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You will also oversee the day-to-day repairs, manage voids, ensure cyclical compliance and coordinate capital works and Disabled Facilities Grants (DFGs).</p>\n<p>The Senior Building Surveyor will also be responsible for ensuring projects are effectively procured and that they meet statutory and legislative requirements, delivering value for money and adhering to our internal governance policies and procedures. </p>\n<h3>About the team...</h3>\n<p>Our dynamic Housing Management Team provides an extensive and responsive property management service to homeless clients in temporary accommodation. As part of the Welfare and Housing Service, our team collaborates closely to achieve the best outcomes and deliver a comprehensive service to those who are homeless or at risk of homelessness. You will engage in varied and rewarding work every day, making a real difference in people’s lives.</p>\n<h3>Key responsibilities...</h3>\n<div class=\"group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&]:mt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>You will lead the preparation of specifications and contract conditions for tendering works. This includes coordinating with our main term contractor and service contractor for repairs and specialist projects. </p>\n<p>You will inspect and assess repair requests, such as damp and mould, providing technical advice on solutions. You will also conduct property inspections to determine when components need replacement and advise regarding inclusion of works within Planned Maintenance Programmes.</p>\n<p>You will undertake inspections relating to health and safety issues, noting any deviation from regulatory or legislative requirements or construction standards.</p>\n<div class=\"group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&]:mt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>The Senior Building Surveyor will manage and monitor contractors and consultants, addressing any issues independently when standards are not met.</p>\n<p>A main part of the role will also be the provision of technical approval for Disabled Facility Grant applications and oversee the associated works, including progress and final inspections.</p>\n<h3>Our benefits...</h3>\n<ul>\n<li>28 days* increasing to 33 days* after 3 years’ continuous service.</li>\n<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>\n<li>Hybrid working opportunities to support your wellbeing and work-life balance. </li>\n<li>An inclusive and social working environment with a variety of staff networks. </li>\n<li>Local government pension scheme.</li>\n<li>Life insurance cover (linked to the pension scheme)</li>\n<li>Enhanced maternity, paternity, adoption and fostering leave. </li>\n<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>\n<li>Career development through internal and external training opportunities. </li>\n<li>A great office location next to travel links and Bracknell Forest’s thriving town centre. </li>\n<li>Employee Assistance Programme (EAP) to support your health and wellbeing. </li>\n<li>Sports and Social Club.</li>\n<li>Staff dental and health plans. </li>\n<li>Discounted leisure centre and gym membership. </li>\n<li>Supermarket discount. </li>\n</ul>\n<p>*(pro rata for part time)</p>\n<h3>Our values...</h3>\n<p>At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you. </p>\n<p>We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href=\"mailto:recruitment@bracknell-forest.gov.uk\">recruitment@bracknell-forest.gov.uk</a>. We will work with you to support you throughout the process.  </p>\n<h3>Interview date...</h3>\n<p>Candidates will be shortlisted upon receipt of their application and we reserve the right to close the advert once a suitable candidate has been found. To avoid disappointment, you are advised to submit your application as soon as possible.</p>\n<p>Interviews will be held online via the Teams app. We reserve the right to amend this to in person interviews at our offices.</p>\n<p>Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.</p>\n<h3>Want to ask us a question...</h3>\n<p>For an informal discussion or to ask any questions about this role, please contact: </p>\n<p>Name: Sarah Baynes</p>\n<p>Job Title: Housing Resources Service Manager</p>\n<p>Phone Number: 01344 351435</p>\n<p>At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.</p>\n<p>Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.</p>\n<p><strong>We can only accept applications from candidates currently residing in the UK. </strong></p>\n<p>Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.</p>\n<p>No agencies please. </p>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>\n</div>","shortDescription":"","salaryDescription":"£48,400 - £53,471 (inclusive of London Weighting and Essential Car User Allowance)","publishDate":"2025-03-13T11:04:00.000Z","expirationDate":"2025-04-30T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1fdbc47a-a57b-444a-994e-33e19b2ec916.jpg","score":1,"featured":false,"enhanced":false},{"id":"0fc3d8dc-b843-47f9-ad51-818191c89c08","title":"Estate Services Gardener","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with carrying out a program of assigned grounds maintenance works in line with published schedules. Then you might be carrying out a range of horticultural activities such as planting summer and winter beds, maintaining hedges, turf maintenance, weed spraying, weeding, and leafing, before heading off to ensure green waste is disposed of in line with company policy and waste management regulations.<br><br>As an<strong> Estate Services Gardener,</strong> you'll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody's environmental services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in an outdoors environment in all weather conditions and you're first rate at general horticultural maintenance. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of environmental services and grounds maintenance. If you're a seasoned professional within horticultural services, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Able to work in all weathers and in an outdoor environment.</li> <li>Have a full, clean UK driving licence.</li> <li>Experienced in the field of horticulture.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require a Basic DBS check. A Full UK driving licence is required.