{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1738738041855,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"92dbedd9-0234-46df-a93e-de8819a6918e","title":"Tenancy Management Officer","employer":"Medway Council","department":"","location":"Hybrid - Works part from Gun Wharf and part from home","locationType":2,"description":"<p>Medway Council Landlord Services owns and manages around 3200 homes in the Medway area. We aim to provide excellent services to tenants.</p>\n<p>We are a high performing customer focussed service. Our performance is excellent when compared with other similar housing organisations.</p>\n<p>We are looking for an experienced, dynamic, and highly motivated Tenancy Management professional to join our Tenancy Team and help us continue to provide excellent services to our customers. Main duties include:</p>\n<ul>\n<li>To deal with complex cases where the tenancy may be at risk. This may include self-neglect cases or hoarded properties, to attend professional’s meetings and to work closely with the Tenancy Management Sustainment Officer.</li>\n<li>To carry out Lettings and Sign-ups on Medway Council properties and garages.</li>\n<li>Dealing with a wide range of tenancy management functions such as mutual exchange requests, succession and change of tenancy requests.</li>\n<li>Consulting with and working closely with our customers to ensure their views are considered around the management of their homes.</li>\n<li>Carrying out tenancy visits that includes introductory tenancy visits and tenancy audits.</li>\n<li>Carry out estate inspections and ensure that our estates and blocks look as good as possible through regular inspections and good liaison with our cleaning and grounds maintenance contractors.</li>\n<li>Ensure that Medway Council are compliant in gas servicing and representing the Council in Court for no access properties as and when required.</li>\n<li>To attend surgeries on a regular basis and to represent the Tenancy Team at Community events.</li>\n<li>Work closely with the Tenancy Management Anti-Social Behaviour Officer where there is a cross over of anti-social behaviour and other tenancy breaches.</li>\n<li>To cover the Housing Duty Phone line on a rota basis.</li>\n</ul>\n<p>You must be able to demonstrate:</p>\n<ul>\n<li>Experience of working in a social housing management environment, ideally within a local authority environment.</li>\n<li>Excellent customer service skills.</li>\n<li>A working knowledge of tenancy management law and good practise.</li>\n<li>A commitment to teamwork, and to providing excellent customer services.</li>\n<li>A current driving license and daily access to a vehicle.</li>\n<li>A standard DBS check required.</li>\n<li>Able to prioritise and manage your own workload and meet competing deadlines.</li>\n</ul>\n<p><strong>In return we offer you: </strong></p>\n<ul>\n<li>Generous annual leave entitlement</li>\n<li>Generous local government pension scheme package</li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Travel plan discounts</li>\n<li>Car Benefit Scheme from Tusker</li>\n<li>Access to CAREFIRST advice & counselling service</li>\n<li>Employee discount scheme for national and local retailers</li>\n<li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href=\"https://www.childcarechoices.gov.uk/\">https://www.childcarechoices.gov.uk/</a>\n</li>\n</ul>\n<p>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href=\"https://www.medway.gov.uk/info/200387/council_plan\">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. </p>\n<p><strong>Our organisation: </strong></p>\n<p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p>\n<p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p>\n<p>We provide all local Government services for a quarter of a million people, looking after <a href=\"http://www.medway.gov.uk/schoolsandeducation.aspx\">education</a>, <a href=\"http://www.medway.gov.uk/binsrubbishandrecycling.aspx\">environment</a>, <a href=\"http://www.medway.gov.uk/carehealthandsupport.aspx\">social care</a>, <a href=\"http://www.medway.gov.uk/housing.aspx\">housing</a>, <a href=\"http://www.medway.gov.uk/planningandbuilding.aspx\">planning</a>, <a href=\"http://www.medway.gov.uk/businessandinvestment.aspx\">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p>\n<p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p>\n<p>If you would like an informal discussion on this role, please contact Chris Rourke (Tenancy Manager) on 01634 333344.</p>\n<p>Interviews are due to take place on the 7 March 2025.</p>\n<p><strong>Important Information- </strong></p>\n<p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile</strong></p>\n<h4>Equal Opportunities Commitment Statement</h4>\n<p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.