, referring concerns to line manager.</li> </ul><br><strong>Knowledge, Skills and Experience</strong><br> <ul> <li>Experience of administering building contracts. </li> <li>Experience of administering partnering contracts. </li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health & Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul><br><strong>Indicative Qualifications and Requirements: </strong><br><br><ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul><br><strong>Terms and conditions: </strong><br><br>The below terms and conditions apply to this role: <br> <br>Satisfactory employment references and CIFAS identity checks.<br> <br>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply: </strong><br><br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br><br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer: </strong><br><br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br><br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. For more information, please refer to our recruitment and selection policy. <br><br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br><br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br><br><strong>Contact Information: </strong><br><br>If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href=\"mailto:sharon-leigh.gordon@walthamforest.gov.uk\">sharon-leigh.gordon@walthamforest.gov.uk</a> <br> <br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br> <br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"GBP 49,083.00 - 52,116.00 per year","publishDate":"2024-10-29T18:00:00.000Z","expirationDate":"2024-10-31T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ddd163f9-1f11-4999-9f5f-f50a2e2236c1.jpg","score":1,"featured":false,"enhanced":false},{"id":"8ce7240b-a078-4150-9583-7339b02c010b","title":"Building Safety Manager","employer":"London Borough Of Waltham Forest","department":"","location":"To be confirmed","locationType":3,"description":"<b>JOB DESCRIPTION</b><br><br> <strong>Organisation:</strong> London Borough of Waltham Forest<br> <br><strong>Directorate:</strong> Place<br> <br><strong>Grade:</strong>PO10<br> <br><strong>Salary:</strong> £65,025-£68,439 <br> <br><strong>Contract Type: </strong>Full-time, Permanent<br> <br><strong>Working hours per week:</strong> 36<br> <br><strong>Working style:</strong> Hybrid - Working 3 days on site, 2 days work from home.<br> <br><strong>Application Deadline: </strong>18/11/2024<br><br><strong>Proposed Interview Date(s): </strong>TBC<br> <br><strong>Reference: </strong>1479<br><br><strong>About Us:</strong> <br><br>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. <br><br>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br><br>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br><br><strong>About the role:</strong> <br><br>We are currently hiring for a Building Safety Manager to join our thriving Housing service. <br> <br>The Building Safety Manager position is to take responsibility for and cooperate with the Principal Responsible Person and Responsible Person/s in relation to whole building safety by coordinating and assuring all building-related activities to ensure compliance with the requirements for the Building Safety Act 2022, Fire Safety Act 2021, and associated statutory and internal building safety management system requirements across the Council's housing stock. This position will coordinate access to quality information related to the development and maintenance of the Building Safety Case and Safety Case Reports and Building Assurance Certificates pertaining to high-rise buildings and facilitate appropriate opportunities to support stakeholder training needs.<br> <br>Waltham Forest Council is responsible for 12,000 properties. There are 21 high rise buildings in Waltham Forest, which along with the other Building Safety Manager will form the bulk of your responsibilities.<br><br><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/JD%20%20Building%20Safety%20Manager%20PO10.pdf\"><strong>>> Click here to download the Role Profile <<</strong></a> <br><br><strong>Key Responsibilities:</strong> <br><br><ul> <li>Ensure compliance with the Building Safety Act 2022, Fire Safety Act 2021, Health and Safety Regulations, and CDM (Construction Design and Management) Regulations.</li> <li>Act as the primary contact for building safety, maintaining openness and trust with residents to ensure safety.</li> <li>Lead the development and implementation of building safety strategies, including fire risk assessments and safety cases.</li> <li>Oversee contractors and ensure compliance with safe practices for maintenance and post-construction work.</li> <li>Maintain and manage the \"Golden Thread\" of safety information, ensuring it is up-to-date and accessible.</li> <li>Ensure all involved in building maintenance have the necessary competence and training.</li> <li>Engage and educate residents on building safety responsibilities and act on their concerns.</li> <li>Implement and manage a Mandatory Occurrence Reporting regime for building safety incidents.</li> <li>Manage resources to deliver Building Safety Cases for high-risk and complex buildings, ensuring compliance with regulations.</li> <li>Respond to emergency callouts, restoring services and supporting residents in line with business continuity plans.</li> </ul><br><strong>Qualifications and Requirements:</strong> <br><br>To be considered for this position, you should meet the following requirements: <br><br><ul> <li>Must be able to travel to sites as required.</li> <li>Physically able to access all areas e.g., climb stairs, access restricted spaces/service areas, use ladders to inspect roof/void spaces, etc.