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at <strong>george.murphy@peabody.org.uk</strong><br><br><strong>Interviews will be taking place week commencing 31st March.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-03-13T01:04:22.000Z","expirationDate":"2025-03-25T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dc2bcd6f-ed8c-46f9-8690-f35a5faffdcc.png","score":1,"featured":false,"enhanced":false},{"id":"7ea1ed06-9162-4b59-82fd-65c75149b95a","title":"Engineering and Facilities Supervisor","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"<p>Woking Borough Council are seeking an Engineering and Facilities supervisor with good communication skills and a broad technical knowledge of building systems to join our busy Property Services Team.</p>\n<p>You will be working in the Property Services team which is made up of approximately 35 people in 7 teams; Building Surveying, Engineering, Facilities Management, Estates, Property Finance, Surface Water Drainage / Flooding and Highways.</p>\n<p>The facilities team are responsible for the maintenance and compliance of operational buildings across the area and are made up of office, community, retail and leisure facilities.</p>\n<p>You will have responsibility for the management of routine and reactive maintenance works along with small project works where required. This is currently completed by both DLO (6 staff) and outsourced service providers.  Your role will also need to provide Management and organisation of small project works working alongside other departments within the Property services team to provide assistance when requested.</p>\n<p> </p>\n<p>For an informal discussion please contact Dave Rasburn, Facilities Manager on 01483 743710</p>\n<p> </p>\n<p>For further information on the responsibilities and person criteria, please see the Job Description and Person Specification documents below.</p>\n<p> </p>\n<p>Early applications are encouraged as the Council reserves the right to make an appointment prior to the closing date should the ideal candidate be identified.</p>\n<p> </p>\n<p><strong>Closing date:   </strong>25 March 2025 - 23:55pm</p>\n<p><strong>Interview dates:</strong> TBC - April 2025</p>","shortDescription":"","salaryDescription":"Salary Range - £39,718- £46,569 (dependent on experience) plus a flexible benefits allowance of up to £2,241 per annum and a vehicle allowance of £2,600","publishDate":"2025-03-11T15:01:00.000Z","expirationDate":"2025-03-25T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a60c07b3-9faf-4259-af83-186815d1bbf0.png","score":1,"featured":false,"enhanced":false},{"id":"46799ceb-75e5-4666-ba8d-985940a32c4f","title":"Area Housing Manager","employer":"Runnymede Borough Council","department":"","location":"Runnymede Borough Council. Civic Centre, High street","locationType":2,"description":"<p><strong>Area Housing Manager (Housing Officer)</strong></p>\n<p>£32,957 - £40,607</p>\n<p>37 hours p/w</p>\n<p>Hybrid working</p>\n<p> </p>\n<p><strong>About the role</strong></p>\n<p>An interesting and varied role the Area Housing Manager is the main point of contact for tenants and leaseholders on their patch. Managing around 750 properties you will deal with all aspects of tenancy management, lead on rent arrears and provide advice and support to our residents.</p>\n<p>You will build professional relationships with customers and our partner agencies, facilitate positive change in our neighbourhoods and contribute to our ongoing service improvement. This is a great opportunity to gain experience in the public sector within a fast-paced customer facing role working with a supportive team.</p>\n<p>If you are motivated to provide excellent customer service, have experience in social housing or relevant transferable skills this could be the job for you.</p>\n<p><strong>About you</strong></p>\n<p>Ideally you will:</p>\n<ul>\n<li>enjoy working with people and at developing successful professional relationships with tenants, colleagues and external agencies.</li>\n<li>be good at managing conflicting priorities</li>\n<li>have excellent verbal and written communication skills</li>\n<li>be patient with the ability to remain calm in stressful situations</li>\n<li>be committed to safeguarding children and adults</li>\n<li>have experience of managing social housing tenancies and rent accounts or you can evidence that you have transferable skills</li>\n<li>A qualification in housing is desirable but not essential</li>\n</ul>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.  We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. </p>\n<p>You will be working within our tenancy services team within the housing directorate, committed to providing a high quality and professional landlord service, taking fair and proportionate action to ensure that tenancy obligations are met and being the trusted point of contact for our customers.</p>\n<p><strong>Benefits </strong></p>\n<ul>\n<li>Hybrid working - 3 days in the office, 2 days working from home this can be subject to change and service needs</li>\n<li>Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme including access to additional voluntary contruibutions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>Health nsurance plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n<p><strong>How to apply</strong></p>\n<p>For more information on the role and to apply please visit: <a href=\"https://www.surreyjobs.info/employers/runnymede-borough-council?ga_client_id=276f5733-80f7-40d7-a069-fcc2b487fc13\">Runnymede Borough Council jobs website and Latest vacancies – Runnymede Borough Council.</a></p>\n<p>Please ensure you complete all sections on the online form and evidence how you meet the requirements of the role in your personal statement. <strong>Please note, CVs on their own will not be accepted.</strong></p>\n<p>We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at <a href=\"https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2\">humanresources@runnymede.gov.uk</a> or on 01932 425527 who will be able to assist you.</p>\n<p>For an informal chat about this role please contact Daniel Lloyd, Head of Tenancy Services by emailing daniel.lloyd@runnymede.gov.uk.</p>\n<p><strong>Closing Date: 19 March 2025</strong></p>\n<p><strong>Interview Date(s): TBC</strong></p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.