</p>\n<p><strong>For further information please refer to the Medway information pack available as a download or to view online. </strong></p>\n<p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p>\n<p>Please visit <a href=\"http://www.mindfulemployer.net/\">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p>\n<p><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>","shortDescription":"","salaryDescription":"£29,793 - £35,410 per annum / pro rata","publishDate":"2025-02-04T09:06:00.000Z","expirationDate":"2025-02-14T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b65b3f33-d615-4200-b5c1-09dad86792fa.jpg","score":1,"featured":false,"enhanced":false},{"id":"92fc64a9-5af0-42e2-b464-4cc1ee3a4d7d","title":"Housing Options Advisor","employer":"Tunbridge Wells Borough Council","department":"","location":"Tunbridge Wells - Town Hall","locationType":2,"description":"<p>Within the Housing Team, our vision is to be more than a housing service. We are passionate about what we do, and we will work resourcefully and creatively as one team, going the extra mile to improve the lives and homes of our customers.</p>\n<p>As a Housing Options Advisor, you will be responsible for providing a professional, customer orientated service to individuals who may be homeless or threatened with homelessness. You will work with colleagues across the Housing Service to provide advice on the housing options available and you conduct enquiries into homeless applications ensuring that the Council is fully compliant with statutory homelessness duties under Part 7 of the Housing Act 1996.</p>\n<p>This is a career graded post and candidates will be assessed against both the essential criteria requirements for both Grade F and Grade G detailed in the Person Specification. Candidates will only be considered as appointable to the Grade G position if they fulfil the essential criteria requirements, as detailed below, for both Grade F and Grade G. Candidates who are only able to demonstrate that they meet the Grade F requirements, will have the opportunity to progress to a Grade G through training and develop in post and upon being able to demonstrate they meet the Grade G requirements.</p>\n<p> </p>\n<p><strong>Main Responsibilities:</strong></p>\n<p>Conduct interviews and assessments in line with the Councils’ statutory duties under Part 7 of the Housing Act 1996 (as amended) and write robust statutory S184 homelessness decision letters.</p>\n<p>Carry a caseload of homelessness prevention and relief cases and create Personalised Housing Plans to take reasonable steps to prevent or relieve homelessness, or the threat of homelessness.</p>\n<p>To advise clients on full range of housing options to solve their housing problem, including negotiating with private sector landlords; conciliating between family members and friends to prevent exclusions; identifying suitable move-on options.</p>\n<p>Carry out income and expenditure assessments to access affordable housing options and identify areas where income can be maximised, or expenditure reduced.</p>\n<p>Develop effective working relationships with colleagues both within Tunbridge Wells Borough Council and external partners, service users, landlords as well as voluntary and other housing organisations.</p>\n<p>Be the team lead in specific areas such as domestic abuse, ex-offender, care leavers, mental health or substance misuse.</p>\n<p><strong>About you:</strong></p>\n<p>You should have experience of working in a front-line in a housing environment and able to provide a full range of advice on housing options to prevent and relieve homelessness, including being able to make legally robust statutory decisions.</p>\n<p>Educated to A Level (or equivalent) at grades A to C, or equivalent grading, or demonstrable experience of working within housing options and homelessness.</p>\n<p>Excellent understanding of Housing legislation including the Housing Act 1996 as amended by the Homelessness Act 2002, and the Homelessness Reduction Act</p>\n<p>A good understanding of the welfare benefit system and welfare reform changes</p>\n<p>Excellent influencing and negotiation skills - for example, when working with landlords to prevent evictions</p>\n<p>Ability to work in a team and develop effective and supportive relationships with colleagues.</p>\n<p><strong>In return we offer you:</strong></p>\n<ul>\n<li><strong>22 Days Annual Leave (Grade F) / 24 Days Annual Leave (Grade G), plus bank holidays. Increasing to 27 days with 5 years' continuous service</strong></li>\n<li><strong>Membership to Local Government Pension Scheme with 19.7% employer contribution</strong></li>\n<li><strong>Career development and training opportunities</strong></li>\n<li><strong>Access to eye care vouchers and VDU Glasses</strong></li>\n<li><strong>Cycle to Work Scheme</strong></li>\n<li><strong>Access to EAP Services 24/7</strong></li>\n</ul>\n<p>To find out more take a look at the Job Description and Person Specification below. <strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile.</strong></p>\n<p><strong>Please note previous applicants will not be considered for interview.</strong></p>\n<p>For an informal discussion about this post, you can contact Sabrina Goacher, Housing Options Team Leader, on 01892 554417 or <a href=\"mailto:sabrina.goacher@tunbridgewells.gov.uk\">sabrina.goacher@tunbridgewells.gov.uk</a></p>\n<p>Our competency framework describes what's expected from our employees in terms of attitudes and behaviors. To view our core competencies, click <a href=\"https://www.tunbridgewells.gov.uk/council/jobs/competency-framework\">here</a></p>\n<p>To stay up to date with our latest vacancies and what it’s like to work here you can follow us on twitter @TWBC_Jobs and LinkedIn @TWellsCouncil</p>\n<p> </p>\n<p>Interview Date: 25th Feburary</p>","shortDescription":"","salaryDescription":"Career Grade F-£30,077 / G-£33,535","publishDate":"2025-01-31T14:14:00.000Z","expirationDate":"2025-02-20T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/51185ee9-a3ed-4f5c-9d25-924ac5b3b8cd.jpg","score":1,"featured":false,"enhanced":false},{"id":"e4898669-3fb8-447b-907e-73d73a6031d2","title":"Senior Planning Officer - 2 year FTC","employer":"Tonbridge & Malling Borough Council","department":"","location":"Opportunity for flexible/hybrid working, Kings Hill, West Malling","locationType":3,"description":"<p><strong>Please note, the successful applicant will receive a 2.9% increase on their salary wef 01/04/25 in line with our annual pay award.</strong></p>\n<p><strong>Tonbridge and Malling Borough Council is going through change and this is an exciting time to join the planning team. Our track record in planning and development has delivered a progressive approach to growth and economic investment, balanced with preserving the heritage and natural quality of the Borough. We are currently experiencing significant interest in investment across the Borough which is resulting in a range of planning applications for new housing, commercial and employment development.</strong></p>\n<p><strong>The Role:</strong> </p>\n<p>As a Senior Planning Officer you will have the opportunity to become involved in varied and challenging casework focusing on larger housing and commercial applications, as well as providing support and advice to both colleagues in other departments and Elected Members to deliver the Council’s priorities. You will also be required to provide excellent pre-application advice to applicants, developers and architects.</p>\n<p>Ideally you will have experience of not only managing a casework of challenging planning applications, but have also been involved in negotiating s106 agreements and presenting at Committees. Experience of hearings and public inquiry appeal work is also preferable.</p>\n<p>The Council receives a broad variety of proposals across the Borough, with wide ranging opportunities for development, along with many high-level constraints providing interesting challenges for decision making.</p>\n<p>Working for Tonbridge and Malling Council you’ll have easy access from London by train and have all that Kent can offer set in stunning countryside. You’ll also have the opportunity to develop your skills and experience within an organisation that prides itself on supporting its staff. We encourage staff to undertake vocational and technical training. In addition to learning & development, we also offer many flexible working opportunities, including job share, flexi time, compressed hours and of course hybrid.</p>\n<p><strong>What we are looking for:</strong></p>\n<p>You should possess enthusiasm, be well motivated and have excellent communication skills. You should possess a relevant degree and an RTPI accredited Post Graduate Degree in Planning. Eligibility for membership of the Royal Town Planning Institute (RTPI) would also be desirable.</p>\n<p>You must be able to demonstrate a high level of experience as a Planner working within a busy Development Management environment, have a high degree of autonomy, independently managing your own workload whilst positively engaging with the wider team and Borough Councillors.</p>\n<p>Experience of acting as a witness at public inquiry would also be desirable.</p>\n<p> </p>","shortDescription":"","salaryDescription":"£45,587 - £50,480 (inclusive of a £5,000 market supplement payment) plus an essential car user allowance up to £1,239 per annum.","publishDate":"2025-01-29T14:06:00.000Z","expirationDate":"2025-02-23T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ad7d50e8-08d2-4f52-b461-947089211d58.png","score":1,"featured":false,"enhanced":false},{"id":"197469ed-4b1b-4ac9-af92-b21620e39254","title":"Senior Planning Officer","employer":"Tonbridge & Malling Borough Council","department":"","location":"Opportunity for flexible/hybrid working, Kings Hill, West Malling","locationType":3,"description":"<p><strong>Please note, the successful applicant will receive a 2.9% increase on their salary wef 01/04/25 in line with our annual pay award.