{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1738759426865,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"c95aaa67-bf0e-4074-91d7-cdcd10e5e776","title":"Services Coordinator, Secondary Breast Cancer","employer":"Breast Cancer Now","department":"","location":"Homebased covering the East of England","locationType":2,"description":"About us\nWe’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. \nThe brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer. \nAbout the role\nWe’re seeking a well-organised coordinator to join our growing support services team and help us reach more people living with secondary (metastatic) breast cancer. You will coordinate the successful delivery of face to face and online services providing information and emotional support in the UK.\nYou’ll work as part of a team based across the UK and arrange delivery of services in the East of England, playing a key role in increasing our reach and uptake. \nYou’ll liaise with venues, expert speakers and support our team of dedicated qualified sessional therapists, as well as providing technical support for the running of monthly online services. And you’ll build productive relationships with healthcare professionals and other stakeholders to promote our services and increase their reach and uptake.\nAbout you\nWe’re looking for someone with experience of developing and delivering information and support services, preferably in a health or charity environment. You’ll understand the challenges for people living with illness or complex health or social needs and be keen to use your excellent organisation and time management skills to juggle a busy workload.\nYou’ll enjoy working collaboratively and managing relationships with a range of stakeholders. A great team player, you’ll be flexible and able to travel and work outside normal office hours, including regular overnight stays. Above all, you’ll relish the opportunity to deliver our ambition to provide support for anyone living with secondary breast cancer who needs us, by making our services more widely available and accessible.\nJob description and benefits\nPlease download the job description and our attractive benefits package. \nHome working\nThis role is primarily home based with travel expected across the east of England and occasional travel to London and/or other parts of the UK.\nWhen applying\nWe hope you choose to apply for this role.\nPlease refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email <a href=\"mailto:Recruitment@breastcancernow.org\">Recruitment@breastcancernow.org</a>\nOur commitment to equity, diversity and inclusion\nWe’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.\nClosing date\nMonday 17 February 2025 at 09:00am\nInterview date\nWeek commencing 24 February 2025","shortDescription":"","salaryDescription":"£22,440.80 to £25,600 per annum","publishDate":"2025-02-04T11:23:00.000Z","expirationDate":"2025-02-17T09:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6c5b9acc-c8b0-43ab-a4cb-07b04c7c0403.png","score":1,"featured":false,"enhanced":false},{"id":"9db95069-bcd7-40a7-b8fa-81199e78784e","title":"Extra Care Scheme Manager","employer":"Peabody","department":"","location":"Edgware","locationType":3,"description":"The vacancy Are you passionate about providing excellent housing support to older adults? Do you have experience in housing management and a commitment to outstanding customer care? If so, this role could be perfect for you! We are seeking a dedicated Extra Care Scheme Manager to oversee the day-to-day operations of our Extra Care Scheme in Edgware. This role is pivotal in ensuring the smooth running of the scheme, the wellbeing of our residents, and compliance with statutory regulations. Key responsibilities include:<ul> <li>Ensuring the scheme adheres to all safety, fire, and health regulations.</li> <li>Building positive relationships with care providers, external stakeholders, and residents.</li> <li>Proactively managing repairs, maintenance, and housing services.</li> <li>Identifying and addressing safeguarding concerns promptly.</li> <li>Assessing residents' needs to ensure they receive appropriate support.</li> <li>Providing occasional coverage for other schemes as required.</li>\n</ul>This role requires an Enhanced DBS check, a valid UK driver's licence, and access to a vehicle. Travel to other schemes may occasionally be required, with expenses reimbursed. To thrive in this role, you will have:<ul> <li>Experience in supporting vulnerable adults, particularly older people.</li> <li>Strong housing management expertise.</li> <li>Excellent communication skills and a proactive approach to problem-solving.</li> <li>A genuine desire to deliver high-quality service with empathy and understanding.</li>\n</ul>About Us We are committed to creating supportive communities. Guided by our values, we: Be kind - Treat everyone with respect and compassion. Do the right thing - Act with integrity and responsibility. Love new ideas - Innovate and embrace change. Celebrate diversity - Welcome and value everyone. Keep our promises - Follow through with our commitments. Pull together - Work collaboratively to make a difference. Join us to make a lasting impact on the lives of vulnerable people. Here just a few of the benefits for working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at chloe.singleton@peabody.org.uk Interviews will be on-going so please apply today! PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"Circa £31,750","publishDate":"2025-02-04T01:04:55.000Z","expirationDate":"2025-02-24T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/43429aef-2278-4734-a121-c87617250dc0.png","score":1,"featured":false,"enhanced":false},{"id":"14436489-a0a6-4b2e-b33d-687a8481ef7e","title":"Assistant Customer Service Supervisor","employer":"Hertfordshire County Council","department":"","location":"Ware","locationType":3,"description":"Job Title: Assistant Customer Service Supervisor Starting Salary: £24,790 Hours: 34.75 Location: Ware Contract Type: Fixed Term End Date