</em></p>","shortDescription":"","salaryDescription":"£32,957 - £40,607 for 37 hours per week","publishDate":"2025-03-10T10:00:00.000Z","expirationDate":"2025-03-19T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/afe01ef7-896e-450c-bec1-91da11b087e3.jpg","score":1,"featured":false,"enhanced":false},{"id":"8b827f33-21fb-4bf0-b807-3602d398313e","title":"Stock Condition Surveyor","employer":"Peabody","department":"","location":"Ealing","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>Please note this role will cover various locations in London. </strong><br><br>Your day as a Stock Condition Surveyor might begin with a detailed inspection of a residential property, carefully assessing its condition and identifying any necessary repairs. Later, you could be working alongside your team to upload and analyse survey data, providing crucial insights that inform our maintenance programmes. Then you might find yourself meeting with an external contractor to discuss compliance with the latest construction standards, before heading to another site for a fire risk assessment, ensuring that all safety measures are in place.<br><br>You'll play a vital role in maintaining and enhancing the quality of Peabody's housing stock. Each day will bring a new set of responsibilities, whether you're managing comprehensive surveys, working with external agencies, or addressing residents' concerns about their homes. Your expertise ensures that our properties meet and exceed customer expectations while staying compliant with all regulatory requirements.<br><br>You're someone who excels in detail-oriented tasks, with a strong commitment to ensuring that every property is safe, well-maintained, and compliant with industry standards. You'll collaborate closely with various teams, using your technical knowledge to guide decision-making and effectively address any issues that arise. Your strong relationship-building and communication skills will be essential in this role.<br><br>Your responsibilities will include conducting detailed surveys and assessments, advising on property conditions, and contributing to the planning of future maintenance works. If you're thorough, technically proficient, and dedicated to providing excellent service, we'd love to hear from you.<br><br><strong>This role will require a Basic DBS check, full, clean UK Driving License and access to a vehicle. </strong><br><br>To succeed as a Stock Condition Surveyor, you are:<ul> <li>Committed to delivering top-notch customer service.</li> <li>Resilient, with a positive, flexible, and solution-oriented mindset.</li> <li>Organised, with the ability to manage a diverse caseload and prioritise tasks effectively.</li> <li>Experienced in conducting stock condition surveys, with knowledge of housing management, ideally within the social housing sector.</li>\n</ul><strong>Here just a few of the benefits for working at Peabody: </strong><ul> <li>30 days' annual holiday plus bank holidays <br> </li>\n</ul><ul> <li>Two additional paid volunteering days each year <br> </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal <br> </li> <li>4 x salary life assurance<br> </li> <li>Up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist Chloe Singleton at chloe.singleton@peabody.org.uk<br><br><strong>Interviews will be taking place week commencing 31st March. </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£43,800","publishDate":"2025-03-08T01:03:51.000Z","expirationDate":"2025-03-21T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b3992fd9-a206-4366-bff9-f4b95c7060e1.png","score":1,"featured":false,"enhanced":false},{"id":"5afc2dbc-f7f1-42aa-b6ed-e59430110d9e","title":"Head of Tenancy Services","employer":"Runnymede Borough Council","department":"","location":"Runnymede Borough Council, Addlestone","locationType":2,"description":"<p><strong>Head of Tenancy Services</strong></p>\n<p>£56,729 - £71,992</p>\n<p>37 hours per week</p>\n<p>Hybrid working<em> </em></p>\n<p><strong>About the role</strong></p>\n<p>This exciting role will be responsible for the management of the Council’s social housing stock including leasehold properties. Responsible for the collection of rental income, ensuring tenancies are managed legally, Anti-Social Behaviour is addressed and residents are provided with optimum customer service standards.  Responsible for provision of Estate Services for communal areas either by directly employed staff or a contracted out service.</p>\n<p>Included in the remit will be:</p>\n<ul>\n<li>provision of first class landlord services with a culture of continuous service improvement</li>\n<li>rental and service charge income are maximised with a proportionate and flexible approach to the process</li>\n<li>estate cleaning and environmental services are provided consistently</li>\n<li>management of the Council’s response to Anti-Social Behaviour in HRA properties</li>\n<li>provision of first class older persons independent retirement living schemes</li>\n</ul>\n<p>The ideal candidate for the role will bring commitment, enthusiasm, knowledge and practical experience of managing a social housing stock.</p>\n<p>To be successful in this role you will ideally have full membership of a relevant professional body, be an experienced manager with an extensive and successful record of delivering services and maximising income.</p>\n<p><strong>About you</strong></p>\n<p>You will have the following skills and experience:</p>\n<ul>\n<li>Proven successful track record in Housing Management. Minimum of 3 years multidisciplinary line management responsibility</li>\n<li>A track record of developing, implementing and delivering continuous improvement in service delivery, with defined outcomes</li>\n<li>Experience of performance management within a housing environment</li>\n<li>Excellent verbal & written communication, including report writing</li>\n<li>Experience of partnership working both internally and externally, and of quickly establishing trust and credibility</li>\n<li>Excellent knowledge of housing legislation and regulatory requirements with an ability to develop policies and procedures to ensure operational compliance</li>\n</ul>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.  We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.