</strong></p>\n<p><strong>Tonbridge and Malling Borough Council is going through change and this is an exciting time to join the planning team. Our track record in planning and development has delivered a progressive approach to growth and economic investment, balanced with preserving the heritage and natural quality of the Borough. We are currently experiencing significant interest in investment across the Borough which is resulting in a range of planning applications for new housing, commercial and employment development.</strong></p>\n<p><strong>The Role:</strong> </p>\n<p>As a Senior Planning Officer you will have the opportunity to become involved in varied and challenging casework focusing on larger housing and commercial applications, as well as providing support and advice to both colleagues in other departments and Elected Members to deliver the Council’s priorities. You will also be required to provide excellent pre-application advice to applicants, developers and architects.</p>\n<p>Ideally you will have experience of not only managing a casework of challenging planning applications, but have also been involved in negotiating s106 agreements and presenting at Committees. Experience of hearings and public inquiry appeal work is also preferable.</p>\n<p>The Council receives a broad variety of proposals across the Borough, with wide ranging opportunities for development, along with many high-level constraints providing interesting challenges for decision making.</p>\n<p>Working for Tonbridge and Malling Council you’ll have easy access from London by train and have all that Kent can offer set in stunning countryside. You’ll also have the opportunity to develop your skills and experience within an organisation that prides itself on supporting its staff. We encourage staff to undertake vocational and technical training. In addition to learning & development, we also offer many flexible working opportunities, including job share, flexi time, compressed hours and of course hybrid.</p>\n<p><strong>What we are looking for:</strong></p>\n<p>You should possess enthusiasm, be well motivated and have excellent communication skills. You should possess a relevant degree and an RTPI accredited Post Graduate Degree in Planning. Eligibility for membership of the Royal Town Planning Institute (RTPI) would also be desirable.</p>\n<p>You must be able to demonstrate a high level of experience as a Planner working within a busy Development Management environment, have a high degree of autonomy, independently managing your own workload whilst positively engaging with the wider team and Borough Councillors.</p>\n<p>Experience of acting as a witness at public inquiry would also be desirable.</p>\n<p>Please note, we are considering any hours up to 29 for this vacancy. Please state in your application form your preferred hours. </p>\n<p> </p>","shortDescription":"","salaryDescription":"£45,587 - £50,480 (inclusive of a £5,000 market supplement payment) plus a £3,000 (pro-rata) Golden Hello Payment and an essential car user allowance up to £1,239 per annum","publishDate":"2025-01-29T14:06:00.000Z","expirationDate":"2025-02-23T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c03eb1ba-fea3-4ae2-b881-ee976ed58895.png","score":1,"featured":false,"enhanced":false},{"id":"0f3b97e3-3d88-4bdc-afef-261c733d4a37","title":"Building Control Surveyor / Registered Building Inspector","employer":"Tonbridge & Malling Borough Council","department":"","location":"Kings Hill, Tonbridge & Malling - Borough Wide","locationType":2,"description":"<p><strong>We are looking for a newly qualified or experienced Registered Building Inspector to join the Council’s Building Control Team.</strong></p>\n<p>You have the opportunity to join an effective and pro-active team of friendly but dedicated professionals to ensure the continuation of an excellent Building Control Service</p>\n<p>Tonbridge & Malling comprises of a mix of residential and commercial developments within an area of some 93 square miles with a population of approximately 134,000.</p>\n<p><strong>About You</strong></p>\n<p>We are seeking a well motivated and enthusiastic Building Control Surveyor / Registered Building Inspector to manage an area within the Borough and assist the team as a whole to maintain its current outstandingly high level of service. As this is a career graded position, we will consider and support any applicants who are progressing through the BSR registration process. Duties are to include, carrying out plan assessments for compliance with the Building Regulations, undertaking consultation with statutory bodies, issuing of decisions within statutory timescales, undertaking site inspections, completing suitable site inspection notes, assessing demolitions and dangerous structures as well as providing periodic out of hours cover on a rota basis.