Directorate: Resources About the team Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people's lives. Ware Library, SG12 Ware is the most modern library in Hertfordshire, having only opened in October 2024. It is fast becoming a family friendly library and is already proving popular as a study space for local teenagers. The library is host to a wide range of events and as such is firmly placed at the heart of the community. It is a vibrant, open plan space on one floor with state-of-the-art facilities for both customers and staff. About the role To support the delivery of the Inspiring Libraries 10-year strategy. You will have the skills and abilities to support the Library Manager to actively supervise the team at Ware Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health & Safety as well as act as the senior on duty as and when required. You will have the ability to compile, maintain and provide effective returns for monthly statistical information. You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required. About you Essential<ul>\n<li>You will have excellent communication and admin skills and you will be passionate about providing great customer care.</li>\n<li>You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.</li>\n<li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li>\n<li>You will be a competent user of Microsoft Packages including Word and Excel in order to collate and present data, and have an ability to support others in using technology.</li>\n</ul>Desirable<ul><li>Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer.</li></ul> This job role is within the Community Services, level COM6 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact Emily Scott , Emily.Scott@hertfordshire.gov.uk or Andrew Forrester, andrew.forrester@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: 20th February 2025 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£24,790","publishDate":"2025-01-31T02:49:14.000Z","expirationDate":"2025-02-09T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a343236e-69d4-4258-850c-ea6885cc0e66.png","score":1,"featured":false,"enhanced":false},{"id":"ad5d63cc-c32c-44e2-927f-a4ebf8067f3d","title":"Lettings Officer","employer":"London and Quadrant Housing Trust","department":"","location":"Stratford","locationType":2,"description":"<div class=\"col-12 ats-title-font pb-3\">Lettings Officer - East 6470</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n\n\n\n\nJob Title\n\n\nLettings Officer – East Region\n\n\n\n\nContract Type\n\n\nPermanent\n\n\n\n\nHours\n\n\nFull time\n\n\n\n\nPersona\n\n\nAgile 1-2 days office attendance required.\n\n\n\n\nReporting Office\n\n\nWest Ham Lane Stratford, E15 4PH\n\n\n\n\nStarting Salary\n\n\n£31,923 – £35,019 (depending on experience)\n\n\n\n\nClosing date for completed applications\n\n\n14th February 2025 – 23:00pm\n\n\n\n\n \nInterviews will be held Via MS Teams on a date to be confirmed\nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n**Previous applicants need not apply**\nCar Owner/ Driver is essential for this role. \n \n<a title=\"Role Profile Lettings Officer \" href=\"https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJfKnABf5/DPInkVa6q8axuaPKjK027RDUy0oN8RPRSAs/hvhFqwr9BuC7zBtb5RUXG2sZtOFARxfRf7tshdxNR\">Role Profile Lettings Officer </a>\n \nWould you like to join our revamped Housing Management Division as a Lettings Officer and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.\n \nWhy choose L&Q?\nWe offer a competitive annual salary and staff benefits package.\n \n<ul>\n<li>Committed Learning & Development</li>\n<li>Strong family friendly policies</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life Assurance</li>\n<li>Employee discounts/benefits portal</li>\n<li>An Employee Assistance Programme</li>\n<li>Westfield Health cash plan</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women</li>\n</ul>\n \nAs a Letting's Officer you will be responsible for letting the Trust’s homes, we are looking for applicants who are passionate in delivering excellent customer service to all customers they interact with, whether this be existing residents, prospective residents, or our stakeholders. The individual must be self-motivated and confident in taking ownership of driving efficiency to let the Trust’s properties within the agreed timescales whilst adhering to our policies and procedures. \n \nThe ability to produce results and deal with a demanding workload means that the successful candidate needs to be able to work under pressure and prioritise their work effectively.\n \nWe are looking for someone who has a commercial mind set and ideally has experience in dealing with the allocations and lettings process whilst demonstrating excellent attention to detail. The successful candidate must be able to learn the use of business systems.\n \nOur customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.\n \nIf you are interested in this role and have the experience required, then apply without delay!\n \nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. \n \nCar Owner/ Driver is essential for this role. \n \n*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.\n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\n \nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \nFor the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category. \n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\n \nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.