</p>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Hybrid working 3 days in the office, 2 days working from home</li>\n<li>Flexible working and Flexi-leave</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme, including access to an Additional Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>UK Healthcare plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n<p> </p>\n<p><strong>How to apply</strong></p>\n<p>For more information about the role please see the Extra Information section.</p>\n<p><strong>To apply please use the apply link below.</strong></p>\n<p>Please ensure you complete all sections on the online form, found by following the link above, and evidence how you meet the requirements of the role in your personal statement. <strong>Please note, CVs on their own will not be accepted.</strong></p>\n<p>We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at <a href=\"https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2\">humanresources@runnymede.gov.uk</a> or on 01932 425527 who will be able to assist you.</p>\n<p>For an informal chat about this role please contact Daniel Lloyd, Head of Housing Operations, on 01932 838383 or daniel.lloyd@runnymede.gov.uk</p>\n<p><strong>Closing Date: 16 March 2025</strong></p>\n<p><strong>Interview Date(s): Week commencing 24 March 2025</strong></p>\n<p> </p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p> </p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.</em></p>","shortDescription":"","salaryDescription":"£56,729 - £71,992 per annum for 37 hours per week","publishDate":"2025-03-07T13:33:00.000Z","expirationDate":"2025-03-16T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/88169946-790b-4676-8e04-d3f459c5eb93.jpg","score":1,"featured":false,"enhanced":false},{"id":"ab68e23a-884c-4c76-a1fc-f0b5528d7c5f","title":"Neighbourhood Housing Lead","employer":"London and Quadrant Housing Trust","department":"","location":"Slough","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Neighbourhood Housing Lead - Stoke Poges FTC - 6566</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n<p> </p>\n<p><strong> </strong></p>\n<p><strong>Job Title</strong></p>\n<p><strong>Neighbourhood Housing Lead</strong></p>\n<p><strong>Contract Type</strong></p>\n<p><strong>FTC - until December 2025</strong></p>\n<p><strong>Hours</strong></p>\n<p><strong>Full time</strong></p>\n<p><strong>Persona</strong></p>\n<p><strong>Agile 1-2 days office/patch attendance required</strong></p>\n<p><strong>Patch Location</strong></p>\n<p><strong>Stoke Poges</strong></p>\n<p><strong>Reporting Office</strong></p>\n<p><strong>Slough – please note the current office is due to change from Beacon House to another location</strong></p>\n<p><strong>Salary</strong></p>\n<p><strong>£34,904 plus Essential Car User Allowance (if Criteria Met)</strong></p>\n<p><strong>Closing date for completed applications</strong></p>\n<p><strong>14<sup>th</sup> March 2025</strong></p>\n<p> </p>\n<p> </p>\n<p><strong>Interviews will be held on a date to be confirmed.</strong></p>\n<p> </p>\n<p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p> </p>\n<p><a title=\"Role Profile - Neighbourhood Housing Lead.docx\" href=\"https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgO3RkIBDPkYUpfpGH8q2qP3HWpII3MeaixJ2ymwZ3P8HRhSmnYMFuUGm3ouKi4Hkx\"><strong>Role Profile - Neighbourhood Housing Lead.docx</strong></a><strong><br></strong><br>Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.</p>\n<p> </p>\n<p><strong>Why choose L&Q?</strong></p>\n<p> </p>\n<p>We offer a competitive annual salary and staff benefits package.</p>\n<p> </p>\n<ul>\n<li>Strong family-friendly policies </li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li> Employee discount/benefits portal</li>\n<li> Westfield Health Cash Plan</li>\n<li>Great places to work certified 2024-2025</li>\n<li>Best Workplaces for Women</li>\n</ul>\n<p> </p>\n<p><strong>As the Neighbourhood Housing Lead, you’ll be responsible for the following:</strong></p>\n<p> </p>\n<ul>\n<li>Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li>\n<li>You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.</li>\n<li>You’ll be the primary relationship holder with the residents living in homes on your patch.  Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.</li>\n</ul>\n<p> </p>\n<p><strong>The successful candidate should:</strong></p>\n<p> </p>\n<ul>\n<li>You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.</li>\n<li>You’ll be able to problem solve and will pride yourself on your grit and determination.  You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>\n<li>You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li>\n<li>·You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li>\n<li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li>\n<li>Have demonstrable experience in a similar role.</li>\n<li>Have a valid license and access to a car for work use.</li>\n</ul>\n<p> </p>\n<p>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department</p>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p><strong>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. </strong></p>\n<p> </p>\n<p>*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.</p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   </p>\n<p> </p>\n<p>More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.</strong></p>\n<p><strong> </strong></p>\n<p>We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.</p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p> </p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p>As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.</p>\n<p> </p>\n<p> </p>\n<p>In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.</p>\n<p> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>\n</div>","shortDescription":"","salaryDescription":"£34,904 plus Essential Car User Allowance (if Criteria Met)","publishDate":"2025-03-05T16:35:00.000Z","expirationDate":"2025-03-14T16:20:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ab30602c-b08e-4080-9a71-04d3b1a0c928.jpg","score":1,"featured":false,"enhanced":false},{"id":"f31ccf2e-51ac-460d-9333-b16100133293","title":"Resettlement and Community Link Worker","employer":"London Borough of Hounslow","department":"","location":"Hounslow","locationType":2,"description":"<p><strong> </strong><strong>About us at Hounslow</strong></p>\n<p>We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.</p>\n<p>We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.  We are stepping up for our residents like never before.