{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1741948628761,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"5afc2dbc-f7f1-42aa-b6ed-e59430110d9e","title":"Head of Tenancy Services","employer":"Runnymede Borough Council","department":"","location":"Runnymede Borough Council, Addlestone","locationType":2,"description":"<p><strong>Head of Tenancy Services</strong></p>\n<p>£56,729 - £71,992</p>\n<p>37 hours per week</p>\n<p>Hybrid working<em> </em></p>\n<p><strong>About the role</strong></p>\n<p>This exciting role will be responsible for the management of the Council’s social housing stock including leasehold properties. Responsible for the collection of rental income, ensuring tenancies are managed legally, Anti-Social Behaviour is addressed and residents are provided with optimum customer service standards.  Responsible for provision of Estate Services for communal areas either by directly employed staff or a contracted out service.</p>\n<p>Included in the remit will be:</p>\n<ul>\n<li>provision of first class landlord services with a culture of continuous service improvement</li>\n<li>rental and service charge income are maximised with a proportionate and flexible approach to the process</li>\n<li>estate cleaning and environmental services are provided consistently</li>\n<li>management of the Council’s response to Anti-Social Behaviour in HRA properties</li>\n<li>provision of first class older persons independent retirement living schemes</li>\n</ul>\n<p>The ideal candidate for the role will bring commitment, enthusiasm, knowledge and practical experience of managing a social housing stock.</p>\n<p>To be successful in this role you will ideally have full membership of a relevant professional body, be an experienced manager with an extensive and successful record of delivering services and maximising income.</p>\n<p><strong>About you</strong></p>\n<p>You will have the following skills and experience:</p>\n<ul>\n<li>Proven successful track record in Housing Management. Minimum of 3 years multidisciplinary line management responsibility</li>\n<li>A track record of developing, implementing and delivering continuous improvement in service delivery, with defined outcomes</li>\n<li>Experience of performance management within a housing environment</li>\n<li>Excellent verbal & written communication, including report writing</li>\n<li>Experience of partnership working both internally and externally, and of quickly establishing trust and credibility</li>\n<li>Excellent knowledge of housing legislation and regulatory requirements with an ability to develop policies and procedures to ensure operational compliance</li>\n</ul>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.  We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.</p>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Hybrid working 3 days in the office, 2 days working from home</li>\n<li>Flexible working and Flexi-leave</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme, including access to an Additional Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>UK Healthcare plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n<p> </p>\n<p><strong>How to apply</strong></p>\n<p>For more information about the role please see the Extra Information section.</p>\n<p><strong>To apply please use the apply link below.</strong></p>\n<p>Please ensure you complete all sections on the online form, found by following the link above, and evidence how you meet the requirements of the role in your personal statement. <strong>Please note, CVs on their own will not be accepted.</strong></p>\n<p>We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at <a href=\"https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2\">humanresources@runnymede.gov.uk</a> or on 01932 425527 who will be able to assist you.</p>\n<p>For an informal chat about this role please contact Daniel Lloyd, Head of Housing Operations, on 01932 838383 or daniel.lloyd@runnymede.gov.uk</p>\n<p><strong>Closing Date: 16 March 2025</strong></p>\n<p><strong>Interview Date(s): Week commencing 24 March 2025</strong></p>\n<p> </p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p> </p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.</em></p>","shortDescription":"","salaryDescription":"£56,729 - £71,992 per annum for 37 hours per week","publishDate":"2025-03-07T13:33:00.000Z","expirationDate":"2025-03-16T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/88169946-790b-4676-8e04-d3f459c5eb93.jpg","score":1,"featured":false,"enhanced":false},{"id":"2832dfd6-fb81-40f5-8cd5-94efd85e174b","title":"Service Manager","employer":"Social Interest Group","department":"","location":"Ealing","locationType":3,"description":"<p><strong>Are you a dynamic leader with a passion for supporting people with mental health challenges, wanting to take on a new challenge and leadership opportunity?</strong></p>\n<p><strong>ABOUT THE ROLE</strong></p>\n<p>We are hiring a Service Manager to join our team in Ealing, leading a service which provides a recovery focused service to adults with long term mental health difficulties. You will support the team to deliver person centred support to improve our residents' lives, gaining greater independence to support them in their move on into low support accommodation. </p>\n<p>As the Service Manager, you will have full oversight of your service, ensuring full contract and regulatory compliance, and support the Head of Service in the implementation and delivery of service monitoring and development. You will contribute to the strategic direction of local services. </p>\n<p><strong>Shift Pattern: </strong>37.5 hours per week, Monday to Friday 09:00 - 17:00 with flexibility to work outside these hours as required by service requirements. This is an in person face to face role, and will include the requirement for providing out of hours on call support which is arranged on a rota.