\n \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n</div>","shortDescription":"","salaryDescription":"£31,923 – £35,019 (depending on experience) plus 28 days holiday and bank holidays","publishDate":"2025-01-29T16:13:00.000Z","expirationDate":"2025-02-12T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b7b777d4-5aea-485c-93f8-19900682a4f6.jpg","score":1,"featured":false,"enhanced":false},{"id":"6f06953b-a560-46ed-9094-824263ba204b","title":"Caretaker","employer":"London and Quadrant Housing Trust","department":"","location":"London","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Caretaker Grounds x2 - London - 6458</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n \nCaretaker x2 - Grounds Vacancy \n \n\n\n\n\nJob Title\n\n\nCaretaker – Grounds (London based) x2\n\n\n\n\nContract Type\n\n\nPermanent\n\n\n\n\nHours\n\n\nFull time\n\n\n\n\nPersona\n\n\nSite based\n\n\n\n\nWorking Location\n\n\nEast London\n\n\n\n\nSalary\n\n\n£26,000\n\n\n\n\nClosing date for completed applications\n\n6th February 2025 - 23:00\n\n\n\n \n \nInterviews will be held in person at our West Ham Lane Offices on a date to be confirmed. \n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \n*Please note that the title for this post will be recorded as Grounds Maintenance Operative on appointment.\n \n<a title=\"RP - Caretaker.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+l+7wYUCwqWP2ZwOLy8OQkGqf0l+JfFm+7eO34GiNf3Ak1ZzGrAYUnpeC30xnJ3Xa\">RP - Caretaker.docx</a> \nWe are currently recruiting Caretaker(s) who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents.\n \nWhy choose L&Q?\n \nWe offer a competitive annual salary and staff benefits package.\n \n<ul>\n<li>Strong family-friendly policies </li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Employee discount/benefits portal</li>\n<li>Westfield Health Cash Plan</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women</li>\n</ul>\n \n \nAs a Caretaker – Grounds (Maintenance), you will be:\n \n<ul>\n<li>Involved in maintaining communal areas within/surrounding our blocks and on our estates, carrying out grounds maintenance work.</li>\n<li>Carrying out small maintenance repairs as required.</li>\n<li>Liaising directly with residents and contractors and answering queries, you must have due regard to health & safety and security issues.</li>\n</ul>\n \n \nYour attributes\n \n<ul>\n<li>Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative. </li>\n<li>Trade skills, Gardening or DIY experience would be an advantage together with a recognised City & Guilds or Bics qualification in cleaning, although not essential as training would be provided.</li>\n<li>A good communicator and willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.</li>\n<li>Able to work on your own initiative and be self-motivated to organise your own time effectively.</li>\n<li>Proactive in your daily activities and aware of safe working practices.</li>\n<li>Of a good standard of literacy</li>\n<li>Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learned on the job during the probationary period)</li>\n<li>Ground maintenance experience is desirable but not essential.</li>\n</ul>\n \nIf you don’t have previous experience or qualifications but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you. \n \nFor this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit <a href=\"http://www.homeoffice.gov.uk/\">www.homeoffice.gov.uk</a>\n \nIf you are interested in this role and have the experience required, then apply without delay!\n \nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. \n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\n \nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\n \nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.\n \n \nIn response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.\n \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n</div>","shortDescription":"","salaryDescription":"£26,000 plus 28 days holiday and bank holidays","publishDate":"2025-01-27T10:41:00.000Z","expirationDate":"2025-02-06T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7f7c4b1d-fc1e-4367-9b96-105a72b6b3b1.jpg","score":1,"featured":false,"enhanced":false},{"id":"e08d478f-e976-4217-b6d9-0c53be7fc6b9","title":"Caretaker","employer":"London and Quadrant Housing Trust","department":"","location":"London","locationType":3,"description":"<div class=\"col-12 ats-title-font pb-3\">Caretaker Grounds x2 - London - 6458</div>\n<div class=\"col-12 ats-normal-font pb-3\">\n \nCaretaker x2 - Grounds Vacancy \n \nJob Title\nCaretaker – Grounds (London based) x2\nContract Type\nPermanent\nHours\nFull time\nPersona\nSite based\nWorking Location\nEast London\nSalary\n£26,000\nClosing date for completed applications\n6th February 2025 - 23:00\n \n \nInterviews will be held in person at our West Ham Lane Offices on a date to be confirmed. \n \nEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated\n \n*Please note that the title for this post will be recorded as Grounds Maintenance Operative on appointment.\n \n<a title=\"RP - Caretaker.docx\" href=\"https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+l+7wYUCwqWP2ZwOLy8OQkGqf0l+JfFm+7eO34GiNf3Ak1ZzGrAYUnpeC30xnJ3Xa\">RP - Caretaker.docx</a> \nWe are currently recruiting Caretaker(s) who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents.\n \nWhy choose L&Q?\n \nWe offer a competitive annual salary and staff benefits package.\n \n<ul>\n<li>Strong family-friendly policies </li>\n<li>Committed Learning & Development</li>\n<li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li>\n<li>Excellent Pension Scheme – double contribution up to 6%</li>\n<li>Generous non-contributory life assurance</li>\n<li>An Employee Assistance Programme</li>\n<li>Employee discount/benefits portal</li>\n<li>Westfield Health Cash Plan</li>\n<li>Great places to work certified 2023-2024</li>\n<li>Best Workplaces for Women</li>\n</ul>\n \n \nAs a Caretaker – Grounds (Maintenance), you will be:\n \n<ul>\n<li>Involved in maintaining communal areas within/surrounding our blocks and on our estates, carrying out grounds maintenance work.</li>\n<li>Carrying out small maintenance repairs as required.</li>\n<li>Liaising directly with residents and contractors and answering queries, you must have due regard to health & safety and security issues.</li>\n</ul>\n \n \nYour attributes\n \n<ul>\n<li>Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative. </li>\n<li>Trade skills, Gardening or DIY experience would be an advantage together with a recognised City & Guilds or Bics qualification in cleaning, although not essential as training would be provided.