</p>\n<p><strong>About our Commitment to Diversity and Inclusion</strong></p>\n<p>We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.  All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”.  It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce and we are committed to being an inclusive employer.</p>\n<p>We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.</p>\n<p>As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.  There’s space for you to tell us what you need within our application form.</p>\n<p><strong>Our Benefits</strong></p>\n<p class=\"customHTML\"><a href=\"https://www.hounslow.gov.uk/info/20037/working_for_the_council\"><strong class=\"customHTML\">If you join us, you’ll have access to a range of employee benefits.  Read more about these here.</strong></a></p>\n<p><strong>About The Role</strong></p>\n<p>This is an exciting opportunity to join Homelessness, Independence and Preventative Service, which adopts a preventative approach across the housing, health and social care agendas.  Your primary focus will be to provide practical interventions and support to resettle individuals and families to enhance their ability to live independently. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support vulnerable residents.  You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough.</p>\n<p><strong>About The Team You’ll Be Working In</strong></p>\n<p>This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.</p>\n<ol>\n<li>This role is to help and support resettle individuals and families to enhance their ability to live independently. You develop and deliver creative outcome led support to promote personal independence and resilience and reduce the need for statutory interventions.</li>\n<li>You work proactively and collaboratively to prevent and resolve crisis, identifying early warning signs where accommodation may be at risk</li>\n<li>You are confident to visit residents in their homes and other settings, and work from different locations in the Borough. You are able to have challenging conversations with residents and other professionals while maintaining a customer focus to achieve successful resettlement outcomes.</li>\n<li>Work in a person-centred way, carrying out holistic assessments and investigations to capture housing, health, social care, financial and employment needs and working proactively with other agencies to ensure those needs are met.</li>\n<li>Think creatively and decisively to find and implement bespoke solutions across services who have conflicting agendas to integrate, resettle, promote personal independence and build resilience of residents with complex needs.</li>\n</ol>\n<p><strong>About You</strong></p>\n<ol>\n<li>You have experience of working in a multi-disciplinary way in a customer orientated environment involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.</li>\n<li>You are a great communicator to engage effectively with a broad range of people to influence, motivate, negotiate and persuade and you quickly build trusting relationships with complex individuals, and other professionals, to empower residents to build resilience and gain and maintain their independence.</li>\n<li>You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful resettlement, community integration, and corporate preventative outcomes, using proactive and creative solutions.</li>\n<li>You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, while you research and apply relevant legislation and policy to complex and contentious cases and make decisions confidently.</li>\n<li>You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.</li>\n<li>You preferably have a current driving licence but can travel independently around the Borough to carry out home visits and meet residents and other professionals in community settings.</li>\n</ol>\n<p><strong>Essential for the Role</strong></p>\n<p>Basic DBS check is required for the role.</p>\n<p>If the points below resonate with you, we’d love you to put in an application:</p>\n<ul>\n<li>Are you passionate about customer services?</li>\n<li>Are you an experienced homelessness professional?</li>\n<li>Are you looking to working in a forward thinking and progressive housing department?</li>\n</ul>\n<p>Read more about the work you’ll be doing in the Role Profile.</p>\n<p>The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:</p>\n<p>Email: <a href=\"mailto:clare.wilkinson@hounslow.gov.uk\">clare.wilkinson@hounslow.gov.uk</a></p>\n<p><strong>Interviews for this job will be held on 20th and 21st March 2025.</strong></p>\n<p><strong>Closing date – 14th March 2025</strong></p>","shortDescription":"<p>Exciting role at London Borough of Hounslow: provide support to resettle individuals and families to enhance their ability to live independently.</p>","salaryDescription":"£38,934 - £42,324 per annum pro rata.","publishDate":"2025-03-05T11:24:00.000Z","expirationDate":"2025-03-14T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cc506247-575e-4176-aed2-557470b3d21f.jpg","score":1,"featured":false,"enhanced":true},{"id":"4715df2c-74a6-46c5-86a4-9daec48d553b","title":"Compliance Officer for Gas Servicing and Water Monitoring","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : <br>This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.<br><br>Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.<br><br>Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.<br><br>Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.<br><br>We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.<br><br>Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.<br> <br> About the Service and Team : The Royal Borough of Kingston's vision is that it has a national reputation as one of the very best places to live and work. The post holder will have a major contribution to make to the delivery of that vision and the Council's strategic priorities for the effective improvement of the Council's housing portfolio. <br> About the Role and Our Ideal Candidate : <br>Reporting to our Asset & Compliance Lead Officer, our Compliance Officer role will manage and offer guidance in all aspects of compliance for buildings owned or managed by the Council's Housing Landlord. You will act as the main point of contact for compliance related issues including the commissioning of works via maintenance or specialist companies.