Income and Assessment Assistant

We are recruiting Income & Assessment Assistants at Caerphilly County Borough Council.

Working hours: 37 Hours (7.24 Monday – Friday)
Contract Type:  X1 - Full Time/Permanent
Contract Type:  X1 - Full Time/Fixed Term until 31-03-2027

Location: Ty Penallta/ Working hours can be split between home and office depending on specific task requirements.

This is an exciting opportunity to join Team Caerphilly and provide support across the wider Financial Services Team.

We pay an attractive salary of £25,584 - £27,269 and offer access to training and development opportunities.

We are seeking a detail-oriented and proactive individual to complete financial assessments for client contributions towards social care services.

You will collect and validate financial information accurately and timely, check entitlement to benefits, and refer cases to the DWP where necessary to help maximise clients’ income. Providing welfare benefit advice is also a key part of the role.

You must be an effective communicator with the ability to engage with clients and their representatives as well as staff and managers at all levels. You need to have experience in a financial environment and knowledge of welfare benefits.

Familiarity with Social Services charging policies is an advantage but not essential, as training will be provided. Strong IT skills, be highly organised, logical thinker, and have the ability to work under pressure and meet deadlines are essential in this extremely busy section.

For the role, we ask that you have:

• 5 GCSEs Grade A*-C to include Mathematics and English Language or equivalent relevant qualifications, or a relevant Level 2 qualification on the Credit and Qualifications Framework for Wales. For example NVQ2 Finance, Administration or Management.
• Good IT skills and ability to demonstrate a proficiency in a range of Microsoft packages especially Word and Excel.
• Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough visit service users and/or their representatives in their own homes and attend meetings.
  
  

We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Hazel Turton/ Laura Gingell on 01443 864733/ 01443 864748 or email turtoha@caerphilly.gov.uk  gingel1@caerphilly.gov.uk

Applications may be submitted in Welsh.  Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK.  Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact webrecruitment@caerphilly.gov.uk

 for further information.

This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants.  This will include a basic check with the Disclosure and Barring Service.