</p>\n<p>Applicants should have good communication skills as well as a high level of literacy and numeracy together with appropriate IT skills. There is also a requirement for applicants to be committed to delivering a quality customer focused service in what is competitive environment. It is important that applicants have the ability to make clear and accurate decisions at short notice and under pressure.</p>\n<p>Applicants will ideally be a member of the CABE, RICS or CIOB. A current full UK driving licence and daily access to a car for business purposes are required, for which expenses and a car allowance will be paid.</p>\n<p><strong>Additional Benefits</strong></p>\n<p>We provide our inspectors a laptop, i-pad and mobile i-phone for the role. We offer a generous leave entitlement of up to 27 days (grade dependant) rising by a further 5 days after 5 years’ service, plus paid Bank Holidays, a generous local government pension scheme, free parking within the borough and payment of a professional membership fee as well as RBI registration payment.</p>\n<p><strong>For further information on this role please contact Richard Alfieri on 01732 876239. (Direct candidates only, strictly no agencies please)</strong></p>\n<p><strong>(direct candidates only, strictly no agencies)</strong></p>","shortDescription":"","salaryDescription":"up to £45,480 (dependant on relevant experience, qualification and BSR registration). Essential user car allowance up to £1,239 per annum as well as mileage. Additional allowance paid for on call out of hours duty.","publishDate":"2025-01-23T10:18:00.000Z","expirationDate":"2025-02-16T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bfe8f3cd-4130-49b7-bbae-91e0ebb34ba8.png","score":1,"featured":false,"enhanced":false},{"id":"2b36ee11-1f22-4c6b-88d3-b2239040a0c7","title":"Customer Relations Officer","employer":"Medway Council","department":"","location":"Hybrid – Works part in the office (Gun Wharf) and part from home","locationType":2,"description":"<p><strong>This opportunity is currently being offered on a fixed term contract basis of 11 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).<br><br></strong>We are currently recruiting for a Housing Customer Relations Officer; this is a fixed term post until January 2026.<br><br>We are seeking a motivated and enthusiastic person to take a lead role to investigate and draft responses to complaints, member enquires, Freedom of Information requests and Ombudsman enquiries received by Housing Services.<br><br>You will also ensure customer satisfaction surveys are regularly undertaken in terms of Housing Services Complaints Management. Produce monthly analysis reports of complaints received within the service.<br><br>You will take a lead role for administration of any complaints referred to the Landlord Services Designated Persons Panel, including preparation of reports and papers for board meetings.<br><br>For full details of the post, please see the attached job description.<br><br><strong>In return we offer you: </strong></p>\n<ul>\n<li>Generous annual leave entitlement</li>\n<li>Generous local government pension scheme package</li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Travel plan discounts</li>\n<li>Car Benefit Scheme from Tusker</li>\n<li>Access to CAREFIRST advice & counselling service</li>\n<li>Employee discount scheme for national and local retailers</li>\n<li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href=\"https://www.childcarechoices.gov.uk/\">https://www.childcarechoices.gov.uk/</a>\n</li>\n</ul>\n<p>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href=\"https://www.medway.gov.uk/info/200387/council_plan\">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change.<br><br><strong>Our organisation: <br><br></strong>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.<br><br>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.<br><br>We provide all local Government services for a quarter of a million people, looking after <a href=\"http://www.medway.gov.uk/schoolsandeducation.aspx\">education</a>, <a href=\"http://www.medway.gov.uk/binsrubbishandrecycling.aspx\">environment</a>, <a href=\"http://www.medway.gov.uk/carehealthandsupport.aspx\">social care</a>, <a href=\"http://www.medway.gov.uk/housing.aspx\">housing</a>, <a href=\"http://www.medway.gov.uk/planningandbuilding.aspx\">planning</a>, <a href=\"http://www.medway.gov.uk/businessandinvestment.aspx\">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.<br><br>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<br><br><em>If you would like to have an informal discussion with the recruiting manager, please e-mail Francesca Roma on francesca.roma@medway.gov.uk<br><br></em><strong>Important Information- <br><br></strong><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile<br><br>Equal Opportunities Commitment Statement</strong><br><br>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.