Job seeker charter
Recruitment can be challenging and frustrating for all involved. We are committed to providing exceptional services to both our valued clients and job seeking candidates.
How we work with job seekers
We are dedicated to providing an exceptional recruitment experience to all job seekers using our services. We believe in transparency, fairness, and professionalism throughout the process.
Our Job Seeker Charter outlines the standards you can expect when working with our team.
1. Respect and fair treatment
We value every job seeker and are committed to treating you with respect, dignity, and fairness throughout the recruitment process. We will all promote equal opportunities and evaluate your candidacy solely based on merit, skills, qualifications, and experience.
2. Clear and timely communication
We understand the importance of effective communication. You can expect clear and timely updates on the status of your application, including acknowledgement of receipt, interview scheduling, and feedback on your application's progress. We aim to keep you informed at every stage of the process.
3. Comprehensive job information
We will provide you with detailed and accurate information about job opportunities. This includes clear job descriptions, required qualifications, responsibilities, and any relevant information about the organisation and its culture. We want you to have a comprehensive understanding of the roles for which you are applying.
4. Confidentiality and data protection
We are committed to protecting your privacy and handling your personal information with the utmost care. Your data will be treated in accordance with applicable data protection laws, and we will obtain your consent before sharing your information with prospective employers.
5. Feedback and guidance
We believe in providing constructive feedback to help you navigate the recruitment process effectively. If you are not selected for a position, we will endeavour to provide you with feedback on your application or interview performance to support your professional growth and improvement.
6. Timely decision making
We understand that your time is valuable. We strive to keep the recruitment process moving efficiently and make timely decisions. We will inform you of outcomes as soon as possible and provide updates on any potential delays that may arise.
7. Support and guidance
Throughout the recruitment process, we are here to assist and guide you. Whether it's providing information about the organisation, offering interview tips, or answering your queries, we are committed to ensuring you have the resources and support you need to present your best self.
8. Equal opportunities and diversity
We value diversity and believe in providing equal opportunities for all candidates. We encourage applications from individuals of all backgrounds, regardless of gender, race, ethnicity, age, disability, or other protected characteristics.
9. Continuous improvement and feedback
We are committed to continuous improvement and welcome your feedback on our services. Your input helps us enhance our recruitment processes and candidate experience. Please feel free to share your thoughts and suggestions with us.