Estate Service Operative

The post holder will adhere to the agreed service standards, inclusive of but not subject to equipment checks, reporting defects, cleanliness and general security safety checks of the block/s.
Daily works include changing the bins, removing litter, removing sharps, removing low level graffiti (if unable to remove this will need to be raised to the Neighbourhood Caretaker Manager), hard surface weed removal and reacting to raised cleansing requests from line manager. During periods of snow and abnormal weather conditions the Estate Service Operative will be required to support other teams.
The service will be customer focused. As the first point of contact the Estate Service Operative will be representing the council and therefore should present there selves respectfully.
It is essential for staff to undertake health and safety training. The Estate Service Operative will need to keep up to date with recent and new health and safety documentation (PPE, COSHH assessments, Risk Assessments, Accident/incident/near miss reporting, changes in legislation). Training of new tools, equipment and cleaning techniques will be delivered locally (unless specified by the health and safety team).
The post holder will be line managed by the Neighbourhood Caretaking Manger. 
Essential:

- Understand, diagnose and report basic repairs.
- Experience of working with the public either individually or part of a team.  With the ability to work in all weather conditions.
- Flexible co-operative approach to work, which includes the ability to climb stairways, ladders and lift and carry objects.
- Ability to demonstrate knowledge of the importance of Health & Safety in the work environment including issues you are likely to encounter whilst working on an estate.
- Ability and commitment to provide a quality customer focused service to achieve set standards whilst undertaking repetitive and routine tasks to a consistent high standard.

Desirable:

- Basic knowledge and understanding of a variety of internal and external cleaning techniques.
- Previous experience of diagnosing repairs for reporting to technical and housing management staff.

Successful applicant will be required to undergo a DBS check prior to employment.
Contact Details - 
If you would like to know more about the role, please contact Vilma Skapinskiene on 02080782806 for an informal discussion.
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or vickie.mcgrath@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles. 
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods. 
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers 

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.
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