<br><br><strong>For further information please refer to the Medway information pack available as a download or to view online.<br><br></strong>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.<br><br>Please visit <a href=\"http://www.mindfulemployer.net/\">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.<br><br><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>","shortDescription":"","salaryDescription":"Range 3 - £24,525 per annum / pro rata","publishDate":"2025-01-22T16:31:00.000Z","expirationDate":"2025-02-13T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5ba7d530-a001-4c41-ab38-bdc148ae5cfc.jpg","score":1,"featured":false,"enhanced":false},{"id":"4de743b1-ad39-4292-8e8b-4cd7fc890095","title":"Housing Assistant (Tenancy Services)","employer":"Dartford Borough Council","department":"","location":"Kent","locationType":3,"description":"<p>Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment. You will be experienced in working in a customer facing role within a housing environment. </p>\n<p>We are looking for someone who is enthusiastic, self-motivated and organised and looking for a challenging new role in a busy housing office environment. You will be part of the Tenancy Services team which has a key role in improving housing services and meeting the needs of tenants living in the borough. This post is based in the Rents team, one of the three disciplines that make up integrated Tenancy Services – Anti-Social Behaviour, Estate Management and Rents</p>\n<p>You will be passionate about housing and customer service excellence and will be a significant contributor to our vision of being the best Housing Landlord Service in Kent.</p>\n<p><strong>Keys area of responsibility will include:</strong></p>\n<ul>\n<li>Monitoring all current tenant rent accounts taking early preventative action to stop arrears accruing</li>\n<li>Making agreements for arrears to be cleared taking into account individual circumstances including benefit entitlement</li>\n<li>Follow escalation policy taking further action where required including the service of Notice of Seeking Possesion (NOSP) and preparation of applications for court</li>\n<li>Providing a consistently high quality service as the first point of contact for all tenants with rent arrears enquiries</li>\n<li>Providing an excellent customer service to tenants</li>\n<li>Ensuring that rent arrears are appropriately dealt with in accordance with timeframes, policies and targets</li>\n<li>Work closely with the other disciplines within Tenancy Services and other services with Housing to provide a comprehensive, cohesive and joined up service to residents and customers</li>\n<li>Liaising with other Council Departments and agencies to effectively deal with rent matters</li>\n<li>Working with residents to promote social inclusion and well-being </li>\n<li>Have an innovative approach to public services, improving tenant satisfaction, meeting the requirements of the Government’s Social Housing Charter, the Regulation of Social Housing and delivering the Council’s Corporate Plan</li>\n</ul>\n<p><strong>You must be able to demonstrate the following:</strong></p>\n<ul>\n<li>Ability to manage and prioritise a busy workload</li>\n<li>Confidence, enthusiasm and a flexible approach</li>\n<li>Excellent administration skills, accuracy and attention to detail</li>\n<li>Use of computer and paper based systems to monitor and manage rent arrears</li>\n<li>Proven ability to learn and utilise new software</li>\n<li>Excellent written and oral communication skills</li>\n</ul>","shortDescription":"","salaryDescription":"£26,893.29 rising to £29,174.07 after 12 month’s satisfactory service","publishDate":"2024-11-06T15:59:00.000Z","expirationDate":"2025-02-21T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ad105bbb-47cb-429b-88ea-fd984b5d117f.png","score":1,"featured":false,"enhanced":false}],"totalResults":7,"page":1,"pageSize":20,"facets":{"WorkingPatterns":{"1":6,"2":1},"ContractType":{"1":5,"2":2},"PublishDate":{"1":1,"2":1,"3":4,"4":6,"5":7},"LocationType":{"2":4,"3":3},"EmployerType":{"local government":7},"JobTypes":{"building control":3,"customer service":1,"engineering":1,"health and safety":1,"housing":7,"management":1,"planning":3,"project management":2,"social care":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.31461,"lng":0.2957652},{"lat":51.22771,"lng":0.29589653},{"lat":51.22771,"lng":0.43466347},{"lat":51.31461,"lng":0.4347948},{"lat":51.31461,"lng":0.2957652}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1738738042144,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"tonbridge",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"tonbridge\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1738738042143,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}

