Voids & Lettings Housing Officer

 Voids & Lettings Housing Officer

Post No: TBC

Salary: Starting from £36,124 to £40,476 per annum

Grade: Grade 6 

Hours: 37 hours per week 

Place of work: Adur and Worthing Council offices including commerce way, The Shoreham centre and Worthing Town Hall

Closing date: 12th December 2024

Interviews: TBC

Following the wider Housing Services Redesign we are rebuilding and reshaping teams with a number of changes to the way we support our residents and enable them to thrive in their properties.

As a Voids & Lettings Housing Officer you will start your role by supporting the Tenancy & Leasehold Services Manager to oversee the voids project to tackle the current backlog of void properties within Adur Homes. You will ensure that the ‘void journey’ is completed in line with the void process and within the required timescales. This includes ensuring the property is properly advertised, arrange viewings, carry out pre-tenancy checks, through to agreeing when the tenancy will commence, creating the rent account and settling the new tenant into their home.  

In time you will migrate some of the void and lettings processes into the Housing Officer role where you will support the Tenancy Services Team Leader to effectively manage the lifecycle of a tenancy, ensuring a person-centred, preventative approach to dealing with tenancy management. This will include identifying breaches and taking enforcement action where required.

If this sounds like the role for you, we look forward to receiving your application form! 

At Adur & Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver in the "Showing how you meet the person specification and job description" section of the application form. 

As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. 

Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.  This includes:

• Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement
• Local Government Pension
• Training & development
• Occupational Health
• Employee Assistance Programme (EAP)
• Employee resource groups/networks 
• Buddy Support Programme  
• Flexible working options

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.