</li> <li>Be able to attend evening or weekend meetings when necessary and arrange for appropriate out-of-hours and emergency responses</li> <li>Working knowledge of the relevant Building Safety Legislation (Building Safety Act, Fire Safety Act, Duty of Care).</li> <li>Working knowledge relating to managing the delivery of building safety compliance or the built environment.</li> <li>Relevant Asset Management, Construction and/or Fire Safety qualifications (Degree or diploma in construction or fire safety) or equivalent.</li> <li>Current professional membership e.g., RICS, IFE, IFSM, IOSH, IIRSM, CQI, etc. or currently working towards attaining.</li> <li>A good level of IT literacy.</li> </ul><br><strong>Terms and conditions:</strong> <br><br>The below terms and conditions apply to this role: <br> <br>Satisfactory employment references and CIFAS identity checks.<br> <br>Satisfactory declaration of interest.<br> <br>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. <br><br><strong>How to Apply:</strong> <br><br>Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. <br><br>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. <br><br><strong>Equal Opportunity Employer:</strong> <br><br>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. <br><br>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. <br><br>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. <br><br>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. <br><br><strong>Contact Information:</strong> <br><br>If you have any questions about this vacancy or the application process, please contact Dragana Gvozdic-Groza, Head of Building Safety Compliance at <a href=\"mailto:dragana.gvozdic-groza@walthamforest.gov.uk\">dragana.gvozdic-groza@walthamforest.gov.uk</a>.<br> <br>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. <br><br>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. <br><br>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>.","shortDescription":"","salaryDescription":"£65,025-£68,439","publishDate":"2024-10-29T18:00:00.000Z","expirationDate":"2024-11-18T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7aaf26bb-6d2f-41f4-8247-abed0c887bde.jpg","score":1,"featured":false,"enhanced":false},{"id":"0b9459ce-6769-4376-9aaa-e217a4b68280","title":"Utilities Officer","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>The role – Utilities Officer (1 year fixed term contract)</strong></p>\n<p>As Utilities Officer<strong> </strong>you will work closely with and support the Utilities Manager in delivering a high-quality utilities and council tax management service to our organisation.<em>  Y</em>ou will challenge invoices and bills that you do not think are accurate, resolve associated queries and orchestrate the timely and accurate processing of invoices and bills.  This is a great opportunity to take ownership of specific projects which support effective utilities management.</p>\n<p><strong>What you’ll do</strong></p>\n<p>You will:</p>\n<ul>\n<li>Develop and maintain site databases for contract management and oversee accounting for Combined Heat and Power plants.</li>\n<li>Act as the main contact for the Utilities team, supporting annual utilities tariff calculations and new development processes.</li>\n<li>Prepare monitoring reports to ensure supplier billing aligns with usage and meter readings, and process payments for utilities and council tax.</li>\n<li>Review consolidated invoices for errors and collaborate with colleagues to ensure uninterrupted utility supplies and resolve issues.</li>\n<li>Respond to queries regarding communal utilities, liaise with suppliers for management information, and monitor utilities and council tax performance.</li>\n<li>Address legacy issues to maximise income, stay updated on utilities legislation, and provide technical advice and training to key stakeholders.</li>\n</ul>\n<p><strong>Skills and experience we'd like you to have</strong></p>\n<p>We’re looking for someone who:</p>\n<p> </p>\n<ul>\n<li>is able to demonstrate accurate record keeping and reporting including data extract, analysis and the ability to draw conclusions and devise crosschecks</li>\n<li>has experience in a busy environment working to tight deadlines.</li>\n<li>is able to work on own initiative.</li>\n<li>is technically proficient in Microsoft Word and Excel and use of formulas</li>\n<li>is a confident communicator across all channels and have experience of responding to queries. </li>\n<li>has experience of maintaining successful partnerships; working in either a customer-facing and/or supplier-facing role with problem-resolution duties.</li>\n</ul>\n<p> </p>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the requirements for the role of Utilities Officer.</p>\n<p><strong>Closing date for applications: 7 November 2024</strong></p>\n<p><strong>Interviews will be held: 14 November 2024</strong></p>\n<p><em>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</em></p>\n<p> </p>","shortDescription":"","salaryDescription":"£30,737pa","publishDate":"2024-10-29T15:31:00.000Z","expirationDate":"2024-11-07T15:31:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/53c6629e-7a04-460c-8fdb-fee8b093fc43.png","score":1,"featured":false,"enhanced":false},{"id":"f55f6c78-1a4c-4a70-908a-1e254f39bb1c","title":"Home Ownership Manager","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p> </p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p> </p>\n<p><strong>The role – Home Ownership Manager</strong></p>\n<p>Reporting into the Home Ownership Team Manager, this role will manage our portfolio of Homeowners across London and Hertfordshire.</p>\n<p>You will manage a number of Homeownership functions including, solicitors enquiries, lease extensions and section 20 consultations.