<br><br>Training will be available to enable the Officer to ensure the Council remains legally compliant and adheres to regulations and guidance. Ideally you will have experience of working within a regulatory framework where compliance, risk management and precise outcomes are essential. A comprehensive understanding of fire safety, asbestos awareness, legionella and Gas Safe legislation, particularly where it relates to social housing would be advantageous. Having, or developing, a good knowledge of risk assessments and safety measures and controls within buildings, you should also be familiar with the Health and Safety Act, Regulatory Reform and all current Building Regulations.<br> <br> Our Offer to You : <br>As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.<br><br>In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.<br><br>Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : <br> Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. <br><br> The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. <br><br> We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. <br><br> Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. <br> <br> Additional Information : <br> We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. <br><br> As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. <br><br> We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. <br><br>We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.<br><br>The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£51,522 - £56,646","publishDate":"2025-03-05T04:42:46.000Z","expirationDate":"2025-03-14T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/162a8adc-1b28-4bce-a63e-0765a8c1bcd4.jpg","score":1,"featured":false,"enhanced":false},{"id":"615430f5-00d9-4769-bbc2-9baa779c3214","title":"Allocations and Lettings Specialist","employer":"Peabody","department":"","location":"Ealing","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your day as an Allocations & Lettings Specialist at Peabody could start with reviewing new build properties for upcoming allocations, before working closely with our Neighbourhood Managers to arrange viewings and sign-ups for potential tenants. Then, you might find yourself collaborating with local authorities to manage priority transfers and rehousing needs, ensuring that homes are let as efficiently as possible and that customer queries are handled with care. <br><br>In this role, you'll be at the heart of ensuring Peabody's homes are filled quickly and efficiently, minimising empty homes and maximising income. You'll work collaboratively with various teams to ensure properties meet compliance standards, re-let times are minimised, and customer satisfaction is kept high.<br><br>You're a proactive problem-solver who thrives in a fast-paced environment. You'll enjoy building strong relationships with colleagues and external partners, ensuring that all lettings, allocations, and rehousing needs are handled with care and efficiency. If you're committed to delivering exceptional service, ensuring compliance with housing regulations, and improving the lives of our residents, this could be the perfect role for you. <strong>You will be required to be in the office a minimum of two days per week.</strong><br><br>If you're detail-oriented, passionate about housing, and ready to make a difference, we want to hear from you. You'll be a key player in our mission to provide quality homes and services, helping people across our communities thrive. <br><br><strong>This is a 12-month fixed term contact to cover maternity.</strong><br><br><strong>To be successful in this role, you're:</strong><ul> <li>able to work to tight deadlines while being conscious of the need for timely action.</li> <li>experienced across a range of housing functions such as lettings and allocations, housing options, and homelessness prevention.</li> <li>knowledgeable of housing law and have working knowledge of the processes required for the allocation of social housing.</li> <li>knowledgeable of using choice based letting systems, nominations, processing voids, relets and new properties </li> <li>have strong IT skills and can interrogate information and devise and produce accurate reports for stakeholders </li> <li>experienced in liaising with external stakeholders whilst being mindful of GDPR </li> <li>experience of allocations and Mutual exchange (knowledge of this is useful) process for a registered housing provider</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody:</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply?</strong><br><br>Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. <br><br>If you have any questions about this role, please email Talent Specialist, <strong>Caroline Seery</strong> at <strong>caroline.seery@peabody.org.uk</strong><br><br>We may close this advert before the advertised closing date, depending on the number of applications received.<br><br><strong>Interviews will take place during the week commencing 7th April </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£31,700","publishDate":"2025-03-04T01:02:46.000Z","expirationDate":"2025-03-17T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/02faa56c-45c1-42be-9eb8-fed254b39b80.png","score":1,"featured":false,"enhanced":false},{"id":"1826173a-8fa3-42de-8524-75cd070d7642","title":"Private Sector Lettings Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"<p>Woking Borough Council is seeking an experienced and motivated Private Sector Housing Letting’s Officer to join our Let’s Rent Housing Team. This is an exciting opportunity to for an individual passionate about improving housing options within the Private Sector, working with landlords and tenants to deliver high-quality services.</p>\n<p>Woking Borough Council has a unique Private Sector Lettings scheme for residents who are homeless or are threatened with homelessness. As a Private Sector Housing Lettings Officer, you will be responsible for managing and facilitating the allocation of properties within the private sector. You will work closely with private landlords, tenants and other stakeholders to ensure a smooth and efficient lettings process.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Manage the allocation of private rented accommodation, ensuring compliance with housing policies and legislation.</li>\n<li>Build and maintain positive relationships with private sector landlords and letting agents to encourage engagement.