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Intermediate Rent Tenancy Management Officer
Hemel Hempstead (On-Site)
Permanent, Part time
No DBS check required
£14574 Per Annum
Intermediate Rent Tenancy Management Officer - £14,574 pa
14 hours per week - Tuesday & Wednesday
The Intermediate Rent Tenancy Management Officer has a key role in providing a customer-focussed and efficient tenancy management and rent collection service.
Key Responsibilities:
- To manage all tenancies on a patch of Intermediate Rent properties.
- To ensure that all rent accounts are monitored regularly and correct action taken in line with Hightown’s policies and procedures,
- To ensure the preparation and service of legal notices are carried out in line with current procedures.
- Undertaking tenancy sign ups and check outs and preparing all reports and internal paperwork to ensure Hightown’s systems are kept up to date.
- To maintain an up to date knowledge of housing and welfare benefits and provide information and signpost tenants to relevant agencies.
- Process warrants for eviction and attend with Bailiffs where necessary.
A Full UK Driving Licence and Access to a Car is essential for this role.
Benefits
In return for your hard work and commitment, we offer a considerable benefits package.
This includes:
- Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
- Regular support from your line manager and colleagues
- Annual bonus based on satisfactory performance
- Monthly attendance bonus on top of your basic salary
- Annual salary and cost of living review
- Commitment to health and wellbeing with the Five Ways to Wellbeing
- Ongoing professional development and support to deliver outstanding support
- Workplace pension scheme and life assurance of three times your annual salary
- Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
- Friendly and supportive team environment
- Employee assistance helpline
- Mileage paid for car usage
- Well-equipped on-site gym
About Us
Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.
We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year.
If you are interested in joining our friendly team, please apply below.
Closing Date: Wednesday 11th December 2024
Interview Date: Thursday 19th December 2024
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We are an Equal Opportunities & Disability Confident Employer.