</p>\n<p>You will also be responsible for completing Estate Inspections and troubleshooting any issues that arise across your portfolio.</p>\n<p> </p>\n<p><strong>What you’ll do</strong></p>\n<ul>\n<li>You will manage a portfolio of properties across your patch and be responsible for all Homeownership functions. (Lease extensions, solicitors enquiries §ion 20 consultations)</li>\n<li>Completing Estate Walkabouts on a quarterly basis with some of our residents</li>\n<li>Managing Anti-social behaviour</li>\n<li>Be the champion for the customer</li>\n<li>Manage our third party relationships (Managing Agents)</li>\n</ul>\n<p> </p>\n<p><strong>What you’ll need</strong></p>\n<ul>\n<li>We’re looking for someone who has previous experience within a similar role</li>\n<li>Solution focused with a can-do attitude</li>\n<li>Ability to multitask and manage conflicting deadlines</li>\n<li>Problem solves</li>\n<li>Committed to providing a good service</li>\n</ul>\n<p><strong>Our Values</strong></p>\n<p>Our core values are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p> </p>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>Competitive salary of £39,238pa - £44,547pa</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p><br>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p> </p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Home Ownership Manager outlined above.</p>\n<p><strong>Closing date for applications 15 November 2024</strong></p>\n<p> </p>\n<p>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</p>","shortDescription":"","salaryDescription":"£39,238pa - £44,547pa","publishDate":"2024-10-29T15:29:00.000Z","expirationDate":"2024-11-15T15:28:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e334219e-e4c0-4f3f-92c6-49e2c0ba959b.png","score":1,"featured":false,"enhanced":false},{"id":"07a9d78d-7c20-4eb2-af8c-ba6e858ca9bd","title":"Customer Resolution Officer - 12 Month Fixed Term - (Maternity Cover)","employer":"Origin Housing","department":"","location":"Euston, London","locationType":2,"description":"<p><strong>Customer Resolution Officer (12 Month Fixed term Contract)</strong></p>\n<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>Salary - £29,586 per annum </strong></p>\n<p><strong> </strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>The role – Customer Resolution Officer (12 month fixed term contract)</strong></p>\n<p>As a Customer Resolution Officer you will be answering telephone calls from residents with new queries every day, a chance to make a difference and help mould the relationship Origin has with the communities we serve.</p>\n<p>You’ll be Interacting with a range of customers and residents, and finding the right resolution for them and you’ll have opportunities to get involved with community projects as well as internal projects as the Customer Resolution Team interact with internal stakeholders daily.</p>\n<p><strong>What you’ll need</strong></p>\n<p>We’re looking for someone who has</p>\n<ul>\n<li>The ability to give great customer service</li>\n<li>Good verbal and written communication skills</li>\n<li>A hardworking and team player attitude</li>\n<li>Determination to carry tasks through to completion</li>\n</ul>\n<p>For this particular role you will work as part of a wider team along with our other Customer Resolution Officers and will need to cover a rota that requires you to be in the office 3 days one week and 2 days the following week .</p>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>The salary of £29,586pa</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description outlined above.</p>\n<p><strong>Closing Date  for applications - 10 November 2024<br></strong></p>\n<p> </p>","shortDescription":"","salaryDescription":"£29,586 per annum","publishDate":"2024-10-29T15:26:00.000Z","expirationDate":"2024-11-10T15:22:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a0f29fc2-8d43-4809-8cb5-dffdcac9bf82.png","score":1,"featured":false,"enhanced":false},{"id":"62157c88-b5a9-4afb-a17e-e3fdb37fcd85","title":"Home Ownership Officer","employer":"Lewes and Eastbourne Councils","department":"","location":"Eastbourne Borough and Lewes District Councils","locationType":2,"description":"<p><strong>Lewes District Council and Eastbourne Borough Councils</strong></p>\n<p><strong>Service Area: Property and Development</strong></p>\n<p><strong>Title: Home Ownership Officer</strong></p>\n<p><strong>Grade: C/D</strong></p>\n<p><strong>Salary: £24,286 - £30,816 depending on experience</strong></p>\n<p><strong>Hours: 37 hours per week (part time considered)</strong></p>\n<p><strong>Contract: Permanent</strong></p>\n<p><strong>Base: Hybrid</strong></p>\n<p>We have a vacancy for a Home Ownership Officer who will be responsible for assisting the Home Ownership Team in processing Right to Buy applications; and managing shared ownership and leaseholder services. </p>\n<p>This position is primarily based at home, but you will also be required to work from Lewes District and Eastbourne Borough Council Offices.</p>\n<p>You will need excellent communication skills and high levels of accuracy.  A good knowledge of leasehold management and the Right to Buy would be an advantage. You will be required to deal with day-to-day queries from residents and applicants and be flexible working across the different functions within the team.</p>\n<p>The preferred working pattern for this post is Monday to Friday 8.30am – 5pm but can be flexible.</p>\n<p><strong>The closing date</strong> for the receipt of applications is <strong>noon on 11/11/2024</strong>.</p>\n<p><strong>Interviews </strong>to be held w/c <strong>18/11/2024</strong>.