House Manager

The Epsom Playhouse, situated in Epsom town centre, is a receiving house comprising a 450-seat main auditorium and an 80-seat studio.

We are looking for an enthusiastic and motivated Theatre House Manager to deliver a first-class service to our customers and ensure the positive reputation of the Theatre.  You will be part of the Playhouse Team ensuring performances and building operations run smoothly and are delivered to a high standard.  
The focus of this role is leading our front of house and box office teams to deliver professional and community performances for our audiences. 
The ideal candidate will have problem solving skills to effectively react to changing customer needs and be able to cope under pressure during busy periods.
Previous experience with box office systems, and the delivery of performances is desirable. However full training will be provided. 
At Epsom & Ewell, we aspire to deliver high quality services to our residents. We might be small, but we have big plans to serve our population of 80,000 residents. We are investing in our future, increasing strategic capacity, and exploring new ways of working.
As part of a customer focused local authority, you will ensure a positive experience for all hirers, users, tenants, and members of the public.  You should have excellent interpersonal and communication skills ensuring that our community buildings are able to build and maintain customer loyalty, support our commercial viability and social responsibility as well as ensuring our positive reputation.  
Flexibility is essential and you must be able to commit to working varied shifts including evenings and weekends to meet the operational needs of the business. 
This is an exciting opportunity to be part of a professional and committed team and we look forward to receiving your application. For further details please go to www.epsom-ewell.gov.uk/careers or contact Elaine Teague 01372 742555

Closing date:                       31 January 2024

Diversity statement
At Epsom & Ewell Borough Council, we are passionate about maintaining an inclusive workplace for all that reflects the communities we serve. We welcome applications from all sections of our community particularly from underrepresented backgrounds, including BAME, LGBTQ+ and those with hidden or visible disabilities. We are committed to ensuring all our staff – regardless of gender, age, religion, sexuality, ethnicity, or disability – can thrive and succeed whilst working with us.