</li>\n<li>A good communicator and willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.</li>\n<li>Able to work on your own initiative and be self-motivated to organise your own time effectively.</li>\n<li>Proactive in your daily activities and aware of safe working practices.</li>\n<li>Of a good standard of literacy</li>\n<li>Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learned on the job during the probationary period)</li>\n<li>Ground maintenance experience is desirable but not essential.</li>\n</ul>\n \nIf you don’t have previous experience or qualifications but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you. \n \nFor this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit <a href=\"http://www.homeoffice.gov.uk/\">www.homeoffice.gov.uk</a>\n \nIf you are interested in this role and have the experience required, then apply without delay!\n \nWe are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. \n \nAt the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.\n \nOur commitments:\n \nAt L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.\n \nIn addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.\n \nWe are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.\n \nWe are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.\n \nWe expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.\n \nL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.\n \nAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.\n \n \nIn response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.\n \nOur vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.\n</div>","shortDescription":"","salaryDescription":"£26,000 plus 28 days holiday and bank holidays","publishDate":"2025-01-27T10:26:00.000Z","expirationDate":"2025-02-06T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/02a0c932-2a34-4ed8-9d07-502691ac0dc7.jpg","score":1,"featured":false,"enhanced":false},{"id":"a77798f8-bf26-41f5-932e-a7fe140d762b","title":"Complaints Officer (Housing)","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"About Us\nWe are looking for a Complaints Officer (Housing) who will help us deliver a first class service for tenants and leaseholders who need our help resolving issues and managing their complaints.\nAs a member of the team, you will have a passion for customer service, and be able to professionally deal with the investigation of complaints by providing an informative, empathetic and responsive service aimed at assisting people who are often in need of help.\nWorking in the Business Analysis & Complaints Team (within the Chief Executive's Directorate), you will primarily be responsible for undertaking stage 2 complaint investigations regarding Housing services including related relationships with the Housing Ombudsman Service and using the Council's OneCase (Civica i:casework) software system. You will be dealing with issues covering the full range of services provided by Housing services.\nThis is an excellent opportunity to improve the outcomes for residents and effect change in the delivery of a high quality, responsive and empathetic service to the tenants and leaseholders of Hackney.\nTo be successful in this exciting role you will be highly motivated and above all want to deliver the very best levels of service. Knowledge of housing services would be helpful but it's important that you have the skill set we are looking for and which are essential. Experience of complaint/casework handling/investigation is essential. You should have excellent written and verbal communication skills, be computer literate and possess a desire to resolve issues for people. You will be confident and self driven and won't be afraid to challenge the way things are done and have difficult conversations with, for example, Heads of Service, to bring about the right outcomes for residents. Your focus will be on getting things done the right way.\nSo if you are an excellent verbal and written communicator and negotiator who can help us achieve excellent outcomes for residents we'd love to hear from you\nAs a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nWe operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.\nTo proceed with your application, you will need to create an account and submit your application.\nAs part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.\nWe understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.\nClosing date for applications: 16 February 2025 (22.59)\nInterview date: W/c 03 March 2025\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href=\"mailto:available:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\n<div>\n<div>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></div>\n</div>\n<div> </div>","shortDescription":"","salaryDescription":"£47,628 - £49,638","publishDate":"2025-01-27T00:00:00.000Z","expirationDate":"2025-02-16T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":7,"page":1,"pageSize":20,"facets":{"EmployerType":{"charity/voluntary":1,"local government":2,"social housing":4},"WorkingPatterns":{"1":5,"2":2},"JobTypes":{"caretaking":2,"customer service":7,"housing":3},"PublishDate":{"1":0,"2":2,"3":4,"4":7,"5":7},"ContractType":{"1":5,"2":2},"LocationType":{"2":2,"3":5}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.66871,"lng":-0.34302685},{"lat":51.581806,"lng":-0.3428928},{"lat":51.581806,"lng":-0.2030472},{"lat":51.66871,"lng":-0.20291315},{"lat":51.66871,"lng":-0.34302685}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1738759427148,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"edgware",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["customer-service"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"edgware\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"customer-service\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Customer Service","slug":"customer-service"}],"dataUpdateCount":1,"dataUpdatedAt":1738759427010,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","customer-service"],"queryHash":"[\"jobTypesAutocomplete\",\"customer-service\"]"}]}