</p>","shortDescription":"","salaryDescription":"£24,286 - £30,816","publishDate":"2024-10-29T11:13:00.000Z","expirationDate":"2024-11-11T12:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ac618682-d611-4e7f-97b2-09d507f719be.jpg","score":1,"featured":false,"enhanced":false},{"id":"d09e23e4-934f-4f68-b258-e9ae2a35b935","title":"Building Surveyor (Legal Disrepair)","employer":"Peabody","department":"","location":"Ealing, London","locationType":3,"description":"<strong>The vacancy</strong><br><br>As a Building Surveyor - Legal Disrepair, you'll be the central point of contact for legal disrepair cases in London, bringing a customer-focused approach to property inspections and repairs. Conducting site investigations, you will assess defects, prepare specifications, estimates, and essential technical documentation.<br><br>You will manage each case from start to finish, ensuring smooth project delivery through regular communication with stakeholders and thorough documentation updates. With a particular focus on overseeing contractors, ensuring all works are completed to a high standard, adhering to contract KPIs and regulatory requirements.<br><br>You'll actively work alongside our Asset Management team to inform long-term maintenance and investment plans and will be available for out-of-hours support on a rotational basis. When necessary, you will attend court proceedings as an expert witness, supporting Peabody's position in legal matters related to building regulations and property defects.<br><br>You're an experienced, customer-oriented Building Surveyor, with a solid grounding in building pathology and a particular understanding of social housing environments. Skilled in managing complex caseloads, you are well-versed in the Housing Disrepair Protocol and bring a strong capability in stakeholder management. Your technical proficiency, ability to solve problems, and collaborative approach ensure that cases are handled with efficiency and professionalism.<br><br> <strong>You'll need to be in the office for 1 day per week and the remaining time you'll be able to work remotely.</strong><br><br>Your role is instrumental in delivering top-tier repairs, maintenance, and property services. Focusing on legal disrepair claims, this role positions you within a regional team, reporting to the Regional Property Services Manager. With the support of disrepair coordinators and case managers, you will work closely with colleagues and stakeholders across Peabody, providing technical expertise and driving operational improvements to ensure a high-quality service experience for our residents.<br><br><strong> If you're ready to bring your expertise to Peabody and help us deliver a first-class service to our residents, we want to hear from you. </strong><br><br><strong>To be successful in this role, you'll have:</strong><ul> <li>Degree in Building Surveying or similar technical qualification (HND, HNC) or significant relevant experience for exceptional candidates.</li> <li>Knowledge of Schedule of Rates and measurement methods.</li> <li>Experience managing diverse cases from inception to completion.</li> <li>Strong written and verbal communication skills, including experience preparing reports for senior stakeholders.</li> <li>Proficient in IT, time management, and able to work under pressure.</li> <li>Professional body membership preferred but not essential.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li><strong>30 days' annual holiday, plus bank holidays </strong></li> <li>\n<strong>two additional paid volunteering days each year</strong> </li> <li>\n<strong>flexible benefits scheme, including family friendly benefits and access to a discount portal</strong> </li> <li><strong>4 x salary life assurance</strong></li> <li><strong>up to 10% pension contribution</strong></li>\n</ul><strong>Are you ready to apply? </strong><br><br>[Apply Now button] <br><br>If you have any questions about this role, please email Talent Specialist, <strong>Harry</strong> at <strong>harry.lund@peabody.org.uk</strong><br><br>We may close this advert before the advertised closing date, depending on the number of applications received.<br><br><strong> Interviews will be taking place during the week commencing 18th November. </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"Circa £54000","publishDate":"2024-10-29T05:07:03.000Z","expirationDate":"2024-11-11T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c87ce451-a3a9-4205-ad5e-893dbcf6c2b2.png","score":1,"featured":false,"enhanced":false},{"id":"4345c6d0-f27a-47b4-b606-c554ae7a75a9","title":"Electrical Technician","employer":"Southern Housing","department":"","location":"Farringdon","locationType":3,"description":"The Electrician is an essential member of the Direct Repairs department in providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. As a member of the Direct Services Team, the primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. Your main base will be Croydon, with regular travel required across London.<br><br><strong>What you'll have</strong><br><br>A proven track record of working as an Electrician, where customer satisfaction is at the heart of service delivery - at least 2 years' experience ideally.<br><br>Possession of the following trade qualifications:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>Qualified to Part 1 & 2 City and Guilds for electrical installation</li> <li>City and Guilds 2391 testing and inspection (desirable)</li>\n</ul>A valid UK driving licence is essential. <br><br><strong>In your supporting statement, please address how you meet the above criteria providing examples.</strong><br><br><strong>Advert closing date: 3rd November 2024 at 23:59</strong><br><br><strong>Please note that we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early so it is important that you submit your application as early as possible.