Housing job vacancies in Tonbridge

AppliedJobsView

CandidateRedesign

CvParsing

FullCandidateProfile

HeaderJobsButton

ImageOptimization

JobSearchPreferences

LogosFromSameDomain

MatchedJobs

NewJobTypes

NewNavbar

NewPlacesAutocomplete

PdfJobDocuments

ReciteMe

7
Housing job vacancies in Tonbridge

Sort by:

Date posted

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Tenancy Management Officer

Medway Council

£29,793 - £35,410 per annum / pro rata

Hybrid - Works part from Gun Wharf and part from home (Hybrid)

Posted 1 day ago

Housing Options Advisor

Tunbridge Wells Borough Council

Career Grade F-£30,077 / G-£33,535

Tunbridge Wells - Town Hall (Hybrid)

Posted 5 days ago

Senior Planning Officer - 2 year FTC

Tonbridge & Malling Borough Council

£45,587 - £50,480 (inclusive of a £5,000 market supplement payment) plus an essential car user allowance up to £1,239 per annum.

Opportunity for flexible/hybrid working, Kings Hill, West Malling (On-Site)

Posted 7 days ago

Senior Planning Officer

Tonbridge & Malling Borough Council

£45,587 - £50,480 (inclusive of a £5,000 market supplement payment) plus a £3,000 (pro-rata) Golden Hello Payment and an essential car user allowance up to £1,239 per annum

Opportunity for flexible/hybrid working, Kings Hill, West Malling (On-Site)

Posted 7 days ago

Building Control Surveyor / Registered Building Inspector

Tonbridge & Malling Borough Council

up to £45,480 (dependant on relevant experience, qualification and BSR registration). Essential user car allowance up to £1,239 per annum as well as mileage. Additional allowance paid for on call out of hours duty.

Kings Hill, Tonbridge & Malling - Borough Wide (Hybrid)

Posted 13 days ago

Customer Relations Officer

Medway Council

Range 3 - £24,525 per annum / pro rata

Hybrid – Works part in the office (Gun Wharf) and part from home (Hybrid)

Posted 14 days ago

Housing Assistant (Tenancy Services)

Dartford Borough Council

£26,893.29 rising to £29,174.07 after 12 month’s satisfactory service

Kent (On-Site)

Posted 30+ days ago

Page 1 of 1

Find a job Post a job

Explore

Are you recruiting?

Let's talk

Registered in England & Wales as Jobsgopublic Limited Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

Terms & conditions Privacy & cookie policy Cookie settings©Jobsgopublic Limited 2025