Customer Service job vacancies in Edgware

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7
Customer Service job vacancies in Edgware

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Services Coordinator, Secondary Breast Cancer

Breast Cancer Now

£22,440.80 to £25,600 per annum

Homebased covering the East of England (Hybrid)

Posted 1 day ago

Extra Care Scheme Manager

Peabody

Circa £31,750

Edgware (On-Site)

Posted 1 day ago

Closing in 4 days

Assistant Customer Service Supervisor

Hertfordshire County Council

£24,790

Ware (On-Site)

Posted 5 days ago

Lettings Officer

London and Quadrant Housing Trust

£31,923 – £35,019 (depending on experience) plus 28 days holiday and bank holidays

Stratford (Hybrid)

Posted 7 days ago

Closing in 1 day

Caretaker

London and Quadrant Housing Trust

£26,000 plus 28 days holiday and bank holidays

London (On-Site)

Posted 9 days ago

Closing in 1 day

Caretaker

London and Quadrant Housing Trust

£26,000 plus 28 days holiday and bank holidays

London (On-Site)

Posted 9 days ago

Complaints Officer (Housing)

London Borough of Hackney

£47,628 - £49,638

Hackney (On-Site)

Posted 9 days ago

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7 Customer Service job vacancies in Edgware

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Services Coordinator, Secondary Breast Cancer

Extra Care Scheme Manager

Assistant Customer Service Supervisor

Lettings Officer

Caretaker

Caretaker

Complaints Officer (Housing)

7
Customer Service job vacancies in Edgware