</li>\n<li>Conduct property inspections to ensure the property meet and are kept within the required standards and regulations.</li>\n<li>Provide excellent customer service to both landlords and tenants, addressing any issues or concerns promptly and professionaly.</li>\n<li>Work closely with other teams within the Council and services outside of the Council, to deliver coordinated services.</li>\n<li>Continually work with the Private Sector Housing Team Leader to inprove the schemes and adapting to the ever-changing Lettings Industry.</li>\n</ul>\n<p><strong>Skills and Experience:</strong></p>\n<ul>\n<li>A good understanding of private sector housing, legislation, and relevant housing policies.</li>\n<li>Experience in housing management, lettings, or a similar role.</li>\n<li>Strong communication and negotiation skills, with the ability to engage effectively with a variety of staeholders.</li>\n<li>Excellent organizational skills, with the ability to manage multiple tasks and priorities.</li>\n<li>A customer-focused approach and a commitment to delivering a high-quality service.</li>\n<li>A good knowledge of Word, Excel and Outlook and the ability to communicate effectively at all levels are essential.</li>\n<li>Knowledge of housing law, including landlord and tenant responsibilities, and relevant housing benefits knowledge would be an advantage.</li>\n</ul>\n<p>The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.  An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.</p>\n<p>Please note that it is a requirement of this role to have a full UK driving License and access to a car that can be driven for Council business purposes.</p>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Hybrid working 4 days in the office, 1 day working from home</li>\n<li>23 days annual leave increasing to 28 upon 5 years service, plus 8 days for bank holidays.</li>\n<li>Vehicle Allowance of £2,600 <em>(amount dependant on CO2 emmisions of vehicle)</em>\n</li>\n<li>Flexible Benefits Allowance of £1,881 which can be used to pay for a parking permit in the town centre</li>\n<li>Training and development opportunities</li>\n<li>Mileage allowance</li>\n</ul>\n<p>The Council offers a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. </p>\n<p><strong>Who to contact for informal discussion:</strong></p>\n<p>For an informal discussion about the role, please contact Clare Hadley (Private Sector Housing Team Leader) on 01483 743 455 or email on clare.hadley@woking.gov.uk.</p>\n<p> </p>\n<p><strong>Closing Date:</strong>      8 April 2025</p>\n<p><strong>Interview Dates:  </strong>15 &16 April 2025 <em>(dates may be subject to change)</em></p>","shortDescription":"","salaryDescription":"Salary Circa £29k (dependent on experience) plus a flexible benefits allowance of up to £1,881 per annum and a vehicle allowance of up to £2,600","publishDate":"2025-02-26T11:13:00.000Z","expirationDate":"2025-04-08T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a98d4498-9bee-4fd2-95c3-10c6d82c9a1d.png","score":1,"featured":false,"enhanced":false},{"id":"0833d623-a569-4dde-9798-f64a088f7b06","title":"Senior Estates Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"<p>Are you looking for a new and challenging role? One in which you will be able to utilise your expertise in Estate Management to the full? Then Woking could be the place for you.</p>\n<p><strong>Vacancy Description</strong></p>\n<p>Woking Borough Council has a good track record of successful property management. It now holds a large and highly valuable investment portfolio, consisting of around 250 commercial properties, including Victoria Place Shopping Centre.</p>\n<p>The management of such a large and diverse estate does not come without its challenges. We have a clear policy to ensure the effective management of those properties already within our portfolio in order to increase revenue further.</p>\n<p>In this busy and diverse role, you will be part of a small high performing professional team and external professional advisors. You will take responsibility for overseeing rent reviews and lease renewals (conducted usually externally but on occasion in house) to improve our income as well as pursuing debtors. You will assist in working with managing agents to ensure the portfolio of properties maximises our financial return. You will be expected to bring expertise to the role to enable the portfolio income to grow over the next five years through innovation and a pragmatic approach to asset management. The ability to work with the minimum of supervision in a dynamic public sector environment is essential.</p>\n<p><strong>About you</strong></p>\n<p>We would expect you to be MRICS qualified (or other suitable qualification) with a number of years experience in commercial estate asset management, it will also be your energy and ability to work with colleagues in a friendly supportive way that will deliver success.</p>\n<p><strong>About us</strong></p>\n<p>Woking is a dynamic, ambitious and fast-paced council. It is well connected by both road and rail – including the A3, M3 and M25, as well as the London Portsmouth, South Exeter and London train lines – with central London just 27 minutes away. It also benefits from adjacent town centre parking and being situated just a 3-minute walk away from the train station. Woking and the surrounding area also offer a fantastic place to live.</p>\n<p>We believe it is our culture that makes us stand out. Our team spirit and supportive approach to work means everyone truly enjoys working here . This also a high-profile role. Hence you will be assured of the opportunity to make your mark to assist in improving the Council’s overall financial position.</p>\n<p>Whilst this is a busy role, we also recognise the importance of a work life balance and offer up to 24 days flexi leave in addition to a generous leave entitlement.</p>\n<p> </p>\n<p>For further information on the responsibilities and person criteria, please see the Job Description and Person Specification documents below.</p>\n<p> </p>\n<p>We reserve the right to interview before the closing date and to remove this advert at any time.</p>\n<p> </p>\n<p>For an informal discussion please contact David Loveless, Head of Property Services, 01483 74 3554.