Service Delivery Officer: SEND & EP

We currently have a vacancy for a part time Service Delivery Officers covering the work of the SEN Team and EP (Educational Psychologist) Team working 15 hours per week over 2 days.

This is a hybrid role with time spent in our offices at Shute End and remote working from home.

We are looking for dynamic forward-thinking individuals who are used to working to strict deadlines and performing under pressure as well as the ability to drive forward change and improve work processes.

You should have excellent administrative skills, matched with strong customer care skills as you will be the first point of contact for all queries.

You will also need a good knowledge of Microsoft Teams, Excel and Word and experience of data inputting onto required systems, knowledge of using Capita ONE is desirable.

Minute taking and diary management are essential for this role as there will be a variety of meetings to administer including the weekly SEND Panels.

Organisational and prioritisation skills are a must along with the ability to make decisions and deal with highly confidential information.

Previous experience of working in a Children’s Services setting including Education is desirable.

If this is you and you are interested in working in a busy environment where no two days are the same, knowing that what you do contributes to making a difference then please apply.

For an informal conversation about the role, please contact Karen McAuley at Karen.McAuley@wokingham.gov.uk

Closing date: 15th December 2024, 11pm
Interview date: To be confirmed

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

Wokingham is an equal opportunities employer.