{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":true,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730251256361,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"df779380-6e04-4d52-919f-a5fbc6a3e611","title":"Lead IT Analyst Developer","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Peabody is looking for an experienced Lead IT Analyst Developer to drive high-impact change and innovation within our tenancy services IT systems. With deep expertise in core business systems such as NEC Rents, NEC Service Charges, and Swordfish, you'll oversee the delivery of system enhancements and projects that are critical to supporting business objectives, while also providing support across other IT capabilities as needed.<br><br>As a Lead IT Analyst Developer, you'll be responsible for defining project tasks, delegating effectively to IT Analyst Developers, and maintaining a clear line of communication with both IT and business colleagues. With a particular focus on ensuring expectations are met, progress is monitored, and outcomes are delivered on time. Your expertise in managing escalations and coordinating with suppliers will be vital for developing custom requirements, managing system upgrades, and implementing continual service improvements. You'll actively work closely with project leads and stakeholders, you'll keep documentation up to date, monitor success metrics, and drive improvements in our approach to IT change management.<br><br>You're a strong communicator who enjoys building collaborative relationships with key stakeholders, aligning on objectives, and ensuring that all project updates are shared clearly and proactively. You're first rate at delivering exceptional customer support, prioritising tasks, and managing multiple projects in a fast-paced environment. A degree-level qualification or equivalent industry experience is required.<br><br> <strong>You'll need to be in the office for 2 days per week and the remaining time you'll be able to work remotely.</strong><br><br>A key focus of this role is to streamline processes, reduce repeatable activities, and foster increased engagement between business and IT teams. As a mentor and coach to Application Support Analysts and IT Analyst Developers, you'll lead by example, sharing your expertise and fostering a culture of high performance, continuous improvement, and strong team engagement. If you're a driven, proactive professional with a passion for leading IT teams and a commitment to continuing professional development, we want to hear from you.<br><br>We're looking for someone with extensive experience in applications solutions delivery, particularly in the social housing sector, and a strong understanding of frameworks such as ITIL and Agile. You'll bring hands-on expertise across the full development lifecycle, including requirements gathering, testing, deployment, and transition to operations, alongside substantial experience in managing third-party vendors and contracts for application development.<br><br><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li><strong>30 days' annual holiday, plus bank holidays </strong></li> <li>\n<strong>two additional paid volunteering days each year</strong> </li> <li>\n<strong>flexible benefits scheme, including family friendly benefits and access to a discount portal</strong> </li> <li><strong>4 x salary life assurance</strong></li> <li><strong>up to 10% pension contribution</strong></li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>Harry</strong> at <strong>harry.lund@peabody.org.uk</strong> <strong>. </strong><br><br>We may close this advert before the advertised closing date, depending on the number of applications received.<br><br><strong> Interviews will be taking place during the week commencing 18th November. </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"Circa 65,000","publishDate":"2024-10-29T05:07:03.000Z","expirationDate":"2024-11-11T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/11720835-4ac1-4cfc-9db4-7bc854b00d8a.png","score":1,"featured":false,"enhanced":false},{"id":"702fe01b-4225-48f5-a1b7-e082098dc50b","title":"Head of IT Transformation","employer":"Social Interest Group","department":"","location":"1 Waterloo Gardens, London","locationType":3,"description":"<p><strong>ABOUT THE ROLE</strong></p>\n<p>Our IT team is growing and we have an exciting new role for a Head of IT Transformation to join our organisation to lead on and deliver our IT and data strategy! You will drive the transformation of our IT infrastructure, systems, and processes to support the delivery of Social Interest Group's (SIG) strategic objectives! </p>\n<p>This role will oversee the effective utilisation of data and analytics to support informed decision-making and business insights, focusing on ensuring our systems are working efficiently and collecting accurate data from different sources, and that these findings are readable for different audiences. You will oversee the organisation’s technological evolution to modernise the IT landscape and safely embed AI and automations; enhancing agility, scalability, and resilience to optimise impact and value for money. The role will be the organisational lead on cyber-security; monitoring and evaluating our processes and policies to ensure they align with industry best practice and relevant accreditations. They will also commission and contract manage support services delivered by specialist third parties.