</p>\n<p> </p>\n<p><strong>Closing date:</strong>  31 March 2025 - 23.55</p>\n<p><strong>Interview date:</strong> To be Confirmed<strong> </strong>- Panel interview & presentation</p>","shortDescription":"","salaryDescription":"Salary range: £39,718 to £46,569 plus flexible benefit allowance of up to £2,241 per annum and a vehicle allowance of up to £2,600 per annum per annum.","publishDate":"2025-02-26T08:42:00.000Z","expirationDate":"2025-03-31T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/043b9aad-67b0-4472-89d3-e61216368977.png","score":1,"featured":false,"enhanced":false},{"id":"a3791a70-0f93-4bfd-8611-9a471f7db5cd","title":"Housing Complaints & Insight Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"<p>Are you passionate about engaging with customers and giving them a voice? Are you someone who can help foster an open and positive complaints culture that doesn’t shy away from complaints and learns from resident feedback?</p>\n<p>We have a new and exciting opportunity to join the Housing Services team as a <strong>Housing Complaints & Insight Officer</strong>. This role has been created to support our transformation journey particularly developing a resident centric and open approach to complaints handling and driving forward analysis of complaints data, developing a lessons learnt approach and contributing key insights that will help transform services and improve customer satisfaction.</p>\n<p>This is an exciting time to join Woking Borough Council as we continue to transform our Housing Service in line with our Housing Improvement Plan and resident feedback. The successful candidate will be joining at a time where they can play an important role in this journey and utilise their skills, experience and commitment to residents.</p>\n<p>We are seeking a motivated, flexible, and highly organised individual who will be responsible for managing all aspects of complaints handling including initial contact with residents, logging of complaints, liaising with investigating officers/Managers for complaints responses at all stages of the complaints process, as well as dealing with all cases referred to the Housing Ombudsman service.</p>\n<p>You will have a sound understanding of regulatory timescales and deadline and experience in all aspects of complaints handling and complex complaints resolution. The successful candidate will have a focus on handling complaints fairly, openly and providing a high-level of customer experience.</p>\n<p>The ideal candidate will also be able to demonstrate experience in analysing complaints data and trends and presenting this information to Housing Managers of all seniority levels and support the development of a “lessons learnt” culture within the Housing Service that focuses on service improvement through a variety of resident feedback sources including complaints.</p>\n<p>You will also require excellent written communication skills in order to support with report writing, policies and procedures and yearly Ombudsman self-assessment activities.</p>\n<p>You will be a confident and articulate individual who can lead regular complaints meetings and deliver training to investigating Managers/officers as required to ensure high standards of complaint management, customer focused responses and communicate changes to regulatory requirements.</p>\n<p>You will have a can do and positive attitude and understand the important of building collaborative, trusting relationships with all customers including tenants, agencies, stakeholders, families, and other departments within the Council to deliver the best outcomes for our tenants.</p>\n<p>In addition to complaints handling, you will also administer our Member/Councillor enquiries process, FOI’s and SARs.</p>\n<p>Effective communication is key and will allow you to get to the heart of issues and deal with sensitively, professionally, and courteously.</p>\n<p><strong>You will also be an essential car user and be required to have access to a vehicle.</strong></p>\n<p>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.  </p>\n<p>Please ensure you answer the application questions with the STAR method (situation, task, action and result) to explain how you meet the role criteria        </p>\n<p><em><strong>DBS Check</strong></em></p>\n<p>Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.</p>\n<p>As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.<em> </em></p>\n<p><em><strong>Who to contact for informal discussion:</strong></em></p>\n<p>For an informal discussion about the role, please contact Rosalynn Funnell, (Resident Engagement Team Leader) on 01483 743612</p>\n<p> </p>\n<p><strong>Closing Date:</strong>  30 March 2025 - 23.55pm</p>\n<p><strong>Interview Dates:  </strong>14, 15 and 17 April 2025</p>","shortDescription":"","salaryDescription":"Salary Range - £28,714 - £39,717 (dependent on experience) plus a flexible benefits allowance of up to £2,007 per annum and a vehicle allowance of £2,600","publishDate":"2025-02-24T14:22:00.000Z","expirationDate":"2025-03-30T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/30ec5955-913c-4bbe-8fb7-676d8f57a543.png","score":1,"featured":false,"enhanced":false}],"totalResults":13,"page":1,"pageSize":20,"facets":{"PublishDate":{"1":2,"2":3,"3":6,"4":10,"5":13},"WorkingPatterns":{"1":13,"7":4},"EmployerType":{"local government":9,"social housing":4},"LocationType":{"2":9,"3":4},"ContractType":{"1":11,"2":2},"JobTypes":{"administration":1,"building control":1,"community":1,"customer service":1,"housing":13,"management":1,"social care":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.384445,"lng":-0.52552336},{"lat":51.33886,"lng":-0.52552336},{"lat":51.33886,"lng":-0.46672434},{"lat":51.384445,"lng":-0.46672434},{"lat":51.384445,"lng":-0.52552336}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1741896854579,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"addlestone",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"addlestone\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1741896854484,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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Senior Building Surveyor

Bracknell Forest Council

Bracknell Forest Council logo

£48,400 - £53,471 (inclusive of London Weighting and Essential Car User Allowance)

Time Square, Market Street, Bracknell, United Kingdom (Hybrid)

Posted 9 hours ago

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