</strong>","shortDescription":"","salaryDescription":"£38,600 per annum","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bed0b90c-63b8-4c78-9aa9-32e9378102c3.jpg","score":1,"featured":false,"enhanced":false},{"id":"05a070b0-04a3-4494-99fc-95ca3fd0d85c","title":"Cleaner (Mobile)","employer":"Southern Housing","department":"","location":"North London","locationType":3,"description":"Do you enjoy driving and exploring new areas? Are you passionate about cleaning and health and safety? If so, then this will be the perfect role for you!<br><br>We're looking to bring on board a Cleaner to join our welcoming and dedicated Estate Services team. You will be responsible for delivering a high-quality cleaning service in a variety of sites across London, whilst putting the needs of our customers first. You will be provided with a work vehicle and a fuel card, so you definitely won't be out of pocket! You will complete a variety of tasks and be motivated to work on your own without supervision. You will ensure health & safety regulations are adhered to in order to provide a safe environment for our customers.<br><br><strong>What you'll have</strong><ul> <li>Experience of undertaking cleaning duties.</li> <li>Basic knowledge and understanding of health and safety considerations as they apply to.</li> <li>The ability to use a smartphone to access company emails and log repair and health & safety issues.</li> <li>A clean UK driving licence and the ability to drive company vehicles as and when required.</li>\n</ul><strong>Advert closing date: 3rd November 2024 at 23:59</strong><br><br><strong>Please note, we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.</strong>","shortDescription":"","salaryDescription":"£25,917","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7c543687-4d0a-47fc-8457-1a96ffc1bc5a.jpg","score":1,"featured":false,"enhanced":false},{"id":"780bbdc0-b8a8-40b4-8b5f-210ecfcaf631","title":"Repairs and Maintenance Operative (Chertsey/Kingston)","employer":"Southern Housing","department":"","location":"Chertsey/Kingston","locationType":3,"description":"We have a great opportunity that has arisen for an <strong>Estate Maintenance Officer. </strong>You'll provide a comprehensive and professional repairs and maintenance services in line with our service standards and contractual obligations. You'll provide onsite repairs and maintenance services in accordance with relevant health & safety policies, regulations and legislations.<br><br><strong>The role is required to be on site 5 days in the office, 08:30am - 16:30pm. </strong><br><br><strong>What you'll need</strong><ul> <li>Knowledge of equality and diversity good practice</li> <li>Knowledge of fire, health and safety regulations in a residential setting</li> <li>Knowledge of basic carpentry, plumbing, tiling and electrical industry standards</li> <li>Basic carpentry, electrical, plumbing, tiling, painting and decorating skills</li> <li>The ability to manage demanding workloads</li> <li>The ability to work under own initiative</li> <li>The ability to work with others to deliver joint objectives</li>\n</ul><strong>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.</strong><br><br><strong>Closing Date: Sunday 17th November 2024 at 23:59pm</strong><br><br><strong>We reserve the right to close the advert early if we receive a high volume of applications.</strong>","shortDescription":"","salaryDescription":"Circa £32,500 per annum","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-17T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8d0b24ea-888f-42c6-bf62-45707fc24c07.jpg","score":1,"featured":false,"enhanced":false},{"id":"fb48991d-b552-4231-b678-47a549b6c91e","title":"Electrical Technician","employer":"Southern Housing","department":"","location":"Portsmouth & Worthing","locationType":3,"description":"The Electrical Technician is an essential member of the Direct Repairs department in providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. As a member of the Direct Services Team, the primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. The role will be based across Portsmouth & Worthing, and you will be provided with a company van for work purposes.<br><br><strong>What you'll have</strong><br><br>A proven track record of working as an Electrician, where customer satisfaction is at the heart of service delivery - at least 2 years' experience ideally.<br><br>Possession of the following trade qualifications:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>Qualified to Part 1 & 2 City and Guilds for electrical installation</li> <li>City and Guilds 2391 testing and inspection (desirable)</li>\n</ul>A valid UK driving licence is essential. <br><br><strong>In your supporting statement, please address how you meet the above criteria providing examples.</strong><br><br><strong>Advert closing date: 10th November 2024 at 23:59</strong><br><br><strong>Please note, we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.</strong>","shortDescription":"","salaryDescription":"£38,600 per annum","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/634adddd-360e-4387-b557-a5080e905058.jpg","score":1,"featured":false,"enhanced":false},{"id":"c570859b-cee0-40b0-88ef-6d04d389a852","title":"Health & Safety Advisor","employer":"Southern Housing","department":"","location":"Farringdon, Croydon, Sittingbourne, Maidstone or Battle","locationType":3,"description":"We're looking for a <strong>Health & Safety Advisor </strong>with a genuine passion for H&S and training to assist in all aspects of Health and Safety (H & S) compliance across Southern Housing.