Front of House Assistant

Our Story:

Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.

Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.

We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. 

 Our Team:

This is a post for a Front of House Assistant that wants to join our Active Halton Leisure Centres team with responsibility for providing excellent customer service and support to our visitors to Halton’s NEW £30 million pound asset, Halton Leisure Centre. 

No two days will be same, so this role requires somebody with excellent communication and organisation skills.

The purpose of the role is to support in the day-to-day delivery of services, working alongside the Facility Manager and colleagues to deliver a facility and services that keep the residents of Halton active.

This is a great opportunity for an enthusiastic and passionate individual that would like the opportunity to gain personal development which will provide you with the opportunity for career progression. 

Your Contributions:

You will be accountable to the Facility Manager and responsible for creating a friendly, relaxing and professional environment to customers (visitors) and deliver the highest level of customer service.  You will support the smooth running of reception and café areas and assist in the effective day to day operations of the service to maximise sales and participation by data capture and upselling our products.

 Our Offer:

Aside from working with a great team, our employees have access to a fantastic range of benefits, including:

• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service
• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions
• 3 x Salary Life Cover via Local Government Pension Scheme
• Investment in your personal development
• Free Car Parking at HBC sites
• Flexible working arrangements
• Car leasing schemes

Next Steps:

At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Chris Jones at chris.jones@halton.gov.uk

Interviews will take place in January 2025

At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – resourcing@halton.gov.uk

Please refer to the attached Job Profile for further information about the role and our values.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.

We look forward to receiving your application!