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What:

Where:

M365 User Adoption and Training Officer

Tunbridge Wells Borough Council

1 day left to apply

Tunbridge Wells Borough Council logo

Apply now

Town Hall (Hybrid)

Permanent, Full time

No DBS check required

£37,259

37 hours


Do you want to be part of a team that helps staff make the most of the latest technology? Do you have a passion for teaching and learning new skills? If so, we have an exciting opportunity for you!

We are looking for an M365 User Adoption and Training Officer to work with staff across the Mid-Kent Improvement Partnership (Maidstone, Tunbridge Wells and Swale Borough Councils) to raise their knowledge and skills of the M365 suite of applications. You will be one of the subject matter experts on M365 and responsible for maximising employee awareness, adoption, and satisfaction by delivering training and promoting the use of M365.

You will develop and run specialised training on the majority of products and services within the M365 suite, with a particular focus on the core applications. You will also build communities of practice and champions for sharing knowledge and learning. You will work closely with the wider digital, transformation and ICT teams to guide the business in optimal solutions and ways of working.

To be successful in this role, you will need to have:

  • Experience of developing and running specialised training on core applications within M365
  • Experience of driving technology adoption and reporting on workplace technology adoption
  • Extensive knowledge of M365 and its capabilities
  • Ability to speak credibly and authoritatively to technical and non-technical audiences
  • Clear communicator with excellent writing and presentation skills
  • Skills for nurturing key relationships and maintaining personal networks
  • Problem solving with ability to respond to sudden unexpected demands

This is a great opportunity to join a dynamic and forward-thinking organisation that values its staff and invests in their development. You will be part of a friendly and supportive team that works collaboratively to achieve shared goals. You will also benefit from a range of additional perks and rewards, such as flexible working, generous annual leave, pension scheme, and more.

If you are interested in this position and meet the essential criteria, we would love to hear from you.

To find out more take a look at the Job Description and Person Specification below.  For an informal discussion about this post, you can contact Ian Hirst, Head of Digital and Communications, on 01892 554284 or ian.hirst@tunbridgewells.gov.uk

Additional benefits for this post include 26 days annual leave (increasing to 29 days after 5 years continuous Local Government service), plus an additional day in December.  Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme, as well as invaluable training opportunities for continuing professional development.    

To stay up to date with our latest vacancies and what it’s like to work here you can follow us on twitter @TWBC_Jobs and LinkedIn @TWellsCouncil


Closing date: Sun 29/09/2024 at 17:00
Job reference: DSC/24/291863
Vacancy downloads:

Job-Description-M365_User_Adoption.pdf

Person-Spec-M365_User_Adoption.pdf

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