<br><br>For this particular role, you can be based out of our <strong>Farringdon, Croydon, Sittingbourne or Battle</strong> offices.<br><br>We offer a <strong>hybrid working model</strong> with a mix of working from home, working from the office and field based (although this may change from time to time depending on training days and site visits).<br><br>Essential requirements for our Health & Safety Advisor:<ul> <li>Professional qualification in Health and Safety (minimum NEBOSH General Certificate or equivalent)</li> <li>Up to date knowledge of H & S legislation, guidance and best practice</li> <li>Strong communication and influencing skills, and a positive 'can do' attitude</li> <li>Ability to work effectively with colleagues throughout the organisation regardless of seniority or background</li> <li>Valid UK driving licence</li>\n</ul>It would be advantageous if you have previous experience as a Health & Safety advisor and delivered training to colleagues of all levels as a proportion of this role will include delivering training internally. <br><br>Closing Date: 3rd November 11.59pm<br>Interview Date: w/c 11th November","shortDescription":"","salaryDescription":"£46,305 per annum plus £1,800 ECU","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c74e08c2-fe82-4d6b-88fc-5366695b4630.jpg","score":1,"featured":false,"enhanced":false},{"id":"b786d763-f03d-4748-a735-5e47a3f20644","title":"Multi-Trade Technician","employer":"Southern Housing","department":"","location":"Reading & Bracknell","locationType":3,"description":"Do you have a proven track record of carrying out repairs and maintenance works? Then this may just be the perfect role for you! We're looking to bring on board <strong>Multi Trade Technicians </strong>specialising in <strong>Plumbing</strong> or <strong>Carpentry</strong>, who thrive in a challenging, fast paced environment. The role will be based across Reading & Bracknell, and you will be provided with a company van for work purposes.<br><br>You'll be an essential member of the Direct Repairs department providing a comprehensive, efficient, and responsive property service delivery. You'll provide clear structure and support to operatives and other members of your team in managing repairs effectively from issue to completion and final quality assurance. You'll successfully deliver the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices.<br><br><strong>What you'll have</strong><ul> <li>A proven track record of working in a Housing/Maintenance/Construction industry.</li> <li>You'll possess the relevant trade qualification and/or experience in relation to building maintenance & repairs.</li> <li>You'll have a thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations.</li> <li>A valid UK driving licence and the ability to travel between sites and offices across all regions.</li>\n</ul><strong>In your supporting statement, please address how you meet each of the above criteria providing real examples.</strong><br><br><strong>Advert closing date: 10th November 2024 at 23:59</strong><br><br><strong>Please note, we'll be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.</strong>","shortDescription":"","salaryDescription":"£38,000 per annum","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1a9f0d02-5ae0-4166-8a8b-003442cebaec.jpg","score":1,"featured":false,"enhanced":false},{"id":"0f7e41f2-0df4-4eb7-90fe-7071d1ed1465","title":"Multi Trade Technician","employer":"Southern Housing","department":"","location":"Maidstone","locationType":3,"description":"Do you have a proven track record of carrying out repairs and maintenance work? Then this could be the perfect job for you! We're looking for an exceptional Multi-Trade Technician who wants to make a difference and who thrives in a challenging, fast-paced repairs environment. The role will predominantly cover the County of Kent, with a base at our office in Maidstone; but will form part of a wider national directorate.<br><br>You'll become an essential member of the Direct Services department, providing a comprehensive, efficient, and responsive property repairs service for our residents. You'll work as part of a tight-knit team, supporting other technicians, operational support staff, managers, and other colleagues around the organisation, effectively from job issue through to completion of works, providing final quality assurance. You'll successfully deliver works to a high quality, as detailed within digitised orders, fulfilling our first-time fix, appointment objectives, and resident satisfaction criteria, with efficient working practices and value for money in mind always. <br><br><strong>Please note, there is an obligation to attend scheduled, out of hour emergencies within this role.</strong><br><br><strong>What you'll need</strong><ul> <li>A proven track record of working within a Direct Labour Service, where customer satisfaction is at the heart of service delivery - two years' experience is essential.</li> <li>Capability to work alone for the majority of the time, with experience in a range of repairs, maintenance work, and day-to-day repairs (internal & external) including Fencing, Plumbing, Decorating, Carpentry, Glazing, Roofing, Groundworks, Bricklaying, and Labouring.</li> <li>The ability to assess the risks associated with lone working and other health and safety hazards associated with the technical nature of the job.</li> <li>Specialist knowledge of construction technology, science and materials, principles of refurbishment, surveying, measuring, and setting out.</li> <li>Excellent communication and interpersonal skills.</li> <li>The ability to submit presentable and accurate paperwork including digital PDA database information as per requirements of the contract, to establish works are carried out correctly, and accurate, detailed coding and costing information is obtained.