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Community Services Officer (Libraries)
Various (On-Site)
Permanent, Part time
No DBS check required
Level 4:- £25,584 - £27,269 per annum, pro rata
About Us
North Somerset Council is dedicated to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do. We offer great training and development opportunities, with supportive management.
The Role
This is an exciting opportunity for a confident, well organised and enthusiastic individual to join our team of staff and volunteers. You will have excellent customer care skills, including the ability to deal with unexpected and challenging situations. Library work experience, although desirable, is not essential.
You will have an interest in reading, literacy and culture and a willingness to promote stock and library services through creative displays and customer interaction.
You will be ready to deal with the physical demands of the job, including stock handling and floor walking. After a period of induction, you will be expected to work regular shifts on your own at Winscombe Library. Although the Healthy Living Centre library will be your base, from time to time you will provide district cover so you must be able to reach other North Somerset libraries.
This is a fixed term contract for 12 months or until the return of the post holder due to maternity leave.
You will be supporting customers to access books and information, including council services, dealing with customer enquiries and signposting where necessary. IT and digital skills are essential as you will be using a Library Management System as well as Microsoft Office. You may be troubleshooting for yourself and will be helping customers struggling to get on in our digital world.
We have an extensive calendar of activities and events including Rhymetime, Storytime, school visits, family learning and digital support. You will be leading some of these so will be expected to deliver to small groups.
If you haven't visited a library in a while, we'd encourage you to do so before applying and check out what we have to offer at www.librarieswest.org.uk and www.n-somerset.gov.uk
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:
Further details of our excellent rewards package can be found in our Benefits booklet .
How to Apply
If you share our vision and values and are ready to make an impact to North Somerset, please select the apply button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.
Contact Information:
For further information about the role, please contact Charlotte Rumble, Community Services Supervisor, at charlotte.rumble@n-somerset.gov.uk or 01934 426 649 (Monday- Wednesday).
Important Information
Interview Date: Tuesday 17 December 2024.
We are currently only able to accept applications from candidates who have full permission to work in the UK.
Equal Opportunities
At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.
North Somerset Council is dedicated to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do. We offer great training and development opportunities, with supportive management.
The Role
This is an exciting opportunity for a confident, well organised and enthusiastic individual to join our team of staff and volunteers. You will have excellent customer care skills, including the ability to deal with unexpected and challenging situations. Library work experience, although desirable, is not essential.
You will have an interest in reading, literacy and culture and a willingness to promote stock and library services through creative displays and customer interaction.
You will be ready to deal with the physical demands of the job, including stock handling and floor walking. After a period of induction, you will be expected to work regular shifts on your own at Winscombe Library. Although the Healthy Living Centre library will be your base, from time to time you will provide district cover so you must be able to reach other North Somerset libraries.
This is a fixed term contract for 12 months or until the return of the post holder due to maternity leave.
You will be supporting customers to access books and information, including council services, dealing with customer enquiries and signposting where necessary. IT and digital skills are essential as you will be using a Library Management System as well as Microsoft Office. You may be troubleshooting for yourself and will be helping customers struggling to get on in our digital world.
We have an extensive calendar of activities and events including Rhymetime, Storytime, school visits, family learning and digital support. You will be leading some of these so will be expected to deliver to small groups.
If you haven't visited a library in a while, we'd encourage you to do so before applying and check out what we have to offer at www.librarieswest.org.uk and www.n-somerset.gov.uk
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:
- Competitive salary and benefits
- Flexible working arrangements
- Opportunities for professional development
- Staff groups
- Opportunity to purchase up to an additional 10 days annual leave each year
- Dedicated Wellbeing Team
- Salary sacrifice cycle to work and Electric vehicle schemes
Further details of our excellent rewards package can be found in our Benefits booklet .
How to Apply
If you share our vision and values and are ready to make an impact to North Somerset, please select the apply button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.
Contact Information:
For further information about the role, please contact Charlotte Rumble, Community Services Supervisor, at charlotte.rumble@n-somerset.gov.uk or 01934 426 649 (Monday- Wednesday).
Important Information
Interview Date: Tuesday 17 December 2024.
We are currently only able to accept applications from candidates who have full permission to work in the UK.
Equal Opportunities
At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.
Closing date: Fri 06/12/2024 at 00:00
Job reference: PLCA0448