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This role is key to investigating homelessness applications, supporting families, and offering tailored solutions to prevent homelessness in our community.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Conduct home visits to assess and support those at risk of homelessness.</li>\n<li>Provide housing advice, assess accommodation suitability, and explore housing options.</li>\n<li>Work closely with applicants, their families, and local organizations to develop sustainable housing solutions.</li>\n<li>Negotiate with families and landlords to find alternatives to temporary or emergency accommodations.</li>\n<li>Maintain thorough records and provide clear, actionable case notes.</li>\n</ul>\n<p><strong>Who We’re Looking For:</strong></p>\n<p>You’ll need significant experience in a housing or customer support role, strong communication skills, and a calm, empathetic approach under pressure.</p>\n<p>A good understanding of housing legislation, excellent organizational skills, and the ability to handle challenging situations will be essential.</p>\n<p>Knowledge of tenancy law and experience in mediation is an advantage.</p>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>GCSE English or equivalent at Grade 9 to 4 / A+ to C.</li>\n<li>Proven experience in housing support or customer service</li>\n<li>Ability to travel across the Borough (clean driver’s license and access to a vehicle required)</li>\n</ul>\n<p>For a full job description and person specification please see the attached document.</p>\n<p><strong>Closing date for applications: 26/11/2024 at 12:00pm</strong></p>","shortDescription":"","salaryDescription":"£25,119 - £28,770 per annum (Pay Award Pending)","publishDate":"2024-11-12T16:00:00.000Z","expirationDate":"2024-11-26T12:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3698fb3d-6073-4862-a869-f1b15bae49ad.jpg","score":1,"featured":false,"enhanced":false},{"id":"b1b584c3-a4cd-45df-97cb-044f5f1c8a3d","title":"Housing Options Officer","employer":"Hastings Borough Council","department":"","location":"Hastings, East Sussex","locationType":3,"description":"<p><strong>Housing Options Officer </strong></p>\n<p><strong>Full Time - 37 Hours per Week (Flexible working requests will be considered)</strong></p>\n<p><strong>Career grade 8-6 – £25,119 to £34,834 per annum (salary dependant on experience).  </strong></p>\n<p><strong>Permanent </strong></p>\n<p>The Role</p>\n<p>An exciting opportunity has become available to join the Housing Services Team in the role of Housing Options Officer.</p>\n<p>The successful candidate will provide advice and guidance in order to prevent homelessness in the Borough by assisting clients to retain present accommodation, and to ensure access to a range of housing options are made available for those that are in housing need.</p>\n<p>You’ll undertake home visits, face to face and telephone assessments when required, make relevant enquiries and accurately record casework information.</p>\n<p>The successful candidate will ensure that clients are provided with effective professional advice and assistance tailored to suit their individual needs.</p>\n<p>The ideal candidate will have experience of working in a housing related field, along with a working knowledge of current housing legislation and case law.</p>\n<p>Benefits of Working at Hastings Borough Council</p>\n<p>27 days Annual Leave (pro-rated for part time staff) rising to 32 days after 5 years’ service, 35 days after 10 years and 37 days after 15 years.</p>\n<p>Employee Assistance Programme (EAP) to support Health & Wellbeing</p>\n<p>Local Government Pension Scheme</p>\n<p>E-Learning Development Hub</p>\n<p>Central Seafront Office Location</p>\n<p>Home Working opportunities (1 or 2 days per week) after completion of successful probation period.</p>\n<p><strong>Closing Date: 22/11/2024 at 12:00pm </strong></p>\n<p><strong>Interview Date : TBD</strong></p>","shortDescription":"","salaryDescription":"Career grade 8-6 – £25,119 to £34,834 per annum (salary dependant on experience).","publishDate":"2024-11-08T17:00:00.000Z","expirationDate":"2024-11-22T12:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/699f7f4f-ef1c-464f-97c1-5c58383db3b5.jpg","score":1,"featured":false,"enhanced":false},{"id":"7979496b-c779-4191-ab74-783e9fa60a72","title":"Housing Officer Temporary Accommodation (6-Months Fixed Term/ Secondment)","employer":"Hastings Borough Council","department":"","location":"Hastings, East Sussex","locationType":3,"description":"<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&]:mt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<h3>Housing Officer Temporary Accommodation (6-Month Fixed Month Contract / Secondment)</h3>\n<p><strong>Location:</strong> Muriel Matters House, Hastings<br><strong>Salary:</strong> Career Grade 8-7 - 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Housing Home Visiting Officer

Hastings Borough Council

Hastings Borough Council logo

£25,119 - £28,770 per annum (Pay Award Pending)

Hastings, East Sussex (On-Site)

Posted 9 days ago

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