</p>\n<p><strong>Salary: £36,600</strong></p>\n<p><strong>ABOUT YOU</strong></p>\n<p>We are looking for a proactive and dynamic leader, someone who lives by our values and can empower and motivate a team to deliver excellence in delivery. You will be able to resolve challenges as they arise, and implement risk mitigation. We need someone who has a real passion for what we do at Social Interest Group (SIG) and the service in which you will oversee.</p>\n<p>You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation. </p>\n<p>We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity .</p>\n<p><strong>What are we looking for?</strong></p>\n<ul>\n<li>Direct experience working in a Health and Social care environment or similar</li>\n<li>Understanding <strong>and/or</strong> experience of working with people of complex backgrounds, including ex-offending, mental health, substance misuse, challenging behaviours <strong>or</strong> a good understanding of the sector</li>\n<li>Experience of working with and engaging with diverse groups of people from varying backgrounds</li>\n<li>Budget Management Experience <strong>and/or</strong> willingness to learn financial management</li>\n<li>IT proficiency, with the ability to navigate and learn new case management systems and other types of software</li>\n<li>Understanding <strong>and/or</strong> practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system</li>\n<li>Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency</li>\n</ul>\n<p><strong>What would we like, but not essential?</strong></p>\n<ul>\n<li>Appropriate Professional Qualification NVQ/Diploma Level 3 in Management/Health and Social Care <strong>or </strong>equivalent</li>\n<li>Experience of contract management and monitoring performance</li>\n<li>Experience in staff management and development</li>\n<li>Understanding/knowledge <strong>and/or</strong> practical application of key legislation</li>\n</ul>\n<p><strong>OVERVIEW OF KEY RESPONSIBILITIES</strong></p>\n<ul>\n<li>Line Management/Leadership</li>\n<li>Service Delivery</li>\n<li>Risk Management, Information Management, and Case Recording</li>\n<li>Property and Housing Management</li>\n<li>Financial Management</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\n<p><strong>ABOUT US</strong></p>\n<p>Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a></p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. </p>\n<p>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.</p>","shortDescription":"","salaryDescription":"£30,000 - £39,999","publishDate":"2025-03-06T14:16:00.000Z","expirationDate":"2025-04-06T13:16:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/54563d70-4f98-48c9-9e82-f0a6a84082b2.jpg","score":1,"featured":false,"enhanced":false},{"id":"598fd1b0-5f51-4cf4-87a9-cea89b84a0d8","title":"Senior Licensing Officer","employer":"Epsom & Ewell Borough Council","department":"","location":"Epsom & Ewell Borough Council","locationType":3,"description":"<p><strong>We are looking for an experienced and motivated licensing officer to develop our team</strong><br>We are a small and friendly licensing team, working to improve public health and protect the safety of our residents and visitors, whilst supporting businesses and licence holders to be legally compliant.<br>We are looking for a dynamic and positive Senior Licensing Officer to join our team, to help drive the team forward in ensuring high standards within the licence trade, and deliver a modern, customer-focussed regulatory compliance service.</p>\n<p>As a Senior Licensing Officer, you will be instrumental in ensuring statutory obligations, taking enforcement action when necessary for public protection, as well as ensuring good advice and guidance is delivered through a variety of channels.</p>\n<p>Whilst the role is to support the delivery of the full range of licensing functions, including animal, alcohol and entertainment licensing, the primary focus will be on private hire and taxi licensing. </p>\n<p>About You</p>\n<p>A highly skilled and motivated individual, with a good eye for detail and a desire to see a high standard of service delivered.  You will hold a licensing qualification or have proven experience in a local authority licensing environment, along with a resourcefulness and willingness to take on the full range of licensing activities that may present.  On a day-to-day basis you can expect to lead on the assessment of taxi and private hire applications, investigate complaints, and plan pro-active compliance checks. You will need to be great working in a team, whilst being able to reply on your initiative to problem solve, with the confidence to take matters further when necessary. </p>\n<p>You will benefit from 24 days annual leave (rising to 29 after 5 years’ service), subsidised gym membership and car parking, payment of professional fees, entitlement to join the local government pension scheme and non-contributory life assurance.</p>\n<p>A current valid driving license is essential. The ability to converse at ease with the public and provide advice in fluent English is essential in this post. <br>We appreciate the world of work has changed and we will discuss with you the best flexible working arrangements to suit the service needs and you. The council offices are in Epsom town centre, and we are currently working from home on average two days per week.</p>\n<p>Local Government is changing, and this new role presents an exciting opportunity for someone looking to channel their enthusiasm, and demonstrate what they are capable of. Working with the Principle Licensing Officer, we will provide you the necessary support and training so you may grow and develop your career.  If you would like an informal discussion on the role, please contact Paul Holliday on 01372 732449.</p>\n<p>Interviews week commencing Monday 31 March 2025</p>","shortDescription":"","salaryDescription":"£34,195 pa - £40,082 pa","publishDate":"2025-03-04T15:21:00.000Z","expirationDate":"2025-03-23T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/773c6b77-018a-45a5-bdea-47f1069dbcde.jpeg","score":1,"featured":false,"enhanced":false},{"id":"9fbb5638-3924-4fcd-9e3a-098f9df2c873","title":"Senior Asset & Property Manager","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\n<p>Guildford has a thriving economy which makes it one of the most successful towns and boroughs in the country. To continue this growth, the Council has an ambitious Corporate Plan where property is integral to its successful delivery. We have an exciting opportunity to join a team who are responsible for all aspects of property and asset management. </p>\n<p><strong>What you'll do on a typical day:</strong></p>\n<p>The Senior Asset Manager is a strategic role, being the main liaison between Assets and other Council services to ensure the operational property portfolio appropriately supports service delivery. You will be regularly reviewing the portfolio to identify all opportunities to repurpose, redevelop or dispose of assets which do not support service delivery and will progress projects through the appropriate internal governance procedures. You will be experienced in property acquisitions and disposals as well as capital refurbishment projects. You will oversee all transactional matters in the operational property portfolio, managing both your own high profile transactions and that of the team reporting into you. You will provide advice to a team of property asset managers who are also working on new lettings, rent reviews, lease renewals, lease surrenders, dilapidations, and service charges. You will be responsible for ensuring the management and administration of service charge accounts has been completed and will be familiar with a variety of surveying disciplines including but not limited to valuation, business rates, planning and development. </p>\n<p><strong>Skills and experience needed:</strong></p>\n<p>You will need willingness and flexibility to participate in a range of projects and day to day activities. The post holder will build and maintain strong relationships with the team, other Council services, Councillors, tenants, and contractors/suppliers. You will have strong liaison with the Services to assist them in meeting their corporate objectives and be able to co-ordinate responses and correspondence with Councillors. You will hold an appropriate qualification and have experience in the likes of property management, Landlord & Tenant and valuation. You must be a strong team player with management experience of a small team, whilst being capable of working on your own initiative. </p>\n<ul>\n<li>Education to degree level in estate management or an equivalent subject</li>\n<li>Qualified member of the RICS (MRICS/FRICS)</li>\n<li>Experience in property management, professional Landlord and Tenant and managing a large property portfolio</li>\n<li>Strong knowledge of relevant legislation and health and safety within asset/property management</li>\n<li>Good IT skills with the ability to adapt to the Council’s systems and processes</li>\n<li>Excellent verbal and written communication skills</li>\n<li>Good analytical and problem-solving skills</li>\n<li>A team player and able to work independently using your initiative</li>\n<li>Excellent time management and the ability to work to deadlines</li>\n<li>Experience of working within a local authority is desirable but not essential</li>\n<li>Conscientious attitude and attention to detail</li>\n<li>Highly developed organisational skills</li>\n</ul>\n<p><strong>What's in it for you?</strong></p>\n<p>You will be rewarded with an excellent work life balance including a flexible working scheme, an attractive package of staff benefits, membership to the Local Government Pension Scheme, tax savings on childcare costs, generous annual leave, essential car allowance, and the option to enter into private healthcare.</p>\n<p>This is a fantastic opportunity to work with job satisfaction in a family friendly environment. Based in our attractive offices by the River Wey in Guildford town centre which is a short walk from the railway station, you can take advantage of everything that Guildford has to offer.<strong> </strong></p>\n</div>\n<p><strong>About Guildford</strong></p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.  All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. 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Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.  To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>","shortDescription":"","salaryDescription":"£53,976 - £59,417","publishDate":"2025-02-25T09:10:00.000Z","expirationDate":"2025-03-16T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0175603a-2b4f-42fe-829e-c1af3f7a4178.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":4,"page":1,"pageSize":20,"facets":{"WorkingPatterns":{"1":4},"EmployerType":{"charity/voluntary":1,"local government":3},"PublishDate":{"1":0,"2":0,"3":1,"4":3,"5":4},"JobTypes":{"asset management":1,"housing":1,"management":4,"policy":1,"social care":1,"social work":1},"ContractType":{"1":4},"LocationType":{"2":1,"3":3}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.384445,"lng":-0.52552336},{"lat":51.33886,"lng":-0.52552336},{"lat":51.33886,"lng":-0.46672434},{"lat":51.384445,"lng":-0.46672434},{"lat":51.384445,"lng":-0.52552336}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1741948628809,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"addlestone",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["management"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"addlestone\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"management\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Asset Management","slug":"asset-management"},{"value":"Management","slug":"management"},{"value":"Project Management","slug":"project-management"},{"value":"Waste Management","slug":"waste-management"}],"dataUpdateCount":1,"dataUpdatedAt":1741948628977,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","management"],"queryHash":"[\"jobTypesAutocomplete\",\"management\"]"}]}
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Head of Tenancy Services

Runnymede Borough Council

Runnymede Borough Council logo

£56,729 - £71,992 per annum for 37 hours per week

Runnymede Borough Council, Addlestone (Hybrid)

Posted 7 days ago

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