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Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>Rent and Service Charge officer- Managing Agents</strong></p>\n<p>As the Rent and Service Charge officer for our Managing Agent stock you will play a pivotal part in ensuring we are compliant with statute and legislation when it comes to re-charging our residents for services received from the Managing Agent. You will be the main point of contact for all of the Managing Agents, Freeholders and Origin Housing colleagues, ensuring a seamless and compliant process for the invoicing process.</p>\n<p><strong>What you’ll do</strong></p>\n<p><strong>You will</strong></p>\n<ul>\n<li>Manage the invoicing process, including sense checking services against the lease</li>\n<li>Challenge costs where necessary and feed into service improvement</li>\n<li>Be a champion for the resident by ensuring value for money</li>\n</ul>\n<p><strong>What you’ll need</strong></p>\n<ul>\n<li>A good understanding of the Managing Agent relationship</li>\n<li>Exceptional communication skills</li>\n<li>Good attention to detail</li>\n<li>Ability to trouble shoot issues to provide positive outcomes</li>\n</ul>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li><strong>Competitive salary of £40,055</strong></li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions up to 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n</ul>\n<ul>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.</p>\n<p><strong>Closing date for applications: 1st September 2024</strong></p>\n<p><strong>Interviews will be held: TBA</strong></p>\n<p><em>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. 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