</p>\n<p><strong>Shift Pattern: </strong>37.5 hours per week, Monday to Friday between 09:00 - 17:00 This role will require a minimum of two days a week in our central office which is based within a 10 minute walk from Highbury and Islington station, regular travel to our services around London, Brighton, Luton, Bedford, Kent, Liverpool, and Nottingham (and any additional locations) will be required, as well as attendance at external forums and events. You may also be required to take part in our out of hours on call duty for managers.</p>\n<p><strong>ABOUT YOU</strong></p>\n<p>We recognise that everyone’s journey is unique and that all lived experience is valuable. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. Whatever your background, we’re looking for people with a passion for using their skills and experience to support others towards a happier, healthier future. <br>We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.</p>\n<p>We are looking for a leader and an innovator, someone who can think strategically, and has a proven track record of driving transformative change and innovation, ideally within a complex organisational environment. You will have a deep understanding of both technology and business dynamics, with the ability to develop and execute comprehensive IT transformation strategies that align closely with organisational objectives. We are looking for someone who can thrive in a dynamic, fast paced environment, where you can leverage your exceptional leadership and collaboration skills to inspire cross-functional teams and drive collective success!</p>\n<p><strong>What are we looking for?</strong></p>\n<ul>\n<li>Proven track record of successful leadership and execution of IT transformation initiatives, ideally in complex organisational environments</li>\n<li>Demonstrable experience in collating, reporting, and data analysis. Ability to share information with various decision makers and leadership teams</li>\n<li>IT Proficiency at advanced level, ability to navigate and learn new software’s with ease and able to communicate change</li>\n<li>A good understanding of IT infrastructure, systems, and emerging technologies, along with the ability to evaluate, develop and execute comprehensive IT transformation strategies aligned with organisational growth goals and industry best standards</li>\n<li>Knowledge and usability of Customer Relationship Management (CRM) and other IT infrastructure systems</li>\n<li>Familiarity with business intelligence tools and techniques to leverage data analytics and generate actionable insights that inform strategic decision making</li>\n<li>Ability to lead by example, and demonstrate leadership skills which inspire and motivate cross-functional teams, foster collaboration, and drive organisational change</li>\n<li>Ability to demonstrate a good level of contract management, contract negotiation and strategic partnership development</li>\n<li>Ability to navigate and lead organisational change, managing resistance and fostering a culture of innovation and continuous improvement</li>\n</ul>\n<p><strong>What would we like, but not essential?</strong></p>\n<ul>\n<li>Experience in IT strategy development, enterprise architecture, and project management, with a deep understanding of both technical and business considerations</li>\n<li>Ability to translate and present technical knowledge and information to non-technical teams</li>\n</ul>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>ABOUT US</strong></p>\n<p>Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a></p>\n<p>Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call us on <a href=\"tel:02036689270\">020 3668 9270</a></p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. </p>\n<p>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.</p>","shortDescription":"","salaryDescription":"£52,000","publishDate":"2024-10-25T15:27:00.000Z","expirationDate":"2024-11-07T16:27:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5280312c-c32c-437a-ab0c-5d0e71ffcdae.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":2,"page":1,"pageSize":20,"facets":{"LocationType":{"3":2},"PublishDate":{"1":1,"2":1,"3":2,"4":2,"5":2},"WorkingPatterns":{"1":2},"JobTypes":{"customer service":2,"it support":2},"EmployerType":{"charity/voluntary":1,"social housing":1},"ContractType":{"1":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.672344,"lng":-0.35146832},{"lat":51.38494,"lng":-0.35146832},{"lat":51.38494,"lng":0.14827104},{"lat":51.672344,"lng":0.14827104},{"lat":51.672344,"lng":-0.35146832}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1730251256877,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"london",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["it support"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"london\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"it support\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"IT Support","slug":"it-support"}],"dataUpdateCount":1,"dataUpdatedAt":1730251256794,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","it support"],"queryHash":"[\"jobTypesAutocomplete\",\"it support\"]"}]}

IT Support job vacancies in London