</li>\n</ul>The role is predominantly site based, but with our Hub at The Oasts in Maidstone operating as a base.<br><br>We envisage the successful applicant working 40 hours per week, 08:00 - 17:00, Monday through Friday, with out of hours being scheduled additionally via a 3-4 week rota (standby and call-out fees paid in addition to the base salary).<br><br>As this role requires you to travel across Kent and on occasion into other regions you will be supplied with a Southern Housing fleet vehicle for working purposes only. However, you will need to be over the age of 21, with a full and valid UK driving licence and a minimum 2 years driving experience to receive this benefit. Otherwise, you will be required to demonstrate an ability to travel between sites and offices across Kent and on occasion into other regions nationally. Your main power tools and equipment, plus uniform and PPE will also be provided.<br><br><strong>In your supporting statement, please address how you meet the above criteria providing examples.</strong><br><br>If you are passionate about your work and share our ambitions, we look forward to hearing from you.<br><br>If you would like further information, feel free to call:<br><br><strong>Graeme Hodges</strong><br><br>Head of Direct Services - East Sussex & Kent<br><br><strong>T: </strong>020 803 62222<br><br><strong>M: </strong>07725 736 020<br><br><strong>E: </strong> Graeme.Hodges@Southernhousing.org.uk <br><br><strong>Advert closing date: Sunday 3rd November 2024</strong><br><br><strong>Interview date: w/c 18 November 2024</strong><br><br><strong>Please note, we reserve the right to close the advert early if we receive a suitable number of applications.</strong>","shortDescription":"","salaryDescription":"£38,000","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-03T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0fca5d7c-895e-4426-bdea-12c32b7c135a.jpg","score":1,"featured":false,"enhanced":false},{"id":"34beb5f1-c165-41f7-aa1c-1ea59575c55a","title":"Electrical Technician","employer":"Southern Housing","department":"","location":"Brighton & Horsham","locationType":3,"description":"The Electrical Technician is an essential member of the Direct Repairs department in providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. As a member of the Direct Services Team, the primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. The role will be based across Brighton & Horsham, and you will be provided with a company van for work purposes.<br><br><strong>What you'll have</strong><br><br>A proven track record of working as an Electrician, where customer satisfaction is at the heart of service delivery - at least 2 years' experience ideally.<br><br>Possession of the following trade qualifications:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>Qualified to Part 1 & 2 City and Guilds for electrical installation</li> <li>City and Guilds 2391 testing and inspection (desirable)</li>\n</ul>A valid UK driving licence is essential. <br><br><strong>In your supporting statement, please address how you meet the above criteria providing examples.</strong><br><br><strong>Advert closing date: 10th November 2024 at 23:59</strong><br><br><strong>Please note, we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.</strong>","shortDescription":"","salaryDescription":"£38,600 per annum","publishDate":"2024-10-29T05:07:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ef08b528-2855-474d-89c1-89341ec07e28.jpg","score":1,"featured":false,"enhanced":false},{"id":"28a422c7-63e0-4a01-be44-b33b8c318687","title":" Senior Leasehold Income Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Join Our Team as a Senior Leasehold Income Officer</strong></p>\n<p>Hackney Council is looking for a dedicated and skilled Senior Leasehold Income Officer to join our Leasehold Income Team. In this pivotal role, you will deputise for the Leasehold Income Manager and take charge of complex arrears and legal cases. Your expertise will help implement effective recovery strategies while overseeing activities aimed at recovering service charges and other debts, including major works, shared ownership, ground rent, and reserve funds.</p>\n<p>You will play a key role in ensuring timely and sensitive resolution of customer inquiries, particularly when legal enforcement actions have been initiated. This includes managing the bulk process for legal actions and assisting Leasehold Income Officers in assessing the merits of each case to determine appropriate actions.</p>\n<p>Collaboration is vital, as you will liaise with key stakeholders both within and outside the Council, including contractors, courts, tribunals, and solicitors. You will represent Hackney at County Courts and Tribunals, ensuring successful outcomes in debt recovery proceedings and any disputes that arise. Additionally, you will provide regular updates to management regarding the complexities of legal actions and challenges encountered.</p>\n<p>Your responsibilities will also include instructing the Council's legal representatives, managing the bulk money claims process, and coordinating the timely progression of cases. You will oversee customer inquiries, complaints, and disputes arising from legal actions while ensuring all collected funds are accurately accounted for and posted to the correct accounts.</p>\n<p>We are seeking someone with a strong background in debt recovery within a housing environment, including experience with solicitors, court protocols, and housing legislation. You should have excellent customer service skills and a proven track record of resolving complex arrears cases efficiently.</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p><span>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</span></p>\n<p><span>For further information about this opportunity and the service please visit&nbsp;<a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a></span></p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.&nbsp;</strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>:&nbsp;TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.&nbsp;We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see:&nbsp;<a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"8a726abb-e995-41c7-80c8-94ce82cc4932","title":"Cleaning Assistant (Part Time, 10 Hours Per Week, Crown Street Day Centre)","employer":"Liverpool City Council","department":"","location":"Crown Street Day Centre, Crown Street","locationType":3,"description":"<h2>Job introduction</h2><p><strong><span>Job title</span></strong><span><strong><span>: </span></strong>Cleaning Assistant (Part Time, 10 Hours Per Week)</span></p><p><span><strong><span>Salary</span></strong></span><span>: £12.26- £12.46 per hour       </span></p><p><span><strong><span>Location</span></strong><strong><span>: Crown Street Day Centre, Crown Street, L7 3RH</span></strong></span></p><p><span><strong><span>The Role: </span></strong></span></p><ul>\n<li>The cleaning assistant will be a key member of the team, assisting in the delivery of an effective cleaning service, whilst ensuring all work is undertaken in a safe manner</li>\n<li>Applicants must have previous cleaning experience, with an understanding of COSHH and experience in the safe use of electrical equipment</li>\n<li>The successful applicant should be prepared to undertake any necessary training to continuously improve their skills</li>\n</ul><p><span>The vacancy is based at Crown Street, Day Centre, Monday to Friday 07.00am till 9.00.am.</span></p><p><span><strong><span>Our offer to you:</span></strong></span></p><ul>\n<li>10 hour working week </li>\n<li><span>At least 27 days holiday plus bank holidays rising to 32 after 5 years service <span>(pro rata if part time) - option to purchase further days</span></span></li>\n<li>\n<span>Part of the Local Government Pension scheme </span>– option to join the AVC scheme</li>\n<li>\n<span>Progression</span> - opportunities and training through a wide range of high quality learning</li>\n<li>\n<span>Health and Wellbeing - </span>offer including Employee assistance programme</li>\n<li><span>Cycle to Work and Travel Pass Schemes </span></li>\n<li>\n<span>Drive Time</span> – a salary sacrifice car lease scheme</li>\n<li>\n<span>Family friendly policies with enhanced leave </span> </li>\n<li><span>Discounted Gym Memberships </span></li>\n<li><span>Employee Volunteering Scheme </span></li>\n<li><span>Medicash </span></li>\n</ul><p><span><strong><span>Next steps:</span></strong></span></p><p><span><strong><span>Closing Date is:</span></strong></span><span> Tuesday 12<sup>th</sup> November 2024.</span></p><p><span>If you would like to talk to a member of the team about the role or have an informal discussion, please contact Gill Cox at gill.cox@liverpool.gov.uk</span><span><strong><span> </span></strong></span><span> </span></p><p><span>Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. </span></p><p><span>If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk</span></p><p><span>Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.</span></p><p><span><strong><span>We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.</span></strong></span></p><p><span><strong><span>Watch our recruitment video to see what life is like working at Liverpool City Council:</span></strong></span></p><p><span></span><br></p>","shortDescription":"","salaryDescription":"£12.26 - £12.46 per hour","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-12T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/00759fcb-ce5c-4569-8ca0-9cc2e76b0a42.png","score":1,"featured":false,"enhanced":false}],"totalResults":104,"page":1,"pageSize":20,"facets":{"WorkingPatterns":{"1":102,"2":4,"3":1,"4":1,"5":1,"6":1,"7":13,"8":1},"EmployerType":{"education":1,"local government":70,"social housing":33},"ContractType":{"0":2,"1":95,"2":4,"5":3},"PublishDate":{"1":17,"2":34,"3":51,"4":83,"5":104},"LocationType":{"2":36,"3":68},"JobTypes":{"administration":7,"asset management":1,"benefits and revenues":2,"building control":4,"business intelligence":1,"caretaking":3,"catering":1,"childcare":1,"communications":1,"community":5,"customer service":9,"education":1,"engineering":1,"environmental":4,"finance":2,"health and safety":5,"horticulture":2,"housing":104,"hr":1,"it support":1,"legal":1,"maintenance":3,"management":3,"planning":1,"policy":2,"political":2,"project management":17,"property management":6,"social care":14,"social work":2,"surveyors":5,"teaching":1,"technician":3,"tourism":1,"transport":3,"waste management":3,"youth work":2}},"randomNumber":0,"noOfFeaturedJobs":1,"bounds":null,"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1730251217070,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,null,null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,null,null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1730251217033,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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Head of Housing Solutions Independence and Rough Sleeping

London Borough of Hounslow

London Borough of Hounslow logo

£68,439 - £81,815 per annum. (HMG1)

Hounslow (On-Site)

Posted 2 days ago

The London Borough of Hounslow is seeking an experienced Head of Service to lead its Housing